Koons Falls Church Ford - Falls Church, Virginia

Koons Falls Church Ford is a well-known and established dealership located at Address: 1051 E Broad St, Falls Church, VA 22044. They specialize in a wide range of automotive services, including being a Ford dealer, auto broker, auto repair shop, car dealer, car finance and loan company, car leasing service, truck dealer, used car dealer, and used truck dealer.

This company has an impressive 5138 reviews on Google My Business, with an average opinion of 4.4/5, which speaks volumes about their commitment to providing excellent customer service. They offer various convenient services, such as delivery, in-store shopping, onsite services, wheelchair-accessible entrances, parking lots, restrooms, and seating. They also provide car rental, car wash, oil change, repair services, and accept checks, credit cards, and debit cards for payment.

Moreover, Koons Falls Church Ford offers on-site parking for their customers, making it easy and convenient for them to visit the dealership. They also accept NFC mobile payments, providing a modern and contactless way to pay for their services.

Koons Falls Church Ford's specialties include selling and servicing Ford vehicles, but they also offer a wide range of other services. As an auto broker, they can help customers find and purchase their dream car, even if it's not available on their lot. As an auto repair shop, they have a team of experienced technicians who can handle any repair or maintenance needs. And as a car finance and loan company, they can help customers secure a loan or financing for their next vehicle purchase.

If you're looking for a reliable and trustworthy car dealership in Falls Church, VA, Koons Falls Church Ford is an excellent choice. Their wide range of services, convenient location, and excellent customer reviews make them an ideal option for anyone looking for a new or used car or truck.

Reviews of Koons Falls Church Ford

Ana Luta

5/5

Joshua was absolutely amazing in assisting my new car purchase. From start to finish everything was as easy as it could be. I got a great price on a great car and couldn’t recommend going to him more for your next car. I have shopped at a lot of dealerships recently and can confidently say this is one of the best, it is run with integrity in both the sales floor and the finance department. You are in good hands with Joshua and Koons Ford Falls Church!!!!

Wendy Trogolo

5/5

Ryan was the best! He answered all my questions and did everything he could do, in his power, to make our experience a quick and efficient purchase. Koons VA Falls Church is recommended in the best pricing and customer service. We still have a few things to complete in our purchase process, but I am completely happy with my new Bronco and the service I received! Kudos to Ryan and the Koons Ford staff!

Square Electrical

5/5

At Square Electrical, we want to extend our gratitude to the sales personnel, Mrs. Sabri, Sam, and Elizabeth from the Finance department, for their exceptional assistance during our vehicle purchasing process. From the moment we walked in, they were welcoming, knowledgeable, and attentive to our needs. They guided us through every step, ensuring we understood all our options without feeling rushed. Their professionalism and dedication made the experience enjoyable and stress-free. We highly recommend Koons Ford of Falls Church to anyone in the market for a vehicle!

Shaheed Vazquez

5/5

I have been to many dealerships over the years and I have never had a more enjoyable experience than going to Koons Ford. I live in NYC and stopped by just to see what was available in the used car market while visiting family. Chris F. put me in a brand new Mustang Mach E for less than what I was currently paying on my car. Communication was great, no bait and switch, no 'Let me talk to my manager', no hidden or extra fees for nonsense. The price he gave me, was the price I paid. Financing was easy, no 'well for an extra couple of dollars, you can add, blah, blah, blah'. Sign and drive away. And Chris has been in constant contact even though I'm back in New York, no dealership has ever called me after they made a sale, it felt really nice. I will definitely recommend them and be back when I need another vehicle.

Autumn Fontaine

5/5

I would give 10 stars if I could. I drove 2.5 hours to get my vehicle. It was everything I wanted in a car and more. The price was right, all of the upgraded features were exactly what I wanted and I had been looking for a solid year for the perfect fit. William Chicas was absolutely wonderful! He was extremely knowledgeable about the car I purchased and gave excellent customer service. I have had to text him a few times to ask about certain things on the car and he has been quick responding and super helpful. Eddie the sales manager gave me all the info I needed to move forward with the transaction and the finance manager we worked with was a dream to work with. She was able to find us a lower interest rate than what we had going in and explained everything to us including the extra warranty coverage. Every single person start to finish was professional, kind and extremely courteous. The dealership was beautiful and well kept. Their Housekeeping team certainly has been keeping it up. I saw multiple sweet ladies cleaning around and stocking items. It truly was a great experience. Thank you all for such a smooth transaction! I would certainly recommend Koons at Falls Church.

Tim Hunt

5/5

Chris was great from start to finish answering all my questions and not pushing the sale. He was super patient as we walked through all the cool features and got me set up to drive off the lot a very happy customer!

John Burnham

5/5

Karen was great to work with and very responsive to our questions and requests! Would definitely work with her again - a true professional! And Shant was superb as we closed everything out! This is vehicle purchase number four from Koons over the past 12 years , and we be back for number five when the time comes!

Gabrielle Valdez

5/5

Went in to look at different options of Mustangs and left with what we wanted. From the moment we got onto the lot to the end of the purchase, there was someone to assist us. We had a lease that was coming to an end and the dealership bought out the lease early and gave us a good amount for our vehicle. The whole experience from start to end was smooth and our sales person, William didn’t try to push anything on us that we didn’t want. He was very helpful and attentive with any questions/ concerns we had. Would definitely buy from them again when the time comes.