Glenfield Electrical - Leicester

Mark Herrington

I needed my high bay warehouse lights replaced. Initial contact with Julie who arranged for Rhys to call and quote. His advice was great and quote arrived next day, fantastic. Work was booked in just 10 days later. Will & River worked with my warehouse team as we needed to move items around so they could gain access with a 'cherry picker' whilst still running our day to day operation, no problems, they were so helpful. Couple of issues found during the work which they worked around and solved - brilliant. I am so pleased with the result and I would highly recommend working with Glenfield Electrical. Thank you very much.

Mark Carter

We are thrilled to share our experience with Glenfield Electrical Ltd, who recently installed EV charging points at our office building. From the initial consultation to the completion of the project, their level of customer service was nothing short of exceptional. The team demonstrated a deep understanding of our needs and provided expert guidance every step of the way.

The workmanship was impeccable, with meticulous attention to detail ensuring that the installation was seamless and efficient. The Glenfield Electrical team worked diligently to minimize disruption to our daily operations, completing the job on time and within budget.

We are extremely satisfied with the outcome and would highly recommend Glenfield Electrical Ltd for their professionalism, expertise, and outstanding customer service. Their dedication to quality and customer satisfaction is truly commendable. Thank you, Glenfield Electrical, for a job well done!

liz van Wessem

Fantastic company, would never use another electrician if we had any choice in the matter! This was a relatively simple fault (turned out to be a faulty socket) but the electricians came, assessed the issue and fixed it with a smile. What more can you ask for? Totally recommend!

Sales Mason

It gives me great pleasure in writing this testimonial for Phil from Glenfield Electrical. To say thank you for his huge assistance and fantastic service.

From booking in for a quote to the job completion, this was handled seamlessly.

We needed an electric fire being fitted. As the old one was a gas fire and had been condemned, Rhys a member of Phil’s team is a wonderful member of his team he made all the adjustments to the new fire in no time. Now my wife’s grandparents are able to keep himself warm in the colder evenings.

I cannot thank Phil and his team at Glenfield electrical enough, the speed and support getting this job done was exceptional.
I have no hesitation in recommending Phil Houlder from Glenfield Electrical to all my family and friends.

M G

Extremely Disappointed with Glenfield Electrical 's Installation of Ring Doorbell and Floodlight Cameras.

Glenfield Electrical installed a Ring Doorbell and three Ring Floodlight Cameras at my house, and I must say that my experience with them has been nothing short of a nightmare. I encountered numerous issues throughout the entire process, and the company's unprofessionalism and lack of accountability were truly appalling.

First and foremost, the installer named Marcin lost the screw for the doorbell during the installation but conveniently neglected to inform anyone about it, including myself. It was only when I noticed the missing screw that I realised something was amiss. This level of negligence and failure to communicate is completely unacceptable.

To make matters worse, it took a whopping 11 weeks for Glenfield Electrical to send someone to address the screw issue. However, the replacement screw they provided was the wrong size, protruding out of the bottom and causing further inconvenience and frustration. Yet again, Marcin failed to communicate this problem, leaving me to discover it on my own. This lack of attention to detail and disregard for customer satisfaction is inexcusable.

Adding insult to injury, Marcin spoke to my wife in a condescending and patronizing manner during his visit, despite the fact that I have video footage clearly documenting his inappropriate behaviour. Surprisingly, when I brought this issue to Glenfield Electrical's attention, they were quick to dismiss my legitimate concerns. This blatant denial and refusal to address the disrespectful conduct of their employee demonstrates a severe lack of professionalism and integrity.

In a feeble attempt to rectify their previous mistakes, Glenfield Electrical sent another technician named Will to replace the incorrect screw. However, he managed to chew the head of the screw, further compounding the already shoddy workmanship. And once again, rather than owning up to their mistakes, Glenfield Electrical chose to hide the problem by not disclosing the damage caused by their own employee. This pattern of deceit and cover-up only adds to the growing list of reasons why I cannot recommend this company to anyone.

In conclusion, my experience with Glenfield Electrical was marked by incompetence, negligence, poor workmanship, and a complete lack of accountability. From losing screws to inappropriate behaviour and attempts to cover up mistakes, their level of service was far below expectations. I strongly advise against using their services unless you are willing to endure an exasperating ordeal.

Simon Rutledge

Solar panels and batteries,
Getting a quote was good and efficient, did not get the hard sell and waffle that I got from other suppliers. Just facts, costs, detail and timings. Deposit paid and the back office worked well booked the job and rang to arrange scaffolding. They arrived at the allotted date and time. The electrical engineers that came to do the install were amazing, friendly explaining what they were doing, asking for confirmation of positioning but then getting on with the job. All completed ahead of time to a really tidy finish. Explained the safety features, the app and how to use and understand it. The system is working very well! Loving my new little power station!

fahima yasmin

I had a heavy chandelier fitted to our bedroom ceiling. Dave was the electrician who visited. He was polite, friendly and professional.
But I still have some reservations about the work: firstly instead of two planks of 47mm x 47mm x 600 timber he put one (Paul advised to double the planks to help distribute the load on the ceiling). Secondly the nuts on the bracket were not put on. Thirdly, the bolts are still loose. I spoke to Paul and Dave and they both reassured me that the work was sufficient and I should not have any issues for many years to come, although the base plate seems to be fractionally lower than it was previously. As I said I voiced my concerns but was told not to worry. I am also reassured by the fact that there is a 5 years guarantee on any electrical work carried out by the company, as stated on their website.

Amy Frank

From start to finish the fitting of our EV charger was perfect. Very professional, quick and a neat job was done. Shaun was great in helping with the quote and Government grant. We will be using Glenfield Electrical in the future.