Gemsolar - Bristol

Address: 326 Redcatch Rd, Bristol BS3 5DS, United Kingdom.
Phone: 1179020095.
Website: gemsolar.co.uk.
Specialties: Solar energy equipment supplier.
Other points of interest: Wheelchair accessible parking lot.
Opinions: This company has 5 reviews on Google My Business.
Average opinion: 3.6/5.

Location of Gemsolar

1179020095

Gem Solar, located at Address: 326 Redcatch Rd, Bristol BS3 5DS, United Kingdom. is a solar energy equipment supplier. You can reach them at Phone: 1179020095 or visit their website at Website: gemsolar.co.uk.

This company specializes in providing solar energy equipment, and they have 5 reviews on Google My Business with an average opinion of 3.6/5. One notable feature of Gem Solar is their wheelchair accessible parking lot, making it easy for customers of all abilities to visit and learn about their products.

When researching a company like Gem Solar, it's important to consider a few key factors. First, consider their experience and expertise in the field of solar energy. Gem Solar has likely worked on a variety of projects, big and small, and can provide valuable insights and recommendations based on their past experiences.

Next, consider the specific products and services that the company offers. Do they carry the types of solar equipment that you're interested in Do they offer installation and maintenance services as well Getting a clear understanding of what a company can do for you will help you make an informed decision.

It's also a good idea to look at reviews and ratings from other customers. While every company will have a few negative reviews, a pattern of poor ratings can be a red flag. On the other hand, a company with mostly positive reviews is likely a good choice.

Finally, don't be afraid to reach out and ask questions. A reputable company like Gem Solar will be happy to provide more information and help you determine if their products and services are right for you.

Reviews of Gemsolar

Ed Massey

1/5

(For context, this is only my second negative review ever)

We asked Gem Solar to install an Air Source Heat Pump 11 months ago. His quote was competitive and his initial visit was great: as the engineer (rather than a salesman) he was able to give seemingly well-founded advice, with plentiful facts, figures and technical details. The good experience ended there. We've since found out that supplier Mitsubishi Electric had quietly stopped taking orders for the (dual heat exchange) water tank required for our system shortly after we placed our order but when we actually managed to get hold of Steve, he kept telling us to hold on for it. He promised to look into alternatives on several occasions, but never got back to us. Steve is a competent and likeable guy but I think he's been super busy with solar panel installations and he's not had the decency to suggest we go elsewhere. It appears that he just doesn't prioritise customers waiting on back orders, ie: we were not kept up to date and no effort was made to chase our order with the supplier, and promises to come up with alternatives were not acted on. His customer service to me has not been great - he's kept us hanging on for almost a year only for it to fall through. I only found out by calling Mitsubishi Electric directly. On this basis, I would not use Steve Menadue, T/A Gem Solar again.

Will Bishop

2/5

Don't believe the claims and self promotion written on their website.

The reality is very different.

They didn't reply to my initial email so followed with a telephone call. The person I spoke to was blunt, borderline rude.

Without going into too much detail, I already own a heat pump that requires commissioning. An easy job for an experienced heat pump engineer.
The person I spoke to tried to tell me how different brands of heat pump vary in complexity and that they couldn't do the job. A disconcerting excuse and one which totally contradicts the claims on their website.

Truth is, because I have no requirement for the MCS Renewable Heat Incentive, this company don't want to assist and would prefer to take jobs with easy government money.
Pretty shameful really.
The irony is once the RHI ends next year, companies like this will be desperate for work. Notice how this company, like others, have jumped from Solar PV to Heat pumps following the government subsidies.

Jim Turner

5/5

Gem installed solar panels on my house about a year and a half ago. Out of a number of people who came to quote they were by far the most honest and knowledgeable and there was no 'hard sell'... The install was quick and well done and i have had no problems since.. I definately would use them again..

Robert Cox

5/5

Steve and his team have worked with me on two projects, one off grid and one grid tied. Their knowledge, workmanship and advice was second to none. I cannot recommend them highly enough.

Stephen Noble

5/5