Hydroworks Water Softeners - Faversham

Address: Unit 3, Hydroworks Water Softeners, North Street Business Centre, Faversham ME13 0LN, United Kingdom.
Phone: 8009994117.
Website: hydroworks.co.uk
Specialties: Water softening equipment supplier, Water treatment supplier.
Other points of interest: Kerbside pickup, Delivery, In-store pick-up, On-site services, Wheelchair-accessible car park, Wheelchair-accessible seating, Wheelchair-accessible toilet, Gender-neutral toilets, LGBTQ+ friendly, Transgender safe space, Appointment required, On-site parking.
Opinions: This company has 89 reviews on Google My Business.
Average opinion: 5/5.

📌 Location of Hydroworks Water Softeners

Hydroworks Water Softeners Unit 3, Hydroworks Water Softeners, North Street Business Centre, Faversham ME13 0LN, United Kingdom

⏰ Open Hours of Hydroworks Water Softeners

  • Monday: 9 am–5 pm
  • Tuesday: 9 am–5 pm
  • Wednesday: 9 am–5 pm
  • Thursday: 9 am–5 pm
  • Friday: 9 am–5 pm
  • Saturday: Closed
  • Sunday: Closed

Hydroworks Water Softeners: Your Premier Partner for Effective Water Treatment

Hydroworks Water Softeners stands as a prominent and reliable entity within the water treatment sector, distinguished primarily as a leading supplier of water softening equipment and broader water treatment solutions. Operating from their dedicated facility in Faversham, United Kingdom, the company caters to a diverse clientele, offering comprehensive services designed to address various water quality concerns, most notably the removal of calcium and magnesium ions responsible for water hardness. Their business model encompasses not only the provision of high-quality equipment but also essential installation, maintenance, and ongoing support, ensuring customers benefit from optimal system performance.

Core Specialties and Services

Water Softening Equipment

At the heart of Hydroworks' operations lies the supply and installation of advanced water softening systems. These systems are engineered to effectively tackle hard water issues, significantly reducing the prevalence of scale formation (calcium carbonate deposits) on household fixtures, appliances, and plumbing components. This translates into tangible benefits for consumers, including extended appliance lifespan, cleaner dishes and laundry, improved soap efficiency, and a notable enhancement in personal hygiene routines such as bathing and shaving. The technology employed typically involves ion exchange processes, most commonly salt-based ion exchange (regenerating resin beds) or innovative salt-free methods, catering to a range of preferences and requirements.

Broader Water Treatment Solutions

Beyond water softening, Hydroworks positions itself as a versatile water treatment supplier. While specific details of their full range (such as filtration for chlorine, sediment, or other contaminants) might require direct inquiry, their core identity suggests a capability to address various water quality parameters. This broader scope indicates they can potentially assist with comprehensive water treatment strategies, ensuring the water supply within homes or businesses meets desired standards for safety, taste, and performance. Customers seeking clarification on the full spectrum of their offerings are advised to consult their website or contact their customer service team directly.

Business Location and Accessibility

Hydroworks Water Softeners maintains its operational base at Unit 3, Hydroworks Water Softeners, North Street Business Centre, Faversham ME13 0LN, United Kingdom. This strategic location places them within the Faversham business park, facilitating efficient operations and client interactions. The business provides multiple avenues for customer engagement and support:

  • Kerbside Pickup
  • Delivery
  • In-store Pick-up
  • On-site Services

A notable feature of their commitment to customer convenience and inclusivity is their provision of wheelchair-accessible facilities, including a wheelchair-accessible car park, wheelchair-accessible seating, and a wheelchair-accessible toilet. Furthermore, they offer gender-neutral toilets and explicitly mention being a transgender safe space and LGBTQ+ friendly business, demonstrating a strong dedication to welcoming and accommodating all customers regardless of their individual needs or backgrounds. It is important to note that appointments are required for certain services, including potentially their on-site work, ensuring a well-organized customer experience. On-site parking is also available for clients visiting their premises.

Customer Feedback and Reputation

The company's performance and customer satisfaction are reflected in their online presence. Hydroworks Water Softeners maintains an active profile on Google My Business, where they have accumulated 89 customer reviews. Impressively, these reviews collectively award the company an average rating of 5 out of 5 stars. This near-perfect score signifies a high level of customer satisfaction, suggesting consistent service quality, reliable product performance, and effective problem resolution. Potential customers seeking water softening solutions can take significant confidence from this strong positive feedback, which underscores the company's reputation for excellence in the industry.

For individuals actively looking into Hydroworks Water Softeners, it is advisable to explore their official website at hydroworks.co.uk. This resource offers detailed product specifications, technical information, pricing structures, and potentially testimonials or case studies further illuminating their offerings. Direct contact via telephone at 8009994117 allows for personalized inquiries regarding specific system requirements, service options, and scheduling. Their physical location provides an opportunity for those who prefer face-to-face interaction to visit the premises, experience their facilities firsthand, and engage with their team.

