EXCEL DIESEL & SUV - Castle Rock, Colorado

Excel Diesel & SUV, located at Address: 736 Castleton Rd STE C, Castle Rock, CO 80109, is a renowned auto repair shop specializing in diesel engine repair service. With a rich experience in the industry, Excel Diesel & SUV has established itself as a trusted destination for all diesel engine-related issues.

One of the key features of Excel Diesel & SUV is its commitment to accessibility. The shop boasts a wheelchair accessible entrance and parking lot, making it convenient for people with mobility challenges. Additionally, Excel Diesel & SUV offers a wide range of services, including oil changes, debit card and credit card payments, and even NFC mobile payments.

Excel Diesel & SUV has received an impressive average opinion: 4.8/5 from its customers, based on 200 reviews on Google My Business. This high rating is a testament to the shop's exceptional service and customer satisfaction.

If you're looking for a reliable and professional auto repair shop that specializes in diesel engine repair, Excel Diesel & SUV is an excellent choice. With its convenient location, accessibility features, and wide range of services, Excel Diesel & SUV is committed to providing a top-notch experience for its customers.

For more information, we recommend visiting Excel Diesel & SUV's website at exceldieselandsuv.com. The website provides detailed information about the shop's services, hours of operation, and contact information. By visiting the website, you can also learn more about Excel Diesel & SUV's team of experienced technicians and their commitment to excellence.

Reviews of EXCEL DIESEL & SUV

McKenzie Usry

1/5

UPDATE: It has now been four days and we have yet to receive a phone call from the owners to speak about possible compensation. Besides that, the owners have continuously prompted the foreman that we need to go through their insurance yet we have not received their insurance information to even place a claim.
Stay far away from this company as they are extremely unethical and their management is crooked. Back in April 2024 we took our GMC 2500 to have the def pump and harness replaced. This said fix should have only taken two days max to have fixed. Which, yes it did. Until we got the call to come “pick it up” but the call was that one of their employees took the truck for a test drive and wrecked our truck. The foreman, Stone, apologized for the mishap and said that all expenses would be paid for and that the truck would be fixed ASAP. but what ASAP turned into was 5 months, several excuses from not only Excel Diesel but also the autobody workshop they used. We were first told it would be in the shop the first week, then we were told they couldn’t get it in for a month due to “delay in parts.” After that, the auto body shop said they couldn’t “get our truck in the books” for another month after they received the parts to fix our truck. Once the truck was being worked on, we were given deadline after deadline, after deadline that they would have the truck finished. They NEVER had it finished. On April 30th we notified Excel Diesel we were moving to Texas and they had confirmed with us that they would have the truck back to us prior to our moving date. We had moved June 18th, and we did not receive the truck. By this point it was the end of August and we informed Excel that we felt we were entitled to some form of compensation. Not only for the truck payments and insurance payments we were consistently making while we did not have the truck, but the fact that we also had loss of wages during this time as my husband's company paid him each month for the use of his truck. The foreman, Stone, assured my husband that a check was being worked on and a check would be ready by the time the truck would be ready for pick up.Little did we know, that on the back end the owner of this company flat our told his employee that no compensation would be given to us as “we paid for the truck to be fixed and that’s it.” Yet, the foreman of Excel made it apparent that the owner of the shop would contact us and to this day we have yet to hear from him. The truck was not completed until September 12th, 2024 and we had to purchase flights last second to come back to Colorado to pick up the truck. In my professional opinion in working customer service myself, this is the most despicable way to handle a situation. As of now, we are the ones fighting for what is right. We are not asking for any form of handout but we simply lost out on financially due to their poor communication and lack thereof in customer service with the lies and deception. Not only that, but to this day we are still being told by the foreman that a check is being issued from the autobody workshop but when we contacted them and their upper management, they have no record of being contacted by them. Which again, goes to show that the continued lies persist from this company. After speaking to the regional manager of the autobody shop, the manager gathered enough information to show that Excel Diesel’s owner will point the finger and say “have them go after the bigger company since we are the smaller company,” even though they are the company who has been in the wrong since they wrecked the truck since day one. Stay far away from this company.

Edward Gray

5/5

Excel Diesel did a great job fixing the 4wd on my truck. They made sure that the problem got resolved even when it wasn’t fixed the first time. Another reputable shop was unable to fix the issue with faulty electrical components and Excel Diesel got it taken care of in the end. Prices are hefty but if you know your vehicle, you are able to discern what’s needed. They deserve a great reputation because the work done was exceptional.

tanner giles

5/5

I needed some work done on my Chevy 2500 I worked with Stone and I couldn’t be happier with the work he did. He Install a new driveshaft replaced my gauge cluster and did some suspension work and Got my emissions testing done. The whole time my truck was in the shop He was updating me on a regular basis. Definitely would recommend these guys for any diesel repair. Thank you for Work Stone I’ll definitely be back because of him! I would highly recommend this shop!!!

J & R Interior Services INC

5/5

I highly recommend this place. Also the mechanic Jacob there is very knowledgeable and experienced and can fix any diesel or any truck or mechanical part whatsoever he definitely knows his stuff and I appreciate the work he's done on my F-350! I'm not sure if Jacob is the lead mechanic or not but he definitely should be. Tom Jersey

Tom Herdt

5/5

Excel was recommended by a local dealership. I was looking for a new place to care for my truck. My previous service center of 25 years was EOL. Excel has been able to maintain my vehicle of over 300k miles expertly, and it has never run better or smoother. I'm confident that I have found a long term partner in maintaining my vehicle.

larry hilgeford

5/5

I was very impressed with the whole experience and the team here on my recent repair. They quickly diagnosed my issue and resolved it quickly and at a very fair price.
I highly recommend them for your diesel repair needs!

Aaron Reid

1/5

Not coming back here, twice they have messed up. 1st time losing all of my customer information in their customer system. 2nd setting up an appointment for an emissions test and then saying that they never scheduled it. Yeah, I am good

Byron Clayton

3/5

The last time I got an oil change at Excel it was $125. Went there last week and they quoted me $450. The price of oil and filters have not gone up that much. When I asked the technician why the price went up so much he told me that they had a “premium” quality Rotela T6. After doing some research I discovered that the guy was blowing smoke. It’s greedflation.