Heatsense Plumbing and Heating - Cambridge

Heatsense Plumbing and Heating: A Reliable Service Provider

For homeowners and businesses in Cambridge and the surrounding areas, Heatsense Plumbing and Heating presents itself as a dependable and skilled service provider specializing in a comprehensive range of plumbing, heating, and gas engineering services. Located at Address: James Wadsworth Cl, Over, Cambridge CB24 5AA, United Kingdom, and reachable at Phone: 1954231808, Heatsense offers prompt and professional solutions to diverse customer needs. Their website, heat-sense.co.uk, provides detailed information about their services, team, and customer testimonials, offering a transparent and accessible platform for prospective clients.

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Specialties and Services Offered

Heatsense Plumbing and Heating distinguishes itself through its multifaceted skillset. They operate as a dedicated heating contractor, expertly handling installations, maintenance, and repairs of all types of heating systems, including boilers, furnaces, and air conditioning units. As a certified gas engineer, they ensure the safe and compliant installation and servicing of gas appliances, adhering to the strictest industry regulations. Furthermore, they provide a full spectrum of plumbing services, encompassing everything from minor leak repairs and drain unblocking to complete bathroom and kitchen renovations. Their commitment extends to offering emergency services, recognizing the urgency of plumbing and heating issues that require immediate attention.

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Location and Accessibility

The company’s strategic location in Over, Cambridge, allows for efficient service delivery throughout the region. Their convenient address facilitates easy access for both scheduled appointments and emergency calls. The readily available phone number and comprehensive website ensure that clients can quickly connect with Heatsense and obtain the assistance they require. The website also features a contact form for those preferring to submit inquiries directly.

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Customer Feedback and Reputation

Heatsense Plumbing and Heating has garnered a positive reputation within the Cambridge community, evidenced by the 13 reviews available on Google My Business. The average opinion reflects a consistently high level of satisfaction, suggesting a commitment to customer service and technical proficiency. Many clients have highlighted the company’s responsiveness and ability to resolve issues quickly and effectively. Specifically, several reviews emphasize the efficiency of their service, particularly regarding urgent repairs during peak periods, such as the New Year holiday. The promptness demonstrated by the engineers, like Mark and Gary, in addressing critical boiler malfunctions underscores their dedication to minimizing disruption for their customers.

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Key Characteristics: A Closer Look

Several factors contribute to Heatsense Plumbing and Heating’s success. Firstly, their team comprises experienced and qualified professionals, equipped with the knowledge and tools to tackle a wide variety of plumbing and heating challenges. Secondly, they prioritize customer communication, keeping clients informed throughout the entire process, from initial consultation to completion of the work. Thirdly, they utilize high-quality materials and components, ensuring the longevity and reliability of their installations and repairs. Finally, they operate with a strong emphasis on safety, adhering to all relevant regulations and employing best practices to minimize risks. The company’s dedication to providing a seamless customer experience is a defining characteristic of their operations.

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Recommended Information for Prospective Clients

When considering Heatsense Plumbing and Heating for your plumbing or heating needs, it’s advisable to:

• Contact them promptly: For urgent issues, a quick phone call will ensure they can assess and dispatch a qualified engineer as soon as possible.
• Schedule a consultation: A consultation allows them to thoroughly evaluate your specific requirements and provide a detailed quote.
• Inquire about warranties: Confirm the warranties offered on their workmanship and the parts they install.
• Verify their qualifications: Ensure they hold the necessary certifications and licenses to operate as a gas engineer and heating contractor.
• Review online testimonials: Explore the Google My Business reviews to gain further insights into their customer service and technical expertise.

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In essence, Heatsense Plumbing and Heating represents a dependable choice for homeowners and businesses seeking reliable and professional plumbing, heating, and gas engineering services. Their commitment to quality, responsiveness, and customer satisfaction solidifies their position as a trusted service provider within the Cambridge area.

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👍 Reviews of Heatsense Plumbing and Heating

alan R.

5/5

Have used this company twice recently to repair my daughter’s elderly boiler.
Mark came within hours and sorted it straight away with a new part. Gary came over the New Year break and sorted another problem with a new part. Can’t fault them and would have no problem recommending them to others.

Paul C.

5/5

I am extremely happy with the service I received from Heat Sense. Gary and his team are professional, great value for money and helped me at short notice to replace my boiler, after my old one had a major unrepairable failure during my kitchen refit. Heat sense go that extra mile and look after their customers. It’s nice to see companies like this are still about.

Toby W.

5/5

Absolutely superb service. They came to sort out our heating and hot water both of which had failed. We had used another plumber who had come and charged a small fortune and really not solved the problem at all. Heat sense were easy to book, arrived as they said, did the job quickly and then tidied up after themselves. If you are looking for a plumber use them, they are excellent. Its worth noting we have an old complicated system and they still fixed it with ease. Really know their stuff.

Sally S.

5/5

This company was SO helpful when we had an emergency with a loo ( glass bottle fell down the loo and wedged fast, totally blocking the loo… you really couldn’t make it up!) . The loo was needed as it was the essential facility for a person with health problems. The company were snowed under with work, but despite this came after their other jobs to resolve it. Very impressed with the kindness in appreciating the implications of the loo being out of action. Highly recommend

Vidya M.

1/5

My boiler service insurance told me that this company would service my boiler, so I contacted Gary at Heatsense and told him this. He booked a service, but then billed me for the full amount, saying he no longer worked with the insurance company. I called his cell phone and he cut the call off without answering. When I contacted him via email to say he had knowingly booked the service under the false pretence he was with my insurance company, he was extremely rude. My insurance company were great and have paid him, even though he shouldn't have taken the job, so no need for him to be rude to customers, particularly when they have done no wrong and he is the one swindling insurance companies and forcing them to
pay for services booked under false pretences. He sent me an email to say not to call him again. Why the hell would I call him again? If he had been civil, I would have used his company again in a time of need, but this way, my family, friends and I will give him and his company a wide berth. Fraudulent, rude person. I'm pretty sure he was being nasty to me after the insurers had already agreed to pay him and that he was trying to get money from both sides.

Suzanne W.

5/5

Ashley, Gary and Jake from Heatsense installed a new combi-boiler at my house. The whole process from start to finish was carried out with great professionalism, the workmanship is outstanding, they were pleasant and courteous to deal with throughout and left the bathroom cleaner and tidier than it probably was to start with! I would not hesitate to recommend Heatsense to you and I will definitely be doing so to all my friends and family.

Peter C.

5/5

Gary and his team did a very professional job would recommend to anybody thinking of using this company from small or large jobs

vicky B.

5/5

Great service,mark was very quick to arrive and sorted out my heating very quickly.
I would highly recommend.