Energy Concerns - Leicester

E W

We were looking for a local solar installation company (in the Leicester area) led by someone knowledgeable, patient and not pushy. We certainly found that in Todd! In fact we probably pushed his patience to the limit with our endless considerations of different technologies, brands and installation details but his professionalism never faltered. Todd stays abreast of the ever changing world of solar and battery technology and wouldn’t hesitate to change his recommendation if he felt a new product better suited his clients needs.
Communication was great with any questions answered swiftly, often with a link to a video for further clarification. The whole process was handled efficiently and the system was installed neatly with good attention to detail. Any small snags or queries at the end of the installation were immediately acted upon, leaving us with a system that will serve us well for many (sunny) years to come.
I wouldn’t hesitate to recommend Energy Concerns.

Amy Fulham

We've had solar panels and a house battery fitted by Todd and have had a brilliant experience from start to finish. When we were looking for quotes for a battery we had done a fair bit of research ourselves into what we wanted and brands of battery that looked good. Which meant we have had other 'salesmen' come round that couldn't answer our questions and knew less than we did. So Todd was a breath of fresh air when he could answer any questions we had about features of the battery, different types & the installation process. We were initially looking for just a battery but Todd suggested he price up for solar panels too as he thought we be surprised - and we did end up going for both so he was right! There was no pressure in the quoting process & it felt like a really good fit for us. He came back with the quote quickly and was always quick to respond to any questions we had. After quoting, a new brand of battery came out that he thought would suit us better and was bigger for a similar price, so he suggested it & talked us through the differences.

During the install Todd kept us informed of when he would be coming and what he would be doing that day. He and the others working on the job were very polite, approachable and tidied up after themselves each day. We couldn't have had a nicer experience. We even decided we wanted more panels half way through & it wasn't a problem for them to make the changes.

The final install is very neat and I haven't seen such good bird netting around each of the solar panels. The panels themselves have a very modern look being almost completely black in colour. I wouldn't hesitate to recommend Energy Concerns to friends and family - everything was discussed in advance and everything installed was as expected. And now most days we just pay the standing charge for electricity!

John Armstrong

Over the years, we've made detailed assessments of the real financial value of installing solar panels. In 2024, the costs are low enough, the export tariff is high enough, and the panels are efficient enough for break-even in six or seven years. In 2021, the break-even was more like 14 years.

Todd at Energy Concerns gave us a competitive quote for the job. Other companies gave good prices, but Todd's was the one that got it right first time, that is he proposed the best equipment straight away. Todd answered questions by email and phone both quickly and accurately. He gave sound advice and he didn't oversell. He was straightforward and honest, and we felt we could trust his judgement. Todd also helped us to verify that the network (DNO) would accept the 6kW that we can provide from our roof.

Our financial analysis told us that the simplest tariff, without batteries, would give the best level of profit, so we installed solar panels only. That analysis is specific to us, yours may be different, and batteries do have a place. We may install batteries in a few years, depending on costs.

Installation was carried out brilliantly over two days. And we were being credited by Octopus within two weeks of installation, which is extremely quick.

A month on and everything has worked well from the start, except for the unusual cloudiness of the weather. Even so, we've exported 3.5kWh per day on average in November, and reduced our consumption from the grid too.

We'd recommend Energy Concerns without reservation.

M Naz

Hi Todd,
I would like to thank you for your impeccable service and attention to detail during the installation of my solar power system.
Equally important was how you were never pushy about selling one system over another, each time I came with a constraint you provided me with a solution to suit my requirements. This eventually led us to your recommendation of Sigenergy based system with Aiko solar panels.
We had many challenging aspects, especially the different roof elevations but you were able to assure me with your technical knowledge.
I am someone who needs to understand the product I am buying and why it is recommended, some installers don’t appreciate my questions however with you, I felt I could ask as many questions as I wanted and you provided me with a prompt response.
All of this was before deciding to go with Energy Concerns LTD as my preferred installer.
I wanted a local company to do this work and although it is a ‘young’ company, I am happy to recommend them to you. Try them and if you find someone better, then it is excellent news, it’s a win-win but I doubt you will.

Taresh Patel

Todd was very professional and friendly. The equipment he installed was also of a very high quality. Signergy battery and inverter if you’re curious! The other guy with him, Aaron, was very friendly. He gave a competitive price - similar to the price offered by a group buying scheme operating for Leicester residents! (infact 200 pound cheaper!). Our install was one 8kwh battery, inverter, and 12 south facing solar panels. Also Todd was also good at managing a potential conflict with a neighbour about the solar wire running against our wall that faces our neighbour. He talked to them and their builder (who was building an extension). We didn’t really have to deal with anything.

laura grady

Energy Concerns installed my solar pv system a couple of weeks ago and I couldn’t fault them. Todd and Aaron were very polite and considerate and worked hard throughout the day. There were a few hiccups during the installation but everything was resolved and left as good as new on completion. The finished installation looks very neat (they had to work around existing water pipes), and it was clear Todd takes great pride in his work.

I contacted Energy Concerns as I was specifically looking for the Sigen system and they were relatively local to me. When Todd sent me my proposal, he threw me a bit because he included an option to have panels installed on my back roof (almost north facing); I decided to go for it as it was a relatively small price increase. I am so pleased I did as they have been performing brilliantly and they help extend the amount of time the panels are generating during the day as they get the evening sun. On good days the back panels almost double my output after about midday!

The aftercare has also been excellent. Todd is very responsive over WhatsApp and always answers my questions in a timely manner (I’m not sure I’ve ever waited for more than an hour or so for a response) - this has included late evenings too! Anything he is not sure about he has contacted Sigenergy support who also seem to respond very quickly. I wouldn’t hesitate to recommend them to anyone looking to invest in a solar pv system!

Jennifer Burley

Todd was very good he came along and explained everything with our chairman. We were confident that they were the right firm to do the job. Todd came along with 2 more men on the day the job started I cannot speak too highly of them they did a good job and were they had to drill they left everywhere clean and tidy. Would highly recommend Energy Concerns.

sundip Jethwa

Form start Todd of Energy Concerns explained clearly about the equipment they are recommending and the result we should expect. There was no hard selling tactics which I experienced from other Solar companies. Energy Concerns Installation is very clean and tidy, there’s no issue of cleaning up after them. We had 18 Panels installed with Give Energy AIO 13.5KW Battery. It’s been a month since we have had it installed and our electricity bill is less than £1 a week, and we are exporting 10-35KW a day.