Royal Taxis - High Wycombe

Introducing Royal Taxis: Your Reliable Transportation Partner in High Wycombe

Nestled in the heart of High Wycombe, Buckinghamshire, Royal Taxis offers a comprehensive range of transportation services that cater to diverse needs. Situated at 49a Desborough Park Rd, this esteemed company has been serving the local community and beyond with professionalism and dedication. Let's delve into the world of Royal Taxis, exploring their main services, location and access, featured characteristics, practical information, and customer testimonials.

Main Services

• Taxi Service: Royal Taxis' core service is a swift and reliable taxi service. Their fleet comprises modern, well-maintained vehicles, ensuring a comfortable journey for all passengers. Whether you need a ride to the airport, a local pickup, or a late-night transfer, their punctual drivers are at your service 24/7. They also provide wheelchair-accessible vehicles upon request.
• Coach and Minibus Hire: For larger groups, Royal Taxis offers coach and minibus hire services. These vehicles are ideal for school trips, corporate events, weddings, or any other occasion requiring group transportation. Their professional drivers ensure a safe and enjoyable experience for all passengers.
• Courier Service: Royal Taxis also provides a courier service for swift and secure deliveries. Their experienced drivers handle packages with care, ensuring they reach their destinations promptly and safely.
• Minibus Taxi Service: For those who need a larger vehicle but not as big as a coach, Royal Taxis offers a minibus taxi service. These vehicles can accommodate up to eight passengers, making them perfect for small to medium-sized groups.

Location and Access

Royal Taxis is conveniently located at 49a Desborough Park Rd, High Wycombe HP12 3BG, United Kingdom. This address places the company in the Desborough area, close to the M40 motorway, making it easily accessible from nearby towns and cities. The area is well-served by public transportation, with frequent bus services running nearby. Additionally, High Wycombe Train Station is just a short drive away.

For those driving, ample parking is available at the Royal Taxis premises, ensuring a hassle-free experience for customers. The location also benefits from being close to major roads, allowing for quick and efficient pickups and drop-offs.

Featured Characteristics

Royal Taxis stands out in the High Wycombe transportation scene due to several unique features:

• 24/7 Service: Royal Taxis operates round the clock, ensuring that customers always have a reliable transportation option, regardless of the time of day or night.
• Fleet Variety: Their fleet comprises various vehicle types, catering to diverse passenger needs and group sizes. This includes saloon cars, estates, MPVs, wheelchairs-accessible vehicles, minibuses, and coaches.
• Professional Drivers: All Royal Taxis drivers are fully licensed and DBS checked for your peace of mind. They undergo regular training to ensure their driving skills and customer service remain top-notch.
• Technology-Driven: Royal Taxis leverages technology to enhance the customer experience. They offer a mobile app for easy booking and tracking, along with a user-friendly online booking system. Their vehicles are also equipped with GPS tracking, ensuring accurate routing and real-time monitoring.

Practical Information

To make the most of Royal Taxis' services, consider the following practical information:

• Booking: You can book a taxi by calling 1494513513, using their mobile app, or visiting their website (royalcars.co.uk). For coach and minibus hire, it's recommended to call or email for a quote.
• Fares: Royal Taxis operates a transparent fare policy. You can get an estimate using their online fare calculator or by calling. They also offer fixed prices for airport transfers.
• Discounts: They provide discounts for students, NHS staff, and senior citizens. Additionally, they offer corporate accounts for businesses requiring regular transportation services.

Customer Opinions and Average Rating

With 48 reviews on Google My Business, Royal Taxis maintains an average opinion score of 3.4/5. Positive aspects mentioned in reviews include:

• Punctuality: Many customers praise Royal Taxis for their punctual drivers and reliable service, ensuring they arrive at their destinations on time.
• Professionalism: Several customers commend the drivers' politeness, helpfulness, and cleanliness of the vehicles.
• Value for Money: Some customers appreciate the competitive pricing and the overall value they receive for their money.
• 24/7 Service: A few customers highlight the convenience of Royal Taxis' round-the-clock service, especially for late-night pickups or early morning journeys.

While the overall rating is positive, some reviews suggest areas for improvement, such as communication during delays and vehicle cleanliness. Royal Taxis actively responds to these reviews, demonstrating their commitment to addressing customer concerns and continuously improving their services.

