Printech Alcester - Alcester

Introduction to Printech Alcester

For individuals and businesses in Alcester and the surrounding areas seeking comprehensive computer repair and technology solutions, Printech Alcester stands as a reliable and highly-regarded establishment. Located at 35 High St, Alcester B49 5AF, United Kingdom, Printech Alcester offers a wide spectrum of services, catering to both personal and professional technological needs. The company’s dedication to customer satisfaction, coupled with its experienced team and extensive service offerings, has solidified its position as a leading provider in the region. Reaching Printech Alcester is straightforward via telephone at 7376054093. While a website is currently unavailable, prospective clients can readily access information and schedule appointments through their on-site services.

Services Offered by Printech Alcester

Printech Alcester boasts a diverse portfolio of services designed to address a wide range of technological challenges. The core of their expertise lies in computer repair, encompassing hardware and software diagnostics, troubleshooting, and efficient repairs. Beyond simple repairs, they provide a dedicated computer club, fostering a community for users to learn and share knowledge. Furthermore, their computer consultant services offer expert advice and guidance on technological choices and solutions. The company also specializes in comprehensive computer service, managing everything from routine maintenance to complex system upgrades. Recognizing the importance of software, Printech Alcester operates a computer software store, providing access to a variety of applications and operating systems. Clients also benefit from their computer store, offering a selection of hardware components and peripherals. Notably, Printech Alcester extends its services to mobile technology, providing expert mobile phone repair and phone repair service, ensuring individuals can maintain their communication devices. Finally, they offer television repair service, catering to the growing demand for home entertainment solutions.

Location and Accessibility

Printech Alcester’s physical location at 35 High St, Alcester B49 5AF, is strategically chosen to serve the local community effectively. The shop is easily accessible, and the area offers convenient parking. Crucially, the facility is equipped with a wheelchair-accessible car park, demonstrating a commitment to inclusivity and ensuring access for all patrons. Inside the premises, clients can enjoy the convenience of on-site services, allowing for immediate assistance and efficient service delivery. Appointments can also be scheduled online, streamlining the process for busy individuals. Payment options are flexible, accepting credit cards, debit cards, and NFC mobile payments, catering to diverse customer preferences.

Customer Feedback and Reputation

Printech Alcester consistently receives positive feedback from its clientele. The company’s average opinion is a remarkable 4.9 out of 5 stars, reflecting a high level of customer satisfaction. This positive reputation is built upon a foundation of knowledgeable staff, efficient service, and competitive pricing. Clients frequently commend the staff’s expertise, highlighting their ability to diagnose and resolve complex technical issues. One customer, for example, described the staff as “very knowledgeable” and praised the “really great pricing.” Another customer reported a swift and effective screen replacement after a mishap, emphasizing the “quick and efficient” service. The company’s dedication to perseverance, even when sourcing the correct replacement screen from multiple suppliers, is also frequently noted. Overall, the feedback suggests a commitment to providing not only competent repairs but also a positive and reassuring customer experience. The ability to navigate through various screen options and still deliver a solution within a reasonable timeframe underscores their dedication to client needs.

Key Features and Amenities

• Comprehensive Computer Services: Covering repair, consultation, software, and hardware.
• Mobile Device Repair: Offering expert solutions for phones and tablets.
• Television Repair: Providing support for home entertainment systems.
• Accessibility: Wheelchair-accessible car park and convenient online appointments.
• Payment Options: Accepting credit cards, debit cards, and NFC mobile payments.

Printech Alcester represents a valuable resource for anyone in Alcester requiring reliable technological support. Its blend of expertise, convenience, and customer-focused approach makes it a trusted partner for both individuals and businesses alike. The commitment to accessibility and diverse payment methods further enhances its appeal.

👍 Reviews of Printech Alcester

Richard P.

5/5

Very knowledgeable staff and really great pricing. My laptop screen broke and Printech had it repaired and back to me really quickly. Excellent service. Thanks guys

s L.

5/5

Helpful staff, replaced my laptop screen after a mishap, quick and efficient. Was tricky getting the right screen from several alternatives but they persevered and still only a couple of days wait including correct screen arriving & fitting. Definitely recommend.

Darren B.

5/5

Fantastic service which did not break the bank!

Tom from Printech Alcester was a lifesaver, my laptop was beginning to shut down key processes including antivirus protection and I feared I’d been hacked. Within 20 minutes Tom was able to clean my disk of unnecessary files, update my antivirus protection, change my startup programs and give me back that critical sense of security we all need using modern IT equipment. I entered the store highly anxious and left feeling normal again! Big thank you to Tom and the Printech Alcester team for returning my peace of mind. I was nicely surprised not to face a significant bill at the end, as is so often the case when you are in urgent need of assistance. Will definitely be coming back.

milly W.

5/5

Absolutely fantastic. Turn around of the laptop was so so unbelievably fast. I wasn’t sure what the problem was- but now if i had any more issues i would go straight back to Tom, as he has done a perfect job

jo P.

5/5

I left a message for Tom and he responded very quickly. Told him the problem and he quickly diagnosed it over the phone. He advised it was a good computer and would be better to fix rather than buy a new one. It was collected next day, and I got a call to say it was as he thought and gave me a price. It was then quickly repaired and delivered back to me. Great service and price. Would happily use again if needed and highly recommend

Sue W.

5/5

Excellent service. Tom was friendly and helpful, put a new battery in my old laptop, which is now as good as new, and also set up my new laptop. Reasonably priced, kept me across everything and collected and delivered at my convenience. Highly recommended!

Mary P.

5/5

We would like to thank Tom & Luke for the exceptional customer service & technological magic they carried out on our laptop. Struck with panic when it was clearly in need of medical attention they brought it back to life. From it being collected from our home to Tom calling me with diagnosis & telling us it was ready to collect. We chose to collect as I wanted to have a run through in person.
They have the patience of saint as I’m the first to say technology is not my forte.
We will definitely be using their expertise again & recommend them to friends & family.
Being a family business who clearly value their customers. Really can’t recommend them highly enough.Thank you both so much MP & Tim

martin O.

5/5

My device was collected, repaired and delivered within a week by Charlotte, who was polite, cheerful and friendly. Tom took me through every step of the process and explained, without any hard sell what my options were in a professional and informative way. Delighted with the service and would definitely recommend.