Neutral Energy Solutions - Solar PV and Heat Pumps Install Devon, Somerset & Cornwall - Exeter

Antonella Stagno

We had neutral to install a solar PV system with battery, and then a heat pump. I found them excellent with communication: they would reply to emails within the same day. Both installs were dealt with very professionally, and the team explained us everything we needed to know.

Gary Bilotta

Neutral Energy Solutions installed my air source heat pump (LG Therma V) system in March 2023. They were fantastic from quotation visit to completion. They were incredibly knowledgeable, efficient, adaptable and approachable. Highly recommended!

Martin Dennis

What a wonderful experience. From Charlotte's first visit to Ryan, Kris and Ross making sure we were happy and talking us through everything before they left. Unbelievably friendly, knowledgeable, and helpful. They arrived exactly when they said they would, carried out each day the work they said they would, and left everything clean and tidy. We went for the full works (heat pump, solar panels, smart inverter and battery) and we're very pleased we did (while it's not yet the depths of winter, our electricity consumption has gone down in spite of us now using electricity for heating and hot water rather than gas). Ryan also carefully removed our gas boiler so that we could pass it on to a family member. When we asked Ross whether we should have had a bigger or second battery he simply replied 'We don't like to oversell. See how you go over the winter and we can always talk again.' Exactly the opposite of a hard sale!

Completely recommended. 11/10!

Ian McCabe

Very happy with the installation, service and speed of delivery and installation. Neutral Energy Solutions met my needs and were very flexible, allowing me to make alterations to the quote and order as it progressed. Charlotte was super helpful throughout the process and I would certainly return if I felt the need to add to the system. The Givenergy Hybrid Inverter + Battery really complement the solar panels, enabling me to shift all my household usage off peak with very low bills. So far my overall grid usage has dropped from 10kWh per day to 1 or 2 and those are being charged for at an off peak rate. The system is ideal for EV owner to charge at off peak rates.

Dougal Scott

These guys were absolutely excellent. Charlotte in the office responded to all my emails on the same day. The installation team were really professional. Ours was a tricky install because we have an existing solar system and a number of other complications, and Ross the lead engineer came out to our house on multiple occasions to tweak the settings and was always really helpful. There are a lot of dodgy solar companies out there - this is definitely one of the good ones!

Alex Bosley

Solar Panel and Battery Installation
Neutral energy solutions provided an excellent and professional service.
Initially my enquiry was answered promptly and efficiently and a quotation was provided that met all of my needs. The total price was competitive and lead time for delivery of works good.
Communication from the company worked really well keeping me updated with progress of the project.
On site work was really professional with the team keeping the work area tidy and they were polite and courteous at all times.
Commissioning and handover was equally efficient and informative.
One of my panels unfortunately did not work initially but the team kept me up to date with solving the issue and persevered until it was all working.
I would highly recommend Neutral Energy Solutions to provide solar panel installation or other neutral energy products.

Garnet Mackinder

I've had a great experience using Neutral Energy Solutions to install solar PV and battery storage. I got many quotes and NES was the most competitive with a good turnaround time. All staff I dealt with were friendly and provided good customer service. Really happy with the result and looking forward to next summer when we have some sun!!

Darren Francis

Charlotte and her team offered a competitive price for a 3kw system plus 7kwh battery storage. The installation process was good and to the schedule provided. After an initial problem which they sorted promptly, the new system has been incorporated with an existing array without affecting the FIT and Immersat system. It works even better than anticipated by collecting any excess power from the old inverter and charging it into the batteries. Our electricity usage has reduced by a further 75% despite already having a 3kw system.