SolarGain Ltd - Taunton

David Milliken

This company have proven to be the most reliable reassuring and helpful I have had dealings with.
From the initial contact no fee visit and assessment I felt assured. Everything that was explained and promised happened as it should. Furthermore I was given contact details of several past customers who had agreed to speak to me. Again their experience had been as positive as mine.
The scaffolding arrived on time and was very carefully placed with minimal fuss, the roofers and electricians were super efficient, careful and helpful, they agreed to several adjustments to the installation at my request and with no fuss. Colin the technical manager came and commissioned the system and was very helpful in explaining how it was all going to work.

In an industry which has been flooded with