Screwfix Slough - Slough

Azam A.

Once again Amy at slough branch to the rescue!!! Received damaged boiler flue customer was very unhappy. Amy dealt with it professionally and promptly. Managed to get it sorted the next day. Great work keep it up!!!!

Kishan M.

I can’t thank Amy at the Screwfix Slough branch enough! I was struggling to find a specific electrical product across multiple retailers, but Amy went above and beyond to help. Not only did she think outside the box to find the perfect solution, but she also checked local stock for me—all this at 6:40 pm! Her dedication and problem-solving skills are truly exceptional. Brilliant customer service—thank you, Amy! She truly is an asset to screwfix!!!!

Stefan M.

I attended Slough Screwfix on 13/12/24, order number A20098113756.

I had the pleasure of being served by a member of staff named Carlos. He was honestly the best staff member I have been assisted by in all my visits to your stores as an Electrix customer. Carlos was friendly, extremely patient and extremely helpful and I could see he does his utmost to ensure customer satisfaction. The staff in general are very friendly and professional at this store.

Junaid-67

I was served by Natasha she had great customer service skills. Absolutely pleased the way she dealt with my issue I was facing with one of the products. She had promised she will get the manager to process the refund and it got done the same day.

Mahdi T.

It take long time to serve us and the guys where standing do nothing

Tayyab R.

They have a, separate counter for items ordered online. When you go there awaiting to be served, no one acknowledges your presence and you are stood there looking like a mug!!

Not very customer friendly and the few times I was there I could hear staff laughing and joking rather than servicing customers, or at the very least acknowledging your presence and that someone will be with you shortly.

Otherwise service is good (once seen to) and transaction is smooth.

Brendon V.

Was ignored by at least 3x staff members while waiting in line. Instead they thought it was more important to return items to the shelfs on the store floor then serve the next customer. I walked out without speaking to anyone and went to CEF.....

Azi

Quality tools and customer service is on point, i would like to recommend the employee waqas for any tools enquiries, always been supportive to me, whenever am confused about a specific item to buy, he never hesitates to advise me correctly and try to help me to find the right choice, really happy with the supportive customer service at this branch