Duo Tech Auto - West Haven, Utah

Danny Bergman

We've had issues with the A/C in our Subaru since we purchased it. Initially, we took the vehicle to a shop, just to be turned away and told that the A/C was functioning normally. At the time, the A/C wasn't horrible, we simply noticed that it was struggling more than it should have. A year or two later, we took it to the dealership to address the A/C issues. $1,200 later, and the issue was still not resolved. This year, the A/C simply wasn't working at all. We took it to Duotech hoping that the friendly team would be able to figure it out. Immediately, they started the diagnostics process and began rooting out the problem. The team was able to fix it and get our A/C working correctly for the first time since we bought the vehicle. Thank you Duotech! This is my go-to shop from now on.

Eli Fillmore

After being stranded by a faulty alternator on a country road the tow truck service recommended Duo Tech for the repair. Not being familiar or local to the area I accepted the recommendation and had my vehicle towed to Duo Tech.

Great experience. (1) Super nice on the phone explaining the diagnosis, parts, and labor (2) double checked with my home town mechanic who verified they were in line with parts and labor pricing (3) the owner picked me up from the train station and drove me to the shop for car pickup (4) they proactively discussed options to leverage the part warranty even if I wasn't in their traditional service area.

Down to earth people... only compliments from me. I'd come back if I lived in the area.

Brian Davies

I had my truck towed to LHM to get the front axle fixed, hoping it was covered under their warranty. After a month, A MONTH of trying to reach my "service consultant" and "service advisor" there, leaving multiple voicemails that were never returned, we finally got their diagnosis. Surprise surprise, it was not covered under warranty. They wanted $1600 + to fix it. I stopped by Duotech and they guys there quoted me around $450. No brainer. I had Duotech tow it over, and less than 24hrs later its done. When all's said and done, it was less than a 1/3 of what LHM was going to charge me, and that was including the tow! I've always had good experiences with Duotech and felt they have always given me fair pricing. I would highly recommend them.

C Hess

Poor customer service. I took my car there because of a good review from a coworker, BOY was that a mistake. I called once in the morning, the receptionist said they were just pulling it in. I called back at 1, the receptionist said she didn't know and the mechanic would call me in a minute. Well he never called and apparently the shop closed early because when I called back a 3rd time I got no answer. The shop was closed and the next day was a holiday. Fast forward 2 days I call in fuming and ask to speak to the manager. I find it absolutely unacceptable to keep my car for 2 days when I was told it would be done in hours. Then the manager tells me they hadn't gotten to it yet but would soon... Well they completely misdiagnosed the issue as needing a new catalytic converter. Symptoms kind of matched so I said ok and asked if they would shine a timing light on it and make sure it was properly timed. The owner of the shop assured me they had and that it was timed properly. I replace the catalytic convert, got my car back WITH THE SAME PROBLEM! So they fixed nothing. I took it to Midas and they checked it and said the timing was off. they corrected the timing issue and now my car runs great. DO NOT GIVE YOUR HARD EARNED MONEY TO THESE CROOKS!!! STAY AWAY

JIMMY TWITCHELL

The employees are awesome ,it's a great business!!!.

Deborah Burr

I took my vehicle in and it supposedly got fix had to take it back same day cause it was not fixed. The next day same issue took it back they said it was something else paid them more money and it was still not fix the next day another issue called them back it was something they did they said the could fix it but they wanted more money. I would advise not taking your vehicle here they are no good. On top of it all had to go back because of a part they said was broken they ordered a new one. When I went in they put the old part on said it really wasn't broken. WOW DON'T TAKE YOUR VEHICLE HERE.....

JMoon

Took me in on Friday at 2pm even though they were already booked out. Did a 2 hour repair in about 1 hour. Did a great job and did it with a smile. Called me to let me know I accidentally left my $20 coffee mug on the table. Great guys and great service all around.

Rylie Turner

This company is the only one ill use for my fleet trucks and my personal truck. very honest and fair. they work on first come first serve which in my opinion is the only way to do things cause i know as soon as they get to my truck, they will not leave it and work on something else until mine is 100% complete. they have earned my trust and business. i highly recommend them to my closest friends and family