In conclusion, Royal Taxis is more than just a local taxi company; it's a comprehensive transportation solution serving High Wycombe and its surroundings. With a diverse fleet, professional drivers, and a commitment to customer service, Royal Taxis strives to be your reliable partner for all your transportation needs.

👍 Reviews of Royal Taxis

Haleema

1/5

Please don’t use this company they are very unprofessional and have no respect for customers and very rude to the customers too

I called them in the morning and asked for a taxi at 8:00am they said can’t do 8 it can be 8:15 I said please do it for 8:10 he said okay and i had 8:10 in my mind and was getting ready there was no any communication after that and taxi was there 7 minutes early i took about 14 minutes extra and i was expecting they will charge me extra a bit for waiting time but they charged me double and being very rude to me

please never use this company as they don’t have respect for others i am very disappointed

Sahrujah

1/5

Absolutely rubbish service! STAY AWAY!!! Booked a taxi for Saturday on the Wednesday before. Called on Friday to confirm the price and timing. On the day they call me up 3 hours prior to pick up saying they have increased the price. When I told them I had called and confirmed they had said a “trainee” had taken my booking and is no longer working for them. The guy on the phone was extremely rude and demanding.They had cancelled my booking and I had to call up another taxi company. Will not be using them again! I do not recommend this taxi company to anyone.

If I could give 0 stars I would but unfortunately I cannot post a review without giving a rating of 1 star!

Lauren P.

1/5

A truly awful service, stick to Uber! I usually book a Uber but wanted to try Royal as I needed a taxi that would arrive on time. I allowed for plenty of time for my trip but the taxi arrived 5 minutes late meaning I missed my train by a minute (usually a 7 mins journey but I allowed 15 mins). The driver did not apologise, which made matters worse. When I arrived at my destination, I asked to pay with card but as I hadn’t requested this when I booked the taxi, I had to make a bank transfer. When in a rush, this is far from ideal!

Anna S.

1/5

Booked taxis for 24th and 25th Jan and paid in advance via the payment link. Both cars got cancelled the night before and I am still waiting for my refund - 3rd week and still nothing. Keep ringing and not getting anywhere.

Nessie T.

1/5

DON’T USE THIS FIRM
My husband has terminal cancer and Royal Carz were my go to at short notice when, on occasion, I was called to the various hospitals he was an inpatient of. Just before Christmas, I called Royal Carz as I was carrying heavy shopping and had to get back to my husband. When the driver arrived I asked him if he had a card reader as I had no cash on me, he said no but he could stop at a cash machine located at Tesco metro
(FYI - a very small branch) at the end of my road. I tipped him, generously, at the end of the journey and never thought any more of it again until some weeks later I called Royal carz again, the “man” at the end of the phone said to me “are you the one who made my driver go to a shopping centre and wait while you got cash out?”, taken aback by the verbal attack I said yes (though it was not how it was), he then went on lecturing me on carrying cash. It is safe to say I will never use them again. If it wasn’t for the fact I was needing the taxi urgently I would have told him to stick it. Suffice to say, they have lost my business to Uber. I think it should be mandatory for taxis to carry card reading machine this day and age.

ashley N.

1/5

Worst taxi company I have ever experienced, 1 hour late to collect myself and my daughter from the station. After 9 phone calls, the driver telling me 3 different car parks he was in, he finally arrived and tried to say he was there all along before being caught out on his lies. He then drove like an absolute idiot at 95mph making my daughter very nervous. Needless to say I made other arrangements when travelling home. Absolute joke they were

Iain B.

5/5

Don't usually bother posting reviews but just wanted to say that the negative reviews don't reflect my experience at all. I have used Royal cars to get to and from Heathrow for a number of years now. Service is always good and reliable - never missed a flight or been stranded at the airport! Price is fair. All good.

C T.

1/5

The reason for posting my review was to share my experience with you all about this company who, has not only made me late for meetings but also work on numerous occasions. What makes things worse was when booking 24hrs prior even explaining that I have train to catch the have stil been late arriving 15-20 past the booked time. Then when challenged about the incompetence there's a big debate between driver and controller to take responsibility for this poor service. Clearly NOT acceptable.

My advice would be to avoid these unprofessional time wasters and use a more reliable taxi firm.

Wouldn't let me post without marking 1 star that they do NOT deserve.

Very Poor service.