Resolve Home Energy Ltd - Cambridge

Nazia Ilyas

I honestly can’t stress how amazing Resolve Home Energy Ltd are! I needed my roof redoing and thought it would be the perfect opportunity to add solar panels and a battery. Atif was brilliant when he came to see me and explained everything thoroughly and I felt very assured that I was in good hands. Ian was also great with arranging the installation and with all the questions I had during the process. The whole experience was flawless. A well deserved 5 stars, I would highly recommend them!

Mary Strickland

I was really impressed with Resolve from the outset, with the initial visit, right through to installation. The price is very competitive, the products top spec and there is a lot of support throughout. Customer aftercare is also a top priority and I didn't have to worry about anything at any time. I have no worries as I know they are at the other end of the phone if I need anything.

Tom Macfarlane

Resolve were excellent from start to finish; I recommend them without reservation. Ours was a relatively complex domestic job, involving the removal of existing, redundant solar-thermal panels, reroofing and retiling where those panels had been, then setting up a sizeable (5KW+) PV system. Lots of moving parts and different expertises, in short, from scaffolders to electricians, plumbers, roofers etc. Everyone we dealt with was efficient and friendly; throughout the process, George -- our main contact at Resolve -- was patient and clear in his explanation and organisation. Aftercare is a notable strength of Resolve: they've been great at the small amount of trouble-shooting that's been needed as the system has bedded in, and I feel confident I can call on George at any point to pop round and help explain/solve any small issues. Five-star service from an outstanding small/independent company.

ANIL SHARMA

I have just had a solar panel system and a Zappi EV charger installed and the whole experience has been exceptional. Atif explains everything in lay mans terms so it is easy to understand and then whole process is flawless from the scaffolding, installation and aftercare. I compared their quotes with two other companies and they were very competitive as well. If you want a professional company to install your solar panel system then look no further these guys are phenomenal.

Christopher Butler

I was really impressed by the service and quality of install. We just bought a new build which came with solar panels and an inverter which had no way of telling us how much electricity we were generating or using. We reached out to George who recommended we install an inverter, new battery unit and an iBoost alongside an existing battery unit we had from our last house. We couldn't be happier. We now can see how much electricity we generate, how much we consume, how much we store and how much we feedback to the grid. George was really good at helping organise and accommodate our requests. We were really happy with the service.

Rob

I contacted several firms, local and national, for quotes. Resolve was very responsive during the back and forth of specifying what capacity we needed now, and in the future. I found everyone professional and helpful, and ultimately a firm I felt I could trust. Once agreed, installation was done with minimum disruption over one day. On the day, Resolve suggested adding more panels (from 12 to 16, fitted both east and west aspects) and I agreed it was a good idea, and that last minute change was handled efficiently. Everything is up and running, the GivEnergy app is really helpful and there's are GivEnergy Facebook groups if you want to join them. A first class local firm that I'll be recommending to friends and neighbours.

stephen lamb

Resolve Home Energy came to my home, explained all my options in language I understood, gave me a fixed price quote on the same day and at no point made me feel under pressure to commit or sign to their service. After looking into other solar and battery suppliers I chose Resolve Home Energy through a recommendation from a friend and that their price was very competitive.

The work was completed at my convenience in really good time, there were no hidden extras, the work carried out is of a very high standard and really importantly for me, Resolve Home Energy always picked up their phone (land line and mobile) and dealt with any questions or concerns.

I have not had to do anything other than pay, Resolve Home Energy have chased and supplied all the paper work and provided all the certification needed, dealt with any issues I have raised post installation and revisited me today with a comprehensive home pack containing everything you need to know about their installation, warranties, certification, diagrams and explanations etc.

Home Resolve Energy's panels and batteries are guaranteed for 12 years, they guarantee their workmanship around the installation for 2 years (which is a better warranty than what comes with the house!) and apart from the scaffolding, employ all their trades people directly keeping everything in house and not subject to the problems caused by subcontractors. I am confident that they will continue to monitor my system and provide a good after sale service for as long as I need. I also think their system performs better than what they advised me I should expect and already saving me money within a month.

Resolve Home Energy have been in business many years and after choosing them to install my panels and batteries I can see why. A good price, a system that can be added to and really good kit all installed hassle free. I do not think there are many companies out there that provide such a good service.

Alison BENSON

Great communication and service from initial contact to completion. Advice and information given and not a forced sales pitch. Quotes were comparable to others received and all tradesman were polite, pleasant and extremely efficient. Coordination of workers on site was exemplary. We encountered a couple of small issues afterwards which were dealt with immediately. Would definitely recommend.