Hedley R - Houghton le Spring

Okay, here’s a detailed description of Hedley R, crafted as a helpful and formal assistant, incorporating the provided information and aiming for approximately 400 words:

Introducing Hedley R: A Trusted Appliance Specialist

For individuals and families in the Houghton le Spring area seeking reliable appliance solutions, Hedley R presents a compelling option. Located at 98 Newbottle St, Houghton le Spring DH4 4AJ, United Kingdom, this established business specializes in providing comprehensive appliance services and retail offerings. Their phone number is 1915846041, making it straightforward to contact them for inquiries or appointments.

Specialties and Services

Hedley R’s core competency lies in being an appliance store. However, based on customer feedback and operational details, they offer more than just a retail storefront. They demonstrate a commitment to responsive and effective service, particularly in appliance repair. It appears they prioritize a personalized approach, suggesting a family-run operation that values strong customer relationships. The focus seems to be on resolving issues efficiently and providing a high level of satisfaction.

Delivery and Customer Service Highlights

A key benefit highlighted by customer reviews is the availability of delivery services. This convenience is particularly valuable for those who may not have the means to transport appliances themselves. Furthermore, the consistently positive feedback – averaging a solid 4.4/5 – indicates a dedication to excellent customer service. The Google My Business page, boasting 30 reviews, further reinforces the perception of a trustworthy and responsive business. The repeated mentions of “Mr. Hedley” suggest he plays a central role in both sales and technical support, fostering a feeling of familiarity and personalized attention.

About Hedley R – Key Observations

• Location: 98 Newbottle St, Houghton le Spring DH4 4AJ, United Kingdom – Easily accessible within the local community.
• Contact: 1915846041 – Direct phone line for immediate communication.
• Specialization: Appliance store and repair services.
• Delivery: Available service for added convenience.
• Customer Sentiment: Strongly positive, with a high average rating and numerous positive reviews emphasizing responsiveness, skill, and a friendly demeanor.

It’s clear that Hedley R operates with a focus on traditional values – attentive service, honest dealings, and a genuine desire to meet customer needs. The repeated references to “Mr. Hedley” and the praise for his repair work strongly suggest a skilled technician and a dedicated proprietor. If you're in need of an appliance repair or seeking a local appliance store, Hedley R appears to be a worthwhile consideration.

Do you require any further information about Hedley R, such as specific product lines or service areas

👍 Reviews of Hedley R

Gary M.

5/5

What a lovely family business. Mr Hedley on the same day went to fix
my elderly mams oven at very reasonable cost. She is “over the moon and so am I. Thank you Mr Hedley for a fantastic service. Highly recommended 👍🏽👍🏽👍🏽👍🏽👍🏽

Mick W.

5/5

I cannot praise the service provided by Ray enough.

Today I phoned up hoping he would fix a troublesome Bosch washing machine, by 5.30pm he had been and had it had it sorted.

Proper old fashioned service by a clever fella with a great manner.

Very much appreciated.

Thank you.

Graeme E.

5/5

Great service. Rang and explained problem on Indesit washer. Ray called out next day and identified the problem and fitted new heating element within 30 minutes. Good price and will definitely use again.

Dave S.

5/5

I contacted Hedley’s to look at a fault on a turbofan oven . After only a couple of questions Ray identified the problem and arranged to visit and carry out the repair the same day . So basically within 6 hours the cooker was repaired to complete satisfaction at a very reasonable price . I think I would probably have spent longer on the phone to a national company.
So what I am saying is support this local company and get five star service !
Hedley’s electrical Houghton le spring will be my first call for appliance repairs

Melanie G.

5/5

Absolutely fantastic service took my shark hose suction part into shop today as there was a sock stuck inside. Left it with the gentleman said call bk before closing. Picked it up and totally removed the sock so pleased and no charge 😀😀😀

Liz F.

5/5

My mam’s cooker went off this morning, I rang Hedley’s and they confirmed they’d call in after 5pm to test it. There was no fault on the cooker and they confirmed that, they didn’t try to sell unnecessary parts. Retested again before leaving. Couldn’t ask for a better service! Highly recommended.

Christopher S.

1/5

Really unhelpful went in for a switch and they said they couldn’t do nothing without the name and make of the model it came off. Had info on the side but no use. Hey said you won’t get one over the counter Took it too RS components in Team Valley and they said yup no bother we have that and a switch is a switch and it shouldn’t matter what it came off. Guy didn’t seem interested unless you were ordering a load of stuff. He said “we sell wholesale to the trade” didn’t seem bothered about helping a person out. Won’t be back.

Jan A.

5/5

Fantastic company for buying appliances from and for repairs. Called them out several times now and always haf a fast efficient service at a very reasonable price. Great service from a great company. Would not hesitate to recommend .