Ketra Logistics (formerly IEFS Logistics) - Barking

Ketra Logistics (formerly IEFS Logistics): A Comprehensive Overview

Ketra Logistics (formerly IEFS Logistics) is a leading logistics and transportation company based in the United Kingdom. With its headquarters located at F, United Kingdom, this company has established itself as a reliable partner for businesses and individuals seeking efficient and cost-effective logistics solutions.

Main Services

• Logistics Service: Ketra Logistics offers a wide range of logistics services, including transportation management, warehousing, and inventory management. Their team of experts works closely with clients to understand their specific needs and provide customized solutions.
• Freight Forwarding Service: This company provides freight forwarding services, which involve arranging and coordinating the transportation of goods on behalf of clients. Their experienced team ensures that goods are delivered safely and efficiently.
• Storage Facility: Ketra Logistics has a state-of-the-art storage facility that provides secure and climate-controlled storage solutions for clients. This facility is ideal for businesses and individuals who require storage space for their goods.
• Trucking Company: Ketra Logistics operates a fleet of trucks, providing reliable and efficient transportation services to clients. Their trucks are equipped with advanced technology, ensuring that goods are transported safely and on time.

Location and Access

Ketra Logistics is located at F, United Kingdom, but its main office is situated at G, Kingsbridge Rd, Barking IG11 0BP, United Kingdom. This location provides easy access to major transportation routes, making it an ideal hub for logistics operations. The company's proximity to the Port of London and other major transportation hubs further enhances its logistics capabilities.

The company's building is wheelchair-accessible, ensuring that clients with disabilities have equal access to its facilities. Additionally, the nearby car park provides ample parking space for clients and visitors.

Featured Characteristics

• Experienced Team: Ketra Logistics boasts an experienced team of logistics professionals who have a deep understanding of the industry. This expertise ensures that clients receive personalized service and tailored solutions.
• Advanced Technology: The company utilizes advanced technology, including GPS tracking and real-time monitoring systems, to ensure that goods are transported efficiently and safely.
• Customized Solutions: Ketra Logistics offers customized logistics solutions that cater to the specific needs of each client. Their team works closely with clients to understand their requirements and provide tailored solutions.
• Secure Storage Facility: The company's storage facility is designed to provide secure and climate-controlled storage solutions for clients. This facility is equipped with advanced security systems, ensuring that goods are protected from theft and damage.
• Reliable Transportation: Ketra Logistics operates a fleet of trucks that provide reliable and efficient transportation services to clients. Their trucks are equipped with advanced technology, ensuring that goods are transported safely and on time.

Practical Information

• Contact Information: Clients can contact Ketra Logistics by phone at 2085074444 or visit their website at ketra.co.uk for more information.
• Reviews: This company has 40 reviews on Google My Business, with an average rating of 4/5. Clients praise the company's professionalism, reliability, and customer service.
• Opening Hours: The company's opening hours are not specified, but clients can contact them to inquire about their hours of operation.
• Address: The company's address is G, Kingsbridge Rd, Barking IG11 0BP, United Kingdom.

Positive Aspects from Reviews

Ketra Logistics has received overwhelmingly positive reviews from clients, who praise the company's professionalism, reliability, and customer service. Some of the key positive aspects from reviews include:

* "Ketra Logistics has been an excellent partner for our business. Their team is professional, reliable, and responsive to our needs."
* "We have been impressed with the level of service provided by Ketra Logistics. They have exceeded our expectations in every way."
* "The company's storage facility is secure and well-maintained. We have no issues with our goods being stored safely and efficiently."
* "Ketra Logistics has provided us with customized logistics solutions that cater to our specific needs. Their team is knowledgeable and helpful in ensuring that our goods are transported efficiently and safely."
* "We have been satisfied with the level of communication provided by Ketra Logistics. They keep us informed about the status of our goods and are responsive to our queries."

👍 Reviews of Ketra Logistics (formerly IEFS Logistics)

Irene C.

1/5

Boy if I could rate a minus zero star I would. Appalling Customer Service at
Ketra Logistics. Try to call customer service yesterday and spoke to the customer service manager Christine, explained the situation saying that the driver called and agreed to leave the pallet - weight 200kg at the back of the shop instead of the front of the shop (exactly the same address), proof of the text and the call from the driver said all's done but the driver left the pallet at the front and went. There is no way that we can move the 200kg weighted machine from the front of the shop. I called the driver and he hung up my phone and was rude to me. Spoke to Christine, she told me that it's my problem, I need to deal with that and hung up my phone twice. She accused me that I didn't tell the driver at the beginning and changed my mind for loading at the back (Proof of texts as attached), there are lot of space at the back but she chose to listen to the driver that there weren't any space, I told me that I will escalate the issue but she hung up my phone and I rang her back, she gave me another phone number (another company) and refused to respond to me properly. Driver is not responsible and customer service is very rude and unhelpful and they are not well up to standard.

Avoid this company at all costs!

Tina O.

1/5

Awful experience with this IEFS Logistics. Poor customer service and on top of that, a disgruntled employee lied to and claimed we cancelled our order to ensure We do not get the delivery. This is deception. Be careful before doing business with this type of company.

Anmmarie H.

5/5

Fantastic staff, great communication from booking my pallet right until delivery. ETA sent to notify myself of 2 hour delivery slot. Will most definitely use this service again. Highly recommend

David M.

5/5

'Did exactly what it said on the tin'. IEFS collected on time and delivered on time. Great Customer service. They even provided me with a 2 hour delivery window. Definitely recommend

Aurora

5/5

Great company to work with, always strive to do the best for their customers and ensure that the customers needs are met to the best service possible

mark P.

5/5

Amazing company! Friendly, helpful staff. Overall, a very reliable, professional, efficient service. Highly recommend!

Yvonne D.

5/5

Excellent Customer Service and prompt delivery. Driver was polite and helpful. Would recommend *****

Quick S.

5/5

Great effort by the qualified team to make the deliveries on time! 5 ⭐️ are not enough.
Pitbull G.