Eco Switch Improvements Ltd - Derby

Matt P.

James and the team from Eco Switch installed my solar battery system around 3 months ago.
I cannot recommend them highly enough, the level of product knowledge and pride in delivering a quality job was refreshing.

The system was installed to a very high standard and works brilliantly it is performing better than the projections.

Follow up service has been incredible. If you are thinking of going solar, look no further: Eco Switch are the people to talk to.

Vickie D.

Initial contact was very helpful and informative.
No pressure was given to make you sign up instantly.
The communication and planning throughout was excellent.
The installation went smoothly and we are happy with quality of the workmanship. The in roof solar system looks modern and we have had lots of compliments about the design.
All certification paperwork and MCS certificate were provided.
The support post installation has also been excellent with James answering any queries straight away.
Would highly recommend this company

Tim B.

James at Eco Switch Improvements was excellent. He guided me through the process of specifying and installing the PV system with great expertise.
I can very much recommend using Eco Switch Improvements. I have recommended them to friends who have gone on to purchase their panel and battery system from James and have been completely satisfied with the product and service provided just like I was.

David B.

James is fantastic, very knowledgeable, helped when other could not. A proper job. Have and will recommend!

I had a bit of a strange one. Had a solar system installed by another company that went bust. I started having faults, was going round in circles. James identified the fault (very poor install), was super helpful, supportive and very patient through the section 75 credit card claim (to remove and reinstall) and spent many hours helping me. (Trying to solve it without a section 75 claim first and then supporting me through the section 75 claim with evidence, regulations, etc)

I thought I knew a lot about solar after doing all my research but James knowledge is fantastic and so much better than big company sales persons. From a G99 application (that a number of solar installers did not know about), through to system design suggesting a different battery size that I thought I did not need (I was wrong!).

I really appreciated the lack of pressure, the support and the going out of his way to help.

The planning, contract process (I read every document and felt no pressure to skip bits), roofers, delivery of kit (even with a delivery hick up) installation went really well with lots of communication and letting me know what the next steps were.

The electrician Jacek was great too. Clearly knew the regs in depth too, suggested changes when what I wanted did not comply and was very helpful.

Post installation was great too, the pack of documents, warranties, info, etc was explained and received promptly. Also the system demo was very useful too.

Having had the unfortunate luck to have two solar installs I can compare the experiences and this was 11+ out of 10!

As an aside I love the fox inverter compared to the Sunsync. No fan so no noise (I could hear the Sunsync through the garage wall), better battery discharge rate and a nice battery stack so less space on the wall! And the panels without the lines look great too!

Pamela M.

Great Service
We had a solar & battery system installed by a company that went into liquidation and James came to look at one of the batteries that kept switching off intermittently. He noticed a number of problems that, whilst not stopping the system working, were not correct. James explained the issues in clear & concise language that I understood, offered to allow me to switch our monitoring over to his company & left. There was no pressure to pay his company to correct the faults at all. I felt reassured.

I approached HIES to enquire on the insurance backed warranty but was advised that having paid partially on credit card I needed to follow section 75 in the first instance.

Again, James to the rescue (not all heroes wear capes!) he came and spent several hours going over our total system, taking photos etc and produced a comprehensive report for my credit card company. This process took from June 2024 until early February 2025 so not a quick process at all. James and I stayed in contact throughout and I was relieved to have him there in case of any issues.

James offered a couple of alternatives to us including a new larger inverter and battery capacity. We discussed each option and we opted to keep our existing set up plus an extra battery, James explained the new set up, additional requirements due to regulatory changes. Again, very patient, no pressure and the planning & communication throughout has been brilliant.

James and Jacek arrived early Monday and worked until late to remove and reinstall. The difference is staggering.

All in All - I'd definitely recommend James to anyone (& that's unusual for me!) wish we'd found him first time around but such is life.

Ian M.

We checked out two other companies before we chose James at Ecoswitch on the personal recommendation of a friend.
The quotation was very informative with lots of extra emailed specifications of panels, batteries etc. At no point did we feel rushed or pressured, in fact the whole process took a few months while we considered our options. As a plus point the extra time enabled us to have higher spec panels as they are constantly evolving. In addition, with all the extra knowledge our aspirations changed and James tailored the system so that we could be as self sufficient as possible.Throughout James kept in touch answering questions and explaining any delays eg bureaucracy, delivery etc.
The actual installation was very efficient with scaffolders, roofers (to install panels) and electricians coming and going with great precision. Incidentally the scaffolding was up for less than a week. James was in attendance every day supervising and ensuring a smooth high quality installation, even going up on to the roof to check on things. He and Jacek the electrician took great care to ensure that extra circuitry required to run during power cuts was as unobtrusive as possible.
Paperwork and MCS certification were promptly provided so that we could export our spare power to the grid.
Since installation James has remained in touch both to check all is well and answer any further queries.
All in all, with our experience, we would be more than happy to recommend James and Ecoswitch if you’re thinking of having solar panels.

ALAN B.

Eco Switch was recommended to me by two very happy customers whom had used this company to install their solar systems. From the very start James was incredibly polite, patient and punctual. He answered all of my questions (and there were lots!!) Often answering in layman's terms so i fully understood everything. James was totally honest with me and actually undersold so we got the most practical system at a great price. Talking of prices we shopped around but Eco Switch were the most competitive for our system. The installation was completed in a day with no issues or mess. Since the installation James has continued with his support and technical know how whenever I've needed him. Since the installation six weeks ago ive only had to import two percent of my total electricity used from the grid and exported alot too making money back. I would thoroughly recommend James and Eco Switch to anyone thinking of a solar

Matthew

Very professional service and installation.
We had our system installed over a year ago and I can honestly say this has been the best purchase I have ever made.
From start to finish our experience was first class. Eco Switch are very open and upfront about the costs and gave us assurance about the installation to put our minds at ease. Everything was installed as promised and with minimal disruption. Since then, we have been provided first rate after care as the system is monitored meaning we can literally forget about it.
We opted for a system that includes batteries, which is a must if you can afford it. The savings speak for themselves. More than £2,200 saved in less than 18 months. This includes export as well as self generation. We would save even more but for the fact we run a hot tub from about April to August so could make even more from export if we didn’t.
All I can say is what I say to everyone about solar, if you are thinking of doing it, stop thinking and just do it because the sooner you get it, the sooner you will start saving. I would definitely use Eco Switch again without hesitation.