Screwfix Orpington - Orpington

Screwfix Orpington

Screwfix Orpington, located at Unit 2, Screwfix Orpington, Cray Centre, Cray Ave., Orpington BR5 3ST, United Kingdom, is a premier destination for all your home improvement and DIY needs. The store is easily accessible by phone at 3330112112, and their website can be found at screwfix.com.

Specialties and Services

Specializing in a wide range of services, Screwfix Orpington offers hardware store, bathroom supply store, building materials store, do-it-yourself shop, electrical supply store, home improvement store, plumbing supply store, and tool store services. Other points of interest include delivery, in-store pickup, in-store shopping, onsite services, same-day delivery, wheelchair accessible entrance, wheelchair accessible parking lot, quick visit, batteries, credit cards, debit cards, NFC mobile payments, and credit cards.

Customer Opinions and Reviews

This company has garnered a significant number of reviews on Google My Business, with an impressive average opinion rating of 4.5/5. One particularly glowing review highlights the exceptional customer service provided by staff member John, who went above and beyond to help a customer locate a product not in stock at the store. Another satisfied customer praises the store's efficient same-day delivery and friendly staff.

Free parking is available, and the store offers both online and in-person shopping experiences. The staff is known for their friendliness, efficiency, and ability to quickly locate and retrieve ordered items from the warehouse.

"One of the best Customer Services I have had so far this year," remarks a delighted customer, commending the young man pictured on the store's website for his exceptional service. These reviews and ratings demonstrate the high level of satisfaction among Screwfix Orpington's clientele.

Recommendation

If you're looking for a comprehensive home improvement and DIY store with exceptional service, Screwfix Orpington is an excellent choice. With their wide range of products, convenient location, and commitment to customer satisfaction, you're sure to find everything you need to complete your projects successfully. Visit their website or contact them by phone to learn more about their services and take advantage of their knowledgeable and friendly staff.

👍 Reviews of Screwfix Orpington

samantha L.

5/5

EVERYONE NEEDS A JOHN!! Visited this branch yesterday looking for a product you don’t unfortunately hold in stock. John was working on the front desk and went above and beyond to help me locate somewhere nearby that had some. He is a credit to you!! This is what customer service should look like 👍

Swara A.

5/5

One of the best Customer Services I had so far this year from this young man on the photo.thanks

William Z.

5/5

Free parking. Friendly service. You can order online or from counter. Staff picks up your ordered item from warehouse and then gives it to you. It won’t take long time.

Jillian S.

5/5

I came in looking for (a lot of) help replacing a toilet seat and was helped by both Lauren and Julie who were wonderful. Extremely helpful, friendly, knowledgeable and patient. They could not have made it a more positive experience, especially as a woman in a typically male dominated space. 10/10

Elmsy

5/5

Open on a Sunday. Vast stock. Cheap as chips. Friendly. What more do you want?

Andrew H.

1/5

Used the new Screwfix Sprint service yesterday and was delivered to me directly and driver called me. However today the driver dropped to another location and spoke to customer service to locate which they were unable to. After 4 hours of waiting and ready to leave the job, I get a call to say the can re-deliver but only 1 item now in stock. When re-delivered the driver called and gave to me and asked if I got the earlier delivery okay, when I said no, he had given to Lloyds Bank reception desk 5 shops away. By this time it was 5:05pm and the bank was closed. I now have to return to job 30 miles away another day to install 2 light bulbs. Poor service and a wasted journey.

AdamsElec

5/5

Screwfix always has what I need and pretty decent prices. Great presence of stores too, I’m unusually more than a 10 minute drive from one.
Their returns policy is favourable, puts one at ease when making an acquisition.

Sam C.

5/5

Lots of choice online or catalogue, similar to argos, items are collected from back of store. East to get to parking and bus. Queues moved fast. Click and collect items ready. Returns no problem.