Kia Europe GmbH - Frankfurt

Address: Theodor-Heuss-Allee 11, 60486 Frankfurt am Main.
Phone: 08007773044.
Website: kia.com.
Specialties: Motor vehicle dealer, Auto repair shop.
Other points of interest: Delivery, Same-day delivery, Wheelchair-accessible car park, Wheelchair-accessible entrance, Debit cards, Credit cards.
Opinions: This company has 188 reviews on Google My Business.
Average opinion: 2.9/5.

Location of Kia Europe GmbH

08007773044

Kia Europe GmbH is a well-known motor vehicle dealer and auto repair shop located in Frankfurt am Main, Germany. The company's address is Theodor-Heuss-Allee 11, 60486 Frankfurt am Main. If you need to contact them, you can use their customer service hotline at 08007773044 or visit their website at kia.com for more information.

Kia Europe GmbH offers a variety of services, including delivery, same-day delivery, wheelchair-accessible car parks, and wheelchair-accessible entrances. They also accept debit and credit cards for payment. The company has received 188 reviews on Google My Business, with an average rating of 2.9/5.

Characteristics: Kia Europe GmbH is a reputable motor vehicle dealer and auto repair shop that offers a range of services to meet the needs of its customers. Their delivery and same-day delivery options make it convenient for customers to receive their vehicles or have them serviced without having to wait for an extended period. Additionally, their wheelchair-accessible facilities make it easy for people with disabilities to access their services.

Ubication: The company is located in Frankfurt am Main, which is a major financial and transportation hub in Germany. This makes it easy for customers from all over the country to access their services. Moreover, the company's central location in Frankfurt am Main means that it is easily accessible by public transportation, making it convenient for customers to visit the dealership or repair shop.

Recommended Information: If you are considering purchasing a vehicle from Kia Europe GmbH or having your vehicle serviced by them, there are some important pieces of information that you should consider. First, you should research the different models of vehicles that the dealership offers and compare their features and prices. This will help you determine which vehicle is the best fit for your needs and budget. Additionally, you should check the company's availability for same-day delivery and wheelchair-accessibility options.

Recommendation:

Reviews of Kia Europe GmbH

Williams Family

1/5

I am the owner of a Kia Sportage Hybrid 2022 model. I have had the Engine Management System warning light come on at least 5 times in the last six months and my car has had to be returned to the workshop, where they keep it for minimum 3 days and in one case 16 days. They told me that they installed a part, but three weeks later, the light is back on. As I write, the car is yet again being “ diagnosed” . It has cost me a great deal of money in car hire charges, to say nothing of the stress and angst at having to deal with this. I have written to customer services in Portugal - no response. Emailed customer services Kia Europe - no response. They advertise that they value their customers - maybe when you are spending your money to purchase the car, but not when something goes wrong. Unacceptable from a worldwide franchise like Kia!

J B

1/5

Absolute Garbage. DO NOT BUY A KIA. I was not able to schedule a service appointment, due to "lack of work force" anywhere in Brandenburg and Berlin. So in my desperation I contacted KIA Germany. The answer was, that they are aware of the problem, but have no solution at present. In other words, the warranty of my KIA will expire, because I can't get it serviced. Total Trash!

Greg Daly

1/5

I have been waiting 17 months for my car to get repaired properly. It’s a Kia soul EV 64 kWh 2021 model and has had a problem since 6 months from when it was acquired. Kia Iberia have left it basically parked in the garage and have withdrawn essential support such as an adequate substitute car. In any case I am relying on my own initiatives such as using friends’ cars or public transport now while they continue to order replacement parts which take an eternity to arrive. 1500 km in 17 months done, 5 visits to the dealership and average turnaround time 3 months. The marketing of 10 commitments has seriously failed here and the guarantee of 7 years really is. It being honoured. Sorry Kia! What has gone wrong? Why are you no longer responding? Where is the quality control you expect us to believe? This is a disaster buying your brand

Luis M. Gonzalez

4/5

Beautiful building inspired in Korean office style. Located in the center of the city it serves as KIA's European headquarters.

Dilshod Davronov

1/5

We ordered Kia Sportage PHEV and it was promised to be delivered in 5-6 months. Over 9 months passed, however there is no even expected delivery date. As a result, I am loosing 4500 euro BAFA premium. Zero communication and transparancy. Zero respect toward their customers. Stay away from KIA if you value your time, money and nerves!

Massimo Morello

1/5

Four emails sent in one month, but no sign of life from their side.
This is not being inefficient, it's willfully ignoring your customers. Congrats.

Miroslav Dishev

1/5

My car had a gearbox problem, they couldn’t repair the car and didn’t provide me another car, the funny story is that I have 3 Kia cars, now I will not buy Kia anymore and in the end KIA will loose not me, they don’t know how to do business well.

The 7 year guarantee is just a lie, they want to change oil at their shops to squeeze you for more money in period of 7 years, Kia are scammers.

Hrvoje

1/5

Kia is advertising features and equipment then selling the car which does not have it installed, upon asking why there is missing equipment they simply ignore the requests.