Emerald Landscapes - Cambridge

Guy B.

The team from Emerald Landscapes did a fantastic job reshaping the back of my garden. It was a tough job, tearing out many old tree stumps, which required a heavy digger. After that, they created a beautiful new fence, covered the scarred ground with fresh soil, planted two trees and seeded the lawn they had created. All this was done on two of the foulest days this wretched winter had to offer. I cannot recommend Emerald Landscapes more highly.

Karen K.

We were recommended Emerald Landscapes by Coffee Girl Designs (garden designer), and we were not disappointed. From start to finish they were very professional, and went above and beyond to finish our garden in a timely fashion, always going that extra mile to accommodate us. The finished article is stunning, and I am very hard to please. I forgot to mention that they always arrived on time, and always cleared up after themselves. They were polite and considerate - the list goes on and on.... I would not hesitate to recommend Emerald Landscapes, and in fact our neighbours are having them to do their garden on our recommendation.

Graeme H.

Rob and his team did a really good job of our front garden. They were flexible and looked for solutions which were within our price range. Nicola in the office was really good too - helpful and communicative. Highly recommended.

Natasha R.

Emerald landscapes did some landscaping outside the front of my home including creating a path which allowed access across to where my cars are parked. They helped make man hole covers a feature. They were extremely accommodating and allowed me to make little adjustments on the days when I changed my mind over small things. Ethan and Ryan were particularly kind and their attention to detail was second to none. James went through the quote with me and also I could tell he wanted to make it affordable. I would not hesitate to recommend emerald landscaping and hope they can help me with a patio in my back garden in the future. There seems to be a lovely collaborative team culture and all the team were kind and helpful at all times.

Michelle V.

Right from the planning meeting with Adam, through to the completion of the patio everybody was very professional. They listened to what we wanted, yet had valuable input when needed. The boys, Dean, Callum and Cameron did an amazing job laying our patio and were friendly and courteous throughout. They cleaned up as they went and left the garden immaculate, very impressive given the groundworks necessary. We were extremely happy with the final result, it has transformed our garden. We would not hesitate to use them again and highly recommend them.

Marc B.

We've used Emerald to completely redo our (small) garden and install a garden office.

There were a number of issues, which can be grouped into two categories:
(1) Poor communication. From the start, I had to repeatedly reach out to find out when the work could start, and only after repeated queries received answers (which without explanation or notice kept shifting back). Just before the start, we were told that things would slip by a few days and that we should take delivery of material, just to find workers to arrive on the day. Repeatedly, work stopped at lunch and people vanished, not to return for several days, without any comment. Finally, damage to a heat pump required further follow-ups with an insurer, taking over half a year to get resolved, with long stretches (months!) of no updates from Emerald.

(2) Quality of work. The basic landscaping work was fine, but things beyond that were problematic. This included minor things such as a pergola post that was tilted by 10° (right next to a perfectly straight fence post), annoying things such as leaving timber on the ground, stepping on it and then installing walls with footprints on them, and major things such as large gaps (2cm) in the floor of the garden office.
Planning of the work was perfunctory: measuring was done poorly so that the recommended garden office simply didn't fit into the space; a pergola was planned with a post right in front of the garden office; ...

Overall, the results are at best mediocre. There was a clear lack of attention to detail, and no culture of simply checking over results after finishing a step of work. When faults were pointed out, they were usually quickly actioned (though sometimes with attempted quick fixes rather than focus). Everyone involved was polite and friendly through the process, at least.

John F.

As Craig Revel Horwood from Strictly Come Dancing would say in 'Three words: Fab-u-lous!'.
They have done an excellent job on the church path at All Saints Church Longstanton. We are very pleased, as are many local people who have walked past and admired and complimented the completed works. Most of all throughout their time with us working your Team were very respectful of our needs as well as the church area they were working in.
We are required to sign-off the works with Ely Diocese Buildings Team and will certainly ensure that the Diocesan add their name as a recommended contractor for such specialist works.
Once again, many thanks to the Team for a job well done.
All Saints Church Longstanton.

mike F.

I am very happy to recommend Emerald Landscapes for their proficiency, diligence and energy. I had a patio built which required concrete footpaths to be broken up and removed. The guys promptly arrived at 7:30 am every day and toiled through some of the worst rain this year as best they could. They worked hard but in good spirit. I am very impressed and pleased with the result. An extremely proffesional company that do a good job.