Lexus Hedge End - Southampton

Address: Snows House, Botley Rd, Hedge End, Southampton SO30 2RA.
Phone: 01489795500.
Website: lexus.co.uk
Specialties: Lexus dealer, Car dealer, Chauffeur service, Used car dealer.
Other points of interest: Delivery, On-site services, Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible seating, Wheelchair-accessible toilet, Oil change, Repair services, LGBTQ+ friendly, Transgender safe space, Credit cards, Debit cards, NFC mobile payments, Credit cards, Free of charge street parking, Free parking lot.
Opinions: This company has 1115 reviews on Google My Business.
Average opinion: 4.9/5.

📌 Location of Lexus Hedge End

☎️01489795500

⏰ Open Hours of Lexus Hedge End

Monday: 8:30 am–6 pm
Tuesday: 8:30 am–6 pm
Wednesday: 8:30 am–6 pm
Thursday: 8:30 am–6 pm
Friday: 8:30 am–6 pm
Saturday: 8:30 am–5 pm
Sunday: 10 am–4 pm

Lexus Hedge End

Lexus Hedge End, located at Snows House, Botley Rd, Hedge End, Southampton SO30 2RA, is a reputable dealership specializing in Lexus vehicles. With a phone number of 01489795500, customers can easily reach out for inquiries and assistance. Their website, lexus.co.uk, provides comprehensive information about their services and offerings.

Specialties and Services

Lexus dealer
Car dealer
Chauffeur service
Used car dealer

Other Points of Interest

Delivery
On-site services
Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible seating
Wheelchair-accessible toilet
Oil change
Repair services
LGBTQ+ friendly
Transgender safe space
Credit cards
Debit cards
NFC mobile payments
Free of charge street parking
Free parking lot

Customer Opinions

This company has garnered a strong reputation, with 1115 reviews on Google My Business, and an impressive average rating of 4.9/5. Customers consistently praise the dealership for its exceptional customer service, thorough attention to detail, and commitment to resolving any issues promptly. For instance, one customer expressed their gratitude towards Julie Adams, a representative who went above and beyond to resolve a situation involving vehicle tampering and an upcoming MOT. The customer was not charged for the repairs and expressed their appreciation for the outstanding service.

👍 Reviews of Lexus Hedge End

Christopher S.

5/5

Thieves tried to steal my car a couple of nights ago. They pulled back the bumper and tried to start my car through the computer system. They failed and left my car in a mess with headlights not working.
Second to this my MOT was on the next day !! I called Lexus and spoke to Julie Adams and explained the situation.
Julie could tell I was upset and the same day had me in to Lexus Hedge End and fixed bumper and light !

I was not charged and I’m so grateful!

Amazing customer service and thank you Julie so much!

Very happy customer 🤍

Saulson

5/5

Bought a Lexus UX after couple phone calls after test driving a similar model closer to home. Got a deal sorted smoothly (always be the case when buying a car). The true quality of a garage is shown with the customer service after the sale when issues arise with a car.

Lexus warranty basically assures i’m covered for the foreseeable. So hopefully no issues that cant be fixed at no cost to myself.

Best car I’ve ever drove and will be keeping until it dies 👌🏻

Salih K.

5/5

I had a problem in the boot service team James immediately called me to help and sorted out the problem , I have been greeted inside friendly and professionally. Every time I called for parts or service always got answered professionally. After being with other manufacturers these guys are excellent. This is what you want not only a reliable lovely car and also a professional, prompt service by Lexus Hedge End. Thank you.

Maria V.

5/5

Oliver Thorby fantastic salesperson extremely helpful and friendly and took us through every step with ease . Went out on test drive and he explained everything with care and time . A great overall experience

David E.

5/5

My experience at Lexus Hedge End was absolutely brilliant. Having purchased many cars from various dealers over the country, the service my wife and I received from James and Stephen was great from start to finish.

The car looked stunning when we arrived and had been clearly well detailed ahead of our arrival. We were given all the time we needed to view and check the car over which was greatly appreciated as it was a big decision for us.

I now happily own one of my dream cars thanks to Stephen, James and the wider Lexus Hedge End team. We have already had a few trips to Caffeine and Machine to share the car and the 2UR engineering masterpiece!

I hope to keep this car for a very long time now! I hope you enjoy the photos.

Thank you all!

Clive L.

5/5

Just bought two cars from Lexus Hedge End, an LBX for my wife and a NX for me. Both cars are excellent and the service received from start to finish of the process has been great and it's been very easy, especially the help, support provide by Olly and James. It was a pleasure to deal with them and I would recommend Lexus cars and particularly this dealership to anyone.

gareth A.

5/5

Good customer service at Lexus Hedge End purchasing my NX. Everyone I met was friendly. Dominic and James were very helpful and knowledgable, taking time to fully explain all aspects of the vehicle. Pricing and negotiation was fair with all costs fully explained. Communication has been good. I would recommend this dealership. Thanks

Sofia K.

5/5

We picked up our new RZ 450e today and couldn’t be happier! A huge thank you to Andy for guiding us through the entire process and ensuring all the documentation was smoothly handled. A special shoutout to James for a flawless handover, providing a clear and detailed explanation of all the car’s features. Exceptional service from start to finish!