Instrument Sales & Services - Norwich

Address: Unit 2 Diamond Rd, Norwich NR6 6AN, United Kingdom.
Phone: 1603406148.
Website: sis-calibration.co.uk
Specialties: Electrical supply store, Contractor, Hardware store, Manufacturer.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible seating, Wheelchair-accessible toilet, Credit cards, Debit cards, NFC mobile payments, Credit cards, On-site parking.
Opinions: This company has 7 reviews on Google My Business.
Average opinion: 3.7/5.

📌 Location of Instrument Sales & Services

Instrument Sales & Services: A Comprehensive Overview

Instrument Sales & Services is a well-established and highly regarded supplier of electrical equipment, hardware, and calibration services, strategically located in Norwich, United Kingdom. Situated at Unit 2 Diamond Rd, Norwich NR6 6AN, the company has earned a strong reputation for its comprehensive range of products, dedicated customer service, and commitment to quality. The phone number is 1603406148, and their website, sis-calibration.co.uk, provides detailed information about their offerings and services. They operate as a manufacturer, contractor, and retailer – a versatile combination that positions them as a one-stop shop for many businesses and individuals.

Key Features and Services

Instrument Sales & Services distinguishes itself through several key features. Primarily, they function as a significant electrical supply store, stocking a vast array of components, tools, and equipment essential for various industries. Their inventory caters to diverse needs, ranging from basic wiring materials to sophisticated measuring instruments. Furthermore, the company actively engages as a contractor, offering bespoke solutions and installation services to clients requiring specialized electrical work. This capability demonstrates a commitment to providing complete support, extending beyond simply supplying products.

  • Wide Product Range: They carry a broad selection of electrical equipment, including circuit breakers, switches, cables, and protective devices.
  • Calibration Services: A core element of their business is their calibration service, ensuring the accuracy and reliability of measuring instruments – crucial for regulatory compliance and operational efficiency.
  • Hardware Supplies: Complementing their electrical offerings, they provide a comprehensive range of hardware items, catering to construction, maintenance, and general industrial applications.
  • Manufacturer Support: As a manufacturer, they offer custom-built solutions and specialized equipment, demonstrating technical expertise and responsiveness to specific client requirements.

Location and Accessibility

The physical location at Unit 2 Diamond Rd, Norwich NR6 6AN provides convenient access for customers in and around Norwich. The facility is designed with accessibility in mind, featuring a wheelchair-accessible entrance and wheelchair-accessible seating. A dedicated wheelchair-accessible car park further enhances convenience for visitors with mobility challenges. For those requiring assistance, a wheelchair-accessible toilet is also available on-site. The store is easily reachable and designed to welcome all patrons.

Payment Options and Amenities

Instrument Sales & Services offers a flexible range of payment methods to suit customer preferences. Credit cards, debit cards, and NFC mobile payments are all accepted, streamlining the transaction process. On-site parking is available, ensuring customers can easily access the store. Their commitment to customer convenience is evident in these readily available amenities.

Customer Feedback and Reputation

Based on available feedback, Instrument Sales & Services has cultivated a positive reputation within the industry. The company currently holds 7 reviews on Google My Business, with an average opinion of 3.7/5. While past reviews are somewhat dated, the current feedback consistently highlights the company’s responsiveness, helpfulness, and commitment to customer satisfaction. Customers frequently commend the company’s willingness to go the extra mile to fulfill their needs, even when specific items are unavailable. They are known for thoroughly investigating options and providing valuable advice, demonstrating a dedication to supporting their clientele. The positive comments consistently praise their competitive pricing and knowledgeable staff, suggesting a strong focus on both value and expertise. The enduring value placed on customer service is a defining characteristic of this business.

Contact Information and Resources

For further information or to place an order, potential clients can contact Instrument Sales & Services directly. The phone number is 1603406148. The company’s website, sis-calibration.co.uk, offers a detailed catalog of products, services, and technical specifications. Visitors can easily navigate the site to explore their offerings and learn more about the company’s capabilities. The website also provides contact details and directions to the Norwich location.

👍 Reviews of Instrument Sales & Services

Instrument Sales & Services - Norwich
Gary W.
5/5

I purchased a new MFT from the website. Arrived in great time and the kit was as stated in the advert. The tester had an issue (from manufactur) SIS refunded me straight away and couldn’t be more helpful- we will be purchasing from here again

Instrument Sales & Services - Norwich
Rob B.
5/5

Not sure what those review's from 5 years ago are about. Great branch in Norwich. Even if they don't have what I need they look into it, and on the rare occasion they can't get it they'll even advise where I can go. Great prices and good advice

Instrument Sales & Services - Norwich
Ian M.
1/5

very poor service. We ordered a amprobe TMULD-300 Ultra sonic leakage kit on the 25/03/18 with the standard 3-5 days delivery...11 days later still no sign of it, so my secretary called to find out what had happened she was put on hold for about 5 minutes then in a very sharp tone was told " it is being dispatched today you will get it tomorrow" then he hung up, no explanation of what went wrong and no apology.
Very bad customer service

Instrument Sales & Services - Norwich
Attila G.
1/5

24 July 2019 placed an order they said 2 weeks because it is out of stock even when on the website they had it. 8 August 2019 they are cancelling the order as "pricing issue from the supplier". DO NOT WASTE YOUR TIME AND MONEY FOR THEM. Buy it somewhere else.

Instrument Sales & Services - Norwich
Simon B.
5/5

Bought a reconditioned Kewtech test meter, it arrived in a1 condition with a calibration certificate, very professional business to deal with, well recommended...

Instrument Sales & Services - Norwich
Paul W.
4/5

Excellent customer service

Instrument Sales & Services - Norwich
Lee S.
5/5

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