Greenarc Fuels (formerly The Oil Depot) - Halifax

Greenarc Fuels (formerly The Oil Depot) is a reputable company located at First Floor, Greenarc Fuels (formerly The Oil Depot), G Mill, Dean Clough, Halifax HX3 5AX, United Kingdom. They can be reached via phone at 8081643801 or through their website greenarc.com. The company specializes in diesel fuel supply and providing a wide range of fuel solutions.

One notable aspect of Greenarc Fuels is that they offer wheelchair-accessible parking lots, making their facility more accessible to individuals with mobility challenges. Upon reviewing their Google My Business profile, it appears that they have garnered two reviews, yielding an average opinion rating of 3 out of 5 stars.

1. Location: Greenarc Fuels (formerly The Oil Depot) is situated in Halifax, United Kingdom, at the address First Floor, G Mill, Dean Clough, HX3 5AX. This location may offer easy access for businesses and individuals within the region seeking fuel supply solutions.
2. Specialties: The company specializes in providing diesel fuel and serving as general fuel suppliers. They cater to diverse customer needs in the fuel industry, making them a reliable choice for businesses and individuals alike.
3. Contact Information: To reach Greenarc Fuels, you can call them at 8081643801 or visit their website greenarc.com. Their website offers more information about their services and products.
4. Accessibility: Greenarc Fuels demonstrates a commitment to accessibility by offering wheelchair-accessible parking lots. This feature accommodates customers with mobility challenges, enhancing their overall customer service.
5. Feedback: With two reviews on Google My Business and an average rating of 3 out of 5 stars, Greenarc Fuels' customer feedback reflects a mixed perception of their services. It is essential to consider this when making a decision about choosing them as your fuel supplier.

👍 Reviews of Greenarc Fuels (formerly The Oil Depot)

Katharine M.

1/5

Order was placed on 7th October with plenty of notice to be delivered on 11/10. Most of our usual suppliers would work next day delivery.

My team chased Jack Helliwell at The Oil Depot all day to see where the order was and he was always chasing it up but never really gave us an answer.

12/10 - no fuel still. Our site was out of fuel and we had to stand down for the day, this cost us a lot in wages for our site workers and hire costs for the plant for the day for the non-productive hours. Not to mention this has now delayed site progress and our client are looking to put charges on top of us as we have delayed their section of works now due to our machines standing still because of this delivery that failed.

We have a contact at the company they was using to transport the fuel and they advised that the goods were never dispatched and they couldn't collect them as no label was scanned to activate their services (this should have been done by The Oil Depot).

We have had to source an alternative supplier as the issue was not dealt with nor any sufficiant apology for the delays / costs we have incurred.

I will also ask my team who have been involved in this to provide a review with their experiance.

Andy S.

5/5

Jack was an absolute professional and delivered world class customer service at the drop of a hat on Saturday. Thank you for such a great service