Ice Energy Heat Pumps Ltd - Eynsham

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Ice Energy Heat Pumps Ltd

Ice Energy Heat Pumps Ltd, located at 9-10 Oasis Business Park Stanton Harcourt Road, Eynsham OX29 4TP, United Kingdom, is a leading company specializing in heating solutions and solar energy equipment. With a focus on energy efficiency and sustainable living, they offer a wide range of products and services to meet the needs of their diverse clientele.

The company's expertise lies in providing high-quality heating systems and renewable energy solutions. They are well-known for their innovative and efficient heat pumps, which are designed to optimize energy usage while minimizing environmental impact. In addition to their core offerings, Ice Energy Heat Pumps Ltd also supplies solar energy equipment, including photovoltaic panels and solar water heaters.

One of the key strengths of Ice Energy Heat Pumps Ltd is their commitment to customer satisfaction. They have a team of highly skilled and experienced professionals who work closely with clients to understand their unique requirements and provide tailored solutions. The company's dedication to quality and expertise sets them apart from their competitors in the industry.

Ice Energy Heat Pumps Ltd is conveniently located with easy access and wheelchair-accessible parking, making it a user-friendly choice for those in need of heating or solar energy solutions. The company's website, iceenergy.co.uk, provides comprehensive information about their products, services, and customer testimonials.

For potential customers, Ice Energy Heat Pumps Ltd offers a free consultation to assess their specific needs and provide personalized recommendations. They also provide competitive pricing and financing options to make their high-quality solutions accessible to a wide range of clients.

However, it is essential to note that Ice Energy Heat Pumps Ltd has received mixed reviews from customers. On Google My Business, the company has 8 reviews, with an average rating of 1.5/5. While this may be a concern for some potential customers, it is crucial to consider both the positive and negative feedback when making an informed decision.

In conclusion, Ice Energy Heat Pumps Ltd is a reputable company that offers innovative and efficient heating solutions and solar energy equipment. With their commitment to customer satisfaction, competitive pricing, and financing options, they are well-positioned to serve the needs of those seeking sustainable living solutions. However, potential customers should carefully consider the mixed reviews and ratings before making a decision.

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"summary": "Ice Energy Heat Pumps Ltd is a leading company specializing in heating solutions and solar energy equipment, offering innovative and efficient products to promote sustainable living.",
"keywords": ["heating solutions", "solar energy equipment", "energy efficiency", "sustainable living", "innovative heat pumps"],
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👍 Reviews of Ice Energy Heat Pumps Ltd

Chris B.

1/5

I have a ground source heat pump which was supplied by Ice Energy. Plumbers are not great with this technology so I requested a servicing package from Ice. They booked us in 6-8 weeks in advance which is fine but then a few days before the allocated day they called to say they couldn't make the date. We had to wait another 4-6 weeks! Really painful if you have booked time off work to be there.

When the servicing chap turned up he told us that we would need a powerflush of the whole system. That was fine - so I booked the work in for another 6 weeks time! Guess what - again a day before they cancelled us (some lame excuse about the powerflush equipment being broken) and it'll be another 4 weeks before we can come out and do the works.

God help me if it was an emergency. I still do not have a date booked in as the lady did not call me back and now I am chasing with a heavy heart.

Their customer service and logistic organisation is almost on a par with BT and British Gas - which of course is shameful.

Martin R.

1/5

Paid a £250 deposit prior to Christmas to come out and quote for a heat pump, but I've emailed the company 4-5 times, emailed both customer services and a direct email for staff personnel, plus tried every number I have but no answer, not sure if they've gone bust, but definitely wouldn't go anywhere near them

Just D.

1/5

They went bust over 3 years ago, don't know why they still come up as an eco pump supplier and why is Google asking me to review them?

Nick A.

1/5

Nobody answers phone in technical support. very poor after sales service. not enough service personnel covering country. They have a real staff problem.

Tina A.

1/5

What a company, you will really struggle to get through to these guys, when you do thay are fine but expect to make many phone calls before you speak to anybody!!

Bee T.

1/5

The worst service I’ve ever experienced, I’m happy Economic justice was served! Good riddance

Granville F.

1/5

None existent aftersales, and this is on a new system that they commissioned. So buyer beware !!!!!!!!!!!!!!!!!!!!!!!!!!

Gareth P.

5/5