Eco nrg Ltd - Ivybridge

Graham Parton

Eco NRG worked with our roofers to fit an in roof PV system with battery and hot water diverter system. Nick was very happy to come out to discuss our needs and undertook the required survey and offered clear, sensible advice. Overall quote was well priced for the work we wanted doing compared to other quotes and they had a good working relationship with the roofing company. Fitting day went very well, with 3 staff working as a good team to get the system fully fitted within the day, leaving us with an excellent system that we are very happy with. Minor errors on handover paperwork, but they were happy to resolve quickly. Thanks EcoNRG!

Quantum Genie

Investing this sort of installation is a big commitment. Looking at Trustpilot and Google reviews made me initially cautious about employing EcoNRG but fortunately a workmate was able to give a first-hand recommendation. So, I took the plunge and I'm very glad I did!

I was quoted for 13 panels, battery system and hot water booster. A reassuring start to the process was that the 25% deposit I paid was held in a special independent scheme. It meant that if EcoNRG went bust, I would get my money back.

About 6 months later, they installed 14 PVs (I requested an extra one during the install) and here I am, nearly two months on enjoying the benefits.

The scaffolders and installers were all very pleasant, neat and tidy. They took care to ensure all the wiring, inverter, battery, etc. were installed with the lowest aesthetical impact reasonably possible.
Knowing how much the cost of materials and plant have increased over the last year, I was REALLY impressed they kept to budget, even for the additional PV I requested.

A minor delay occurred because of snow the week before and I had to change some time off, but they did try very hard to fit the new dates around my availability. This included asking another customer if they would swap a day with me so I could attend a funeral. I'll never know who that other customer was but if you read this - THANK YOU.

There was a minor hiccup regarding the wiring for the hot water booster, but this was quickly resolved and fixed, with good will. In fact, I always found they responded to a query reasonably quickly and they posted all the commissioning certificates, guarantees and assurances to me within a few days of job completion. I was happy to pay my final invoice.

One thing I wish I had done is to get a smart meter installed and ready before the work took place rather than after but that's nothing to do with EcoNRG.

The app provided enables you to monitor the system in quite some detail and is worth getting to know. Be warned, you'll find you can't help sneaking a look several times a day!

In summary:
Deposit held securely
Honoured quotation
Installed about 2 months after their initial estimated date
Installation went smoothly
Operatives took care at every stage
Office staff helpful and pleasant
Minor hiccup dealt with efficiently
Did what they could when weather caused minor delay
All documentation received promptly
Pleased with workmanship and installation
Appears to be working correctly

Happy to rate 5*

Darren A

We looked to install a solar system with battery storage onto a new property in Cornwall. Contacted a number of other solar providers that were just not as efficient nor as professional as ECO NRG.

They have a great team from the level of detail in the quote to the advice offered on best solutions plus the installation and after sales care.

Everything went to plan and on time to deliver a very satisfactory result.

Would happily recommend to anyone and will use again for future requirements. If you have a need , give them a call you won't be disappointed..

Sue Bradley

Eco-nrg had installed solar panels on our roof many years ago and having moved house we wanted to use the company again to install a rocker PV solar system, high temperature heat pump, storage batteries and radiators. The entire installation was excellent right from the start to the finish. Everyone was very professional and carried out all their roles to a very high standard. They readily answered our questions and kept us fully informed of developments. We can thoroughly recommend Eco-nrg. A top class company.

John

Great People, Providing Fantastic Service!
The team at Eco Nrg Ltd give great advice and follow it up with even better service, the installation is very neat and professionally undertaken.
No worries here, safe hands!

Peter H

After my initial enquiry back in February received a callback the same day and an indicative quote within 24 hours, we progressed to a site visit and committed to a 6kW solar PV system with immersion diverter.
The correspondence and responsiveness have been great, and the installation team in early Juine were superb, completing the entire project in a day. We're now enjoying the benefits, especially plenty of PV powered hot water, and the panels look great too!
We can't recommend EcoNRG enough.

Richard Harvey

Have had two installations by Nick and EcoNrg, a 6.8 Kw array with Tesla Powerwall at home last year which works brilliantly and a 30 Kw 3-phase Solar set-up at our business just now.
Good prices, jobs done on time with minimum fuss and disruption, professional, clean and tidy. Recommended!
Thank you very much EcoNrg

David Heenan

Brilliant service from initial contact through to completion of installation. This is a first class company, our new solar PV system is brilliant. No attempts to over-sell things you don't need, like several of the other companies which quoted up to twice the price. I would recommend Eco nrg if you are considering installing solar panels. You will receive professional advice as to what will suit your circumstances.