Dyce Energy - Rotherham

Address: Patrick Tobin Business Park, B3, Bolton Rd, Wath upon Dearne, Rotherham S63 7LL, United Kingdom.
Phone: 1709357315.
Website: dyce-energy.co.uk.
Specialties: Energy supplier.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 23 reviews on Google My Business.
Average opinion: 4.1/5.

Location of Dyce Energy

1709357315

Dyce Energy, located at Patrick Tobin Business Park, B3, Bolton Rd, Wath upon Dearne, Rotherham S63 7LL, United Kingdom, is an energy supplier that offers reliable and efficient services to its customers. With a phone number of 1709357315, this company makes it easy for individuals and businesses to get in touch with them.

One of the key features of Dyce Energy is its commitment to accessibility. The company's facilities are equipped with a wheelchair accessible entrance and wheelchair accessible parking lot, making it easy for people of all abilities to visit their location.

In addition to its physical location, Dyce Energy also has a strong online presence. Their website, dyce-energy.co.uk, provides valuable information about the company's services, pricing, and contact information. This makes it easy for potential customers to learn more about the company and what they have to offer.

When it comes to customer feedback, Dyce Energy has a strong reputation. With 23 reviews on Google My Business, the company has an average rating of 4.1/5. This is a testament to the high-quality services and customer support that Dyce Energy provides.

Overall, Dyce Energy is a reliable and accessible energy supplier that is dedicated to meeting the needs of its customers. Whether you're looking for information about their services, want to visit their location, or have questions about their offerings, Dyce Energy is here to help.

If you're interested in learning more about Dyce Energy and what they can do for you, be sure to check out their website and give them a call at 1709357315. Their knowledgeable and friendly staff are always available to answer any questions you may have and help you find the right energy solutions for your needs.

Reviews of Dyce Energy

Owen Smith

1/5

Ignoring my emails and informing my bills is overdue - I am disputing the bill as I have been charged twice. The bill itself also says £0 is due and they're claiming a direct debit is not in place, which is not correct as they've charged me. Emailed twice, customer service replied but did not answer my enquiry - need sacking whoever replied to me! So so poor. Now wasting my time calling them, which I should not have to do!

Martrust LTD

Chris Thompson

1/5

AVOID AT ALL COSTS!

Update following response to this review from Dyce

Appreciate you reaching out - I look forward to you contacting me.
Without prejudice, I would note that I was ignored by Dyce for several weeks - though acknowledged within hours of posting a negative review on here - I will let people read into that what they will.
The elements of my complaints to you are only partially covered in your response here - presenting Dyce in the best possible light (that's your job I suppose) - yet disregarding key elements, that contradict Dyce's self-confessed 'slogans'/marketing claims.
However, to avoid boring readers of this review I will stop here. Hopefully when you get in touch we can sort some of this sorry mess out!
___________________________________________________
Only giving one star because zero isn’t an option!
Quite frankly the worst customer service imaginable from Jessica - refusing even to put the account in the correct name.
Failed process putting us onto a deemed contract - their practices are short sighted and shoddy - AVOID AT ALL COSTS!

william edgar

5/5

Dealings with this Company have been way ahead of all competitors. Telephone calls are answered immediately by local people who have no language problems and are easy to understand. Thereafter one receives a quick resolvement to any queries.
Sad to say it is the service you would expect but so rarely get.

Kate Semple

5/5

I phoned today as I had to reconcile Dyce account for one of our surgeries. It was easy only because Kate help me in very efficient and proactive way. She manage to update our account with a new email address, send missing invoices and statement of activities for my surgery. Thank you Kate

Dominic Orange

5/5

I have been emailing Kate Buckley for a number of months about our account, and I have to say she has always been extremely friendly and helpful.
Top girl!
Dominic Orange / CorpAcq Ltd.

Carol Swallow

4/5

Had some early problems - responsive customer service has resolved them all, and current standards are good, with smooth delivery and clear information, billing and communication. Recommend.

Leighton Davis

5/5

Just received the best customer service from Lisa. I was no way expecting nice, personal service like that. I’ve even gone to the effort of creating a google account to leave this review. Give her a pay rise ?

Abby Barbosa

5/5

Only recently signed up for a contract with Dyce and had to contact the customer service team with a question.
Cheerful, uplifting reply promptly received.