Huws Gray Audley - Stoke-on-Trent

Huws Gray Audley: A Premier Building Supplies Supplier

Huws Gray Audley stands as a respected and established building supplies retailer, catering to a diverse range of construction and DIY needs. Located at Hougher Wall Rd, Audley, Stoke-on-Trent ST7 8JA, United Kingdom, and reachable at 1782720843, the store has garnered a strong reputation within the local community and beyond. Its website, accessible at huwsgray.co.uk, provides customers with comprehensive information and facilitates convenient online ordering. The store prides itself on providing a wide selection of materials and services designed to support both professional builders and enthusiastic home improvement enthusiasts.

Specialties and Product Range

While specific ‘Specialties’ are not explicitly listed, Huws Gray Audley demonstrably offers a substantial inventory encompassing a broad spectrum of building supplies. Customers can expect to find a comprehensive range of timber, including various types and sizes, suitable for framing, decking, and joinery. The store also provides a significant selection of bricks, cement, plasterboard, and other essential construction materials. Furthermore, they maintain a dedicated section for tools and equipment, catering to both small DIY projects and larger construction endeavors. A notable feature is their availability of batteries, providing a convenient one-stop shop for many project requirements. The store’s commitment to meeting customer demand is evident in its consistently stocked shelves and responsive inventory management.

Location and Accessibility

The strategic location of Huws Gray Audley in Audley, Stoke-on-Trent, offers significant advantages to its clientele. Situated just a hundred yards from a residential area, as noted by several positive reviews, it’s exceptionally convenient for local residents undertaking home improvement projects. The store’s address facilitates easy access and kerbside pickup for larger orders, streamlining the delivery process. Moreover, the store boasts accessibility features, including a wheelchair-accessible car park and wheelchair-accessible entrance, reflecting a commitment to inclusivity and customer comfort. The quick visit format allows customers to efficiently fulfill their immediate needs, minimizing wasted time and maximizing productivity. The store’s layout is designed for easy navigation, ensuring that customers can quickly locate the materials they require.

Customer Service and Facilities

Customer service appears to be a cornerstone of Huws Gray Audley’s operational philosophy. Testimonials consistently highlight the friendly and knowledgeable staff, who are praised for their welcoming demeanor and ability to provide personalized assistance. Staff members are known to remember customer names, fostering a sense of familiarity and building strong customer relationships. The store accepts a variety of payment methods, including cheques, credit cards, debit cards, and NFC mobile payments, ensuring flexibility and convenience for all customers. In-store shopping and in-store pick-up options contribute to a seamless and user-friendly experience. The store maintains a clean and well-organized environment, with materials neatly displayed for easy identification. This attention to detail reflects a commitment to providing a positive and efficient shopping experience.

Positive Feedback and Reputation

Huws Gray Audley enjoys a remarkably positive reputation, as evidenced by its impressive 64 reviews on Google My Business. The average opinion of 4.7/5 underscores the widespread satisfaction among its customer base. Many reviews emphasize the quality of the products, the helpfulness of the staff, and the overall convenience of the store. Customers frequently commend the store’s ‘ok’ prices, particularly when taking advantage of account discounts. Several reviewers specifically mention the advice provided to novice DIY enthusiasts, demonstrating a genuine commitment to supporting customers regardless of their experience level. The store’s reputation for cleanliness and well-organized displays further enhances the customer experience. Overall, the feedback suggests that Huws Gray Audley consistently exceeds customer expectations, solidifying its position as a trusted and reliable building supplies supplier.

Additional Information

• Delivery services are available.
• Wheelchair-accessible car park and entrance.
• Accepts a wide range of payment methods.

In conclusion, Huws Gray Audley presents itself as a well-run and customer-focused building supplies retailer. Its convenient location, comprehensive product range, and commitment to excellent service make it a valuable resource for both professional builders and DIY enthusiasts alike. The positive customer feedback serves as a testament to the store’s dedication to quality and satisfaction.

👍 Reviews of Huws Gray Audley

Dave B.

5/5

Very good builders yard, and as its only a hundred yards from where I live even better!. Prices are ok (esp if you open an account) Staff there are great, make you feel welcome and remember your name.

Helen C.

5/5

Excellent service from all of the lads. We got everything we needed to do our project. Very clean shop, everything laid out well. Excellent customer service and care. I am a newbie to DIY, I had plenty of advice. I would definitely recommend this place of business and will go every time.

Asa B.

5/5

Helpful staff and great prices. They will bend over backwards to help you out and consistently beat the expected delivery time.

Their people are all very knowledgeable.

Great team.

Chas E.

5/5

We ordered 5 sacks of stones on Tuesday afternoon, they were delivered by 10am the following morning. The whole process from ordering to delivery was excellent. The staff were knowledgeable, helpful and a credit to the company.

Kim W.

5/5

Excellent service and lovely chaps, really quick delivery even same day for one of our orders. Highly recommended.
Thanks very much! 🌟🌟🌟🌟🌟

kurtis W.

1/5

spoke to the rudest receptionist ever asked to speak to the owner as was enquiring about my pipes and he asked to
put it in the post. i've never ever been so insulted in all my life .one star is an understatement for how bad the service i received was. GOOD DAY!!

Lisa J.

5/5

Great customer service, order placed easily and kept up to date with delivery. Just waiting on 1 item now, but have no doubt it'll be here on time

steve F.

5/5

Absolutely brilliant great guys very helpful,Always try to give you the best prices guaranteed,also if you can give them a bit of notice they can source these materials and have them delivered to Audley or wherever you need them,i can't fault them thank you.

Steven fulham

Alsager