Considering the comprehensive range of services offered, the emphasis on accessibility and customer inclusivity, the strong customer satisfaction indicators, and their established position as specialists in water softening and treatment, Hydroworks Water Softeners presents itself as a highly recommendable partner for anyone seeking to improve their water quality through professional solutions.

👍 Reviews of Hydroworks Water Softeners

Hydroworks Water Softeners - Faversham
Angela O.
5/5

We would 100% recommend Hydroworks, Laurence and his team.

From the first telephone call to the completed installation Hydroworks were excellent, we were totally impressed from start to finish. Laurence knew all there was to know about water softeners, the different makes and the various models. He went through the whole process with us from which machine would suit us best to how and where it would be fitted. There was no hard sell which was nice too. We decided to use the 10 months interest free payment offer and it was very straight forward to set up. On the day of installation Ash the engineer worked through till it was finished (approx. 4 hours) and he kept any disruption to a minimum, clearing up as he went along. He explained how things worked, checked we were happy before he left and he was professional, friendly and very polite and respectful to us and our home.

Hydroworks Water Softeners - Faversham
Stuart R.
5/5

This is our second water softener from Hydroworks having moved house. As I expected excellent service. Installation was so efficient. I cannot fault this company with their outstanding levels of service and standard of care for their customers. Lawrence and all his staff are a joy to do business with.

Hydroworks Water Softeners - Faversham
Malcolm G.
5/5

I contacted Hydroworks regarding a problem with my Harveys Softener. From my first contact with them I was impressed by the professional manner they exhibited, which was confirmed when I met Laurence and his colleague when they arrived to repair my softener. I have no hesitation in recommending this company to you, their standards of service and knowledge of the products are first class.

Hydroworks Water Softeners - Faversham
Chris D.
5/5

My partner and I recently used Hydroworks for a water softener installation and were thrilled with the results. Laurence was exceptionally helpful, providing detailed service insights that informed and simplified our decisions. Mitchell's communication was prompt and polite. Jay, the plumber, was meticulous in ensuring optimal placement for our small cupboard. The cost was reasonable for the high quality received, and the complimentary salt was a nice touch. Overall, very satisfied and would recommend! Thanks!

Hydroworks Water Softeners - Faversham
Darren P.
3/5

Good Afternoon.
We have today paid your invoice in full.
I would like to leave constructive feedback for yourselves as follows.

We were very happy, appreciative and impressed with your product knowledge and willingness to explain how Harvey water softeners work and your explanation of the differences between Harvey Softeners and competitors units which justified the higher investment cost to us.

The installation of the softener went well. Ashley was very polite and professional as well as being efficient and tidy. Although he tried to help, he was unable to successfully assist us in getting the 'iLid' app to be set up on our mobile device.

Your representitive at Hydroworks did ask the technical rep..at Harvey to contact us to rectify the problem. They did try to call me on one occasion and left a message to which I did try to call back on several occasions and left messages to which I have had no response at all. Very dissapointing.

I have since, after several hours of trying, successfully set.ip the 'iLid' app.

In conclusion, the sales service from yourself has been excellent. The installation service was excellent up until the inability to set up the iLid app successfully.

So far the aftersales hasn't been what we would have expected from Harvey and we know for certain, after meeting you that you would have expected more as well.

As business owners ourselves, we would have followed up the issue with our customer and chased Harvey for support and followed up again with us. I did get.an email from yourselves to advise us that Andrew had tried to call to which I replied to say that we had tried to return his call and were awaiting another call back...which we never received. (We also left messages with the Harvey technical representitive and his colleague,. We did not get a call back from him either! Very poor from Harvey! Several weeks later...still no response!! And no follow up call from yourselves at Hydroworks either to ask if everything is ok. Very dissapointing.

It was a small issue and it did not stop the actual unit from producing soft water however we did not get follow up support from yourselves or Andrew at.Harvey

Our comments above are intended to be 100% constructive with best intentions.

We are now happy with our softener....we will for sure let you know if that changes. However, we are confident it will be fine.

Thank you. Kind regards.

Hydroworks Water Softeners - Faversham
peter B.
5/5

We had the water softener installed just over a month ago and can say that it's totally effective against limescale . Shower mixer taps and shower heads and all surfaces stay really clean as do all of the appliances, water quality is good, feeling soft and not harsh. I would highly recommend hydroworks for there excellent product and service.

Hydroworks Water Softeners - Faversham
Dawn N.
5/5

We have been very satisfied customers of Hydroworks for a number of years at Birchington Dental Care.
They are professional, helpful and always respond in timely manner especially when we have had urgent issues !!
Thank you to Laurence and the team

Hydroworks Water Softeners - Faversham
John P.
5/5

Always friendly, quick, honest service from Laurence and the team. Very happy customer. Love my Quooker Cube and soft water!

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