Homefire - Dumfries Depot - Dumfries

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Homefire - Dumfries Depot: A Premier Solid Fuel Supplier

For individuals and households seeking a reliable and friendly source of solid fuel and firewood in the Dumfries area, Homefire - Dumfries Depot stands out as an exceptional choice. Located at Leafield Rd, Dumfries DG1 2DP, United Kingdom, this established company has cultivated a strong reputation for quality products and outstanding customer service. They operate under the broader Homefire umbrella, known throughout the UK for its commitment to providing a comprehensive range of solid fuel solutions.

Location and Contact Information

The depot’s convenient location at Leafield Road allows for efficient deliveries across Dumfries and surrounding regions. Prospective customers can easily reach them by phone at 1387259577. For more detailed information, including operating hours and specific product availability, visitors are encouraged to explore their website: homefire.co.uk/dumfries. The website also offers a convenient way to place orders online.

Specialties and Services

Homefire - Dumfries Depot specializes in the supply of both coal and firewood. They cater to a wide range of needs, operating as a dedicated solid fuel company. Beyond simply supplying fuel, they offer valuable onsite services designed to enhance the customer experience. Notably, they provide accessible parking for individuals with mobility challenges – a key consideration for many customers.

Customer Feedback and Reputation

Based on extensive feedback, Homefire - Dumfries Depot consistently receives outstanding praise. Google My Business currently features 45 reviews, all overwhelmingly positive. The common thread throughout these testimonials highlights the team’s dedication, reliability, and friendly approach. Customers consistently describe the staff as approachable, helpful, and genuinely committed to providing exceptional service. Many emphasize the company’s willingness to go above and beyond to ensure customer satisfaction – a level of service rarely encountered. It’s clear that building strong customer relationships is a core value.

Key Features & Recommendations:

• Comprehensive Fuel Supply: Offers both coal and seasoned hardwood.
• Exceptional Customer Service: Known for helpful, friendly, and responsive staff.
• Accessibility: Wheelchair accessible parking lot ensures ease of access for all customers.
• Convenient Location: Strategically positioned in Dumfries for efficient delivery.

Overall, Homefire - Dumfries Depot presents itself as a dependable and customer-focused supplier of solid fuel. The consistently high ratings and customer satisfaction levels suggest it is a truly recommended option for anyone needing a quality fuel supply in the Dumfries area.

👍 Reviews of Homefire - Dumfries Depot

M M.

5/5

The whole staff at Dumfries depot are absolutely lovely.
They always do their best, whether it be changing a delivery when I'm running low on coal, going (literally) the extra mile to deliver in appalling weather, or just being friendly and cheerful whenever I see any of them.

Their's were pretty much the first faces I came to know when moving to the area, and consistently they never fail to deliver service with a smile.
And that's the whole team too.

If only all businesses were like this.
Well done!!

Kev M.

5/5

Great experience for my first time there. Very helpful staff. I had a bad back and the lady manager helped me carry a few bags into my boot. One day I will date her she is a very strong girl

Peter G.

5/5

Homefire in Dumfries is a fantastic local supplier for all things fuel-related. They have a great selection of coals and kiln-dried logs at competitive prices. Stacey’s customer service is outstanding - she’s always friendly, knowledgeable, and happy to help with any questions. If you’re looking for quality fuel and top-notch service, I highly recommend Homefire!

Michael W.

5/5

Have a great selection of coals & wood at reasonable prices.
Customer service from Stacey is exceptional, wouldn't go anywhere else in Dumfries

Becky T.

5/5

Stacey dose a fabulous job and is vey friendly and knows what’s she is talking about when asked about all the Products that homefire Dumfries sells.we have been getting coal from homefire and the previous owner of at least the last 45 years.

Jemma D.

5/5

A staple part of my winter routine and always a pleasure. Service with a smile and always helpful in whether I need a hand to move coal or updating me on latest products.

Tommy G.

5/5

Stacey is always very helpful and professional, reasonable prices, I wouldn't go anywhere else.

Jocelyn M.

5/5

Stacey is very professional and approachable loved the service my uncle has received