Smart Home Charge - Peterborough

Address: Business Park, Unit 36 Thorpe Wood, Peterborough PE3 6SR, United Kingdom.
Phone: 3333449234.
Website: smarthomecharge.co.uk
Specialties: Electrician, E-commerce service, Electrical installation service.
Other points of interest: On-site services, Appointment required.
Opinions: This company has 339 reviews on Google My Business.
Average opinion: 4.7/5.

📌 Location of Smart Home Charge

Smart Home Charge Business Park, Unit 36 Thorpe Wood, Peterborough PE3 6SR, United Kingdom

☎️3333449234

⏰ Open Hours of Smart Home Charge

Monday: 9 am–5 pm
Tuesday: 9 am–5 pm
Wednesday: 9 am–5 pm
Thursday: 9 am–5 pm
Friday: 9 am–5 pm
Saturday: Closed
Sunday: Closed

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Smart Home Charge: Your Trusted Electrician and E-commerce Service Provider

Located at Business Park, Unit 36 Thorpe Wood, Peterborough PE3 6SR, United Kingdom, Smart Home Charge is a reputable company known for their exceptional electrician and e-commerce services. They have been serving clients with reliability and efficiency, making them a top choice for those in need of electrical installation services or looking to purchase electric-related products online. With a phone number of 3333449234 and a website at smarthomecharge.co.uk, they are easily accessible to clients seeking their services.

Specialties and Services

Electrician Services: Smart Home Charge offers comprehensive electrician services, including installation, repair, and maintenance of electrical systems in residential and commercial properties.
E-commerce Service: The company also operates an online store where customers can purchase a wide range of electric products, ensuring convenience and ease of access.
Electrical Installation Service: With a team of skilled electricians, they provide professional electrical installation services for various applications.

Other Points of Interest

On-site Services: Smart Home Charge provides on-site services, ensuring that clients receive personalized and efficient support.
Appointment Required: It is recommended to schedule an appointment in advance to ensure that a technician is available to assist with your needs.

Client Reviews and Testimonials

With a strong presence on Google My Business, Smart Home Charge has received 339 reviews, averaging a impressive 4.7 out of 5 stars. Clients often praise the company for their smooth booking and installation process, as well as the professionalism and expertise of their technicians. One satisfied customer mentioned, the whole booking and installation process was smooth and clear, they would advise you clearly the next step and what would be expected via message. It took nearly 5hrs for the technician to instal my Tesla gen 3 wall connector, he did a very good job, sorry that it made him late which took 3hrs back to London. Highly recommend

Smart Home Charge's commitment to customer satisfaction, combined with their expertise in electrician services and e-commerce offerings, makes them a reliable and trustworthy choice for those in need of electrical installation and product purchasing services.

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"keywords": "Smart Home Charge, Electrician, E-commerce, Electrical Installation, Peterborough",
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👍 Reviews of Smart Home Charge

LY F.

5/5

the whole booking and installation process was smooth and clear, they would advise you clearly the next step and what would be expected via message. It took nearly 5hrs for the technician to instal my Tesla gen 3 wall connector, he did a very good job, sorry that it made him late which took 3hrs back to London. Highly recommend!

Chris H.

5/5

Super simple process to get my charger setup - effortless to get booked in, device shipped quickly. The installer was friendly, fast, and did a sterling job putting everything in place and providing suitable explanations throughout - I have no hesitation in recommending these guys!

D M. (.

5/5

Perfect from start to finish
Perfect from start to finish. Once I had done the self survey using the easy guide on the website everything was taken care of. Superb install and I would highly recommend

Rob J.

5/5

Perfect from start to finish.
Easy to order and kept up to date for every step. Great installation and really pleased with the whole job.
Thanks
Rob

Robert D.

5/5

Engineer was great, swift and knowledgeable. Helped me set up the app and fully explained everything. More than happy to recommend.

Pedro F.

1/5

They sub-contract eletricians. The one they did, besides doing a super bad install at first, they also drilled trough my soil pipe. Mind you, this was 6 months ago. It took them over 3 months to come and repair the soil pipe (and its still leaking). The wall is still not plastered or fixed. Smart home charge seems to not care at all, not answering to emails. Making me deal with the eletricians they sub-contracted, when I paid Smart Home Charge, not the eletrician. Here I am, 6 months after, with still a destroyed wall, and the eletricians are telling me they are waiting on insurance. Smart home charge doesn't even answer my emails anymore.

Pay a bit extra and go with a proper company.

Jonathan G.

5/5

Excellent experience from first contact to installation.
Staff are friendly, helpful and always willing to help.
Highly recommended

James

1/5

I wouldn’t recommend these at all.

Some of the issues seem to be common with all installation companies. You go through the process of giving them all the information, you are forced to pay up front, and only then do you get told the installation date.

In this case, the installation date was almost a month away.

Octopus ended up being cheaper and could be installed within 2 weeks.

When I tried to cancel with Smarthomecharge, they stung me with £55 cancellation fee and tried to charge me £15 to collect the charger, even though I hadn’t received it.

They charge you if the DNO notification has been sent, but they send the notification before you have any idea of the installation date.

I get that I am partially to blame, as the terms and conditions stated this, but it seems very underhanded. Clearly, it's just a way to get money off of people for nothing.

It is worth noting that Octopus and others don’t practice such underhanded tactics.