EBC Group - Halesowen

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EBC Group: A Comprehensive Overview

EBC Group is a leading provider of computer support, consulting, and telecommunications services based in Halesowen, United Kingdom. Established with a vision to offer top-notch solutions to businesses in need of reliable technology services, EBC Group has been serving clients for over two decades. Their commitment to quality and customer satisfaction has earned them a stellar reputation in the industry.

Address: Cedar Court, 221 Hagley Rd, Hayley Green, Halesowen B63 1ED, United Kingdom
Phone: 1215854400
Website: ebcgroup.co.uk

Specialties and Services

EBC Group specializes in a wide range of services, including:

• Computer support and services
• Computer consulting
• Office equipment supply
• Printing equipment supply
• Telecommunications service provision

In addition to these core services, the company offers online appointment scheduling, on-site support, and accessibility features such as wheelchair-friendly parking and entrances. An appointment is typically required when visiting their premises.

Client Reviews and Opinions

EBC Group has garnered a impressive rating of 4 out of 5 stars based on 20 reviews on Google My Business. Clients consistently praise the company for its exceptional service, commitment to customer support, and ability to adapt to their needs, particularly during challenging times like the pandemic.

One satisfied customer remarked, "EBC are a fantastic company from start to finish. They are incredibly supportive and genuinely want to help your business." Another added, "Our account manager provides an excellent link to our business and is committed to providing us with great service."

Why Choose EBC Group

Choosing EBC Group as your technology partner means benefiting from a reliable, experienced team dedicated to keeping your business running smoothly. With a strong emphasis on security, responsiveness, and customer satisfaction, EBC Group is well-equipped to handle all your computer support, consulting, and telecommunications needs. By leveraging their expertise and resources, you can focus on growing your business while leaving your technology concerns in capable hands.

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👍 Reviews of EBC Group

Graham G.

5/5

EBC are a fantastic company from start to finish. They are incredibly supportive and genuinely want to help your business. We've been a customer for around 15 years and I consider them the best supplier I deal with. Keep it up guys!!!!

Rebecca W.

5/5

EBC have been our IT, phone and print suppliers for a number of years. They have provided a high quality solution to our IT needs, increased our security measures and have been very responsive during the pandemic. Our account manager provides an excellent link to our business and is committed to providing us with great service.

Paul D.

5/5

EBC look after our IT support and I have to say they are fantastic. Nothing is every too much trouble. We have about 80 staff, all with varying confidence levels on IT and EBC take the stress out of it for us. Well done guys, keep up the good work!!

Philip S.

1/5

Expensive but OK and for 4 years no real issue (although Swyx and Macs are not their forte) but when you want to leave (like, during a pandemic and you have had to downsize) then they are less than helpful. Happy to take your money in the good time. I would have hoped a good account manager helps you reduce cost in troubled times but rather than alert you to unnecessary cost and live accounts and number you don't need, they keep quiet. Have a look at all these really positive reviews just in the last few weeks...take your own view. I would not recommend based on my experiences trying to leave them.

Gloucester R.

5/5

EBC are a fantastic company! Professional, efficient and always happy to help. We've been incredibly impressed by them and love working with them.

MICHAEL D.

5/5

I found that the service was second to none and I do not give praise lightly.

From the initial phone call speaking to the Receptionist who had the most lilting voice, I could have listened to her all day. Her professionalism at the forefront already indicated to me that I would be allocated to the correct Department.and I was not disappointed.

I spoke to a gentleman called Steve Clements who was so very knowledgeable and explained things in such a way that I did not feel demeaned in any shape or form and yet had me cracking up laughing!

I would recommend this Company 100%

James L.

5/5

We never have anything other than exceptional advice, service and value from the whole EBC team. I couldn't recommend them enough.

Adam B.

5/5

Excellent company with an excellent customer service team. Would recommend EBC Group to anyone looking for a managed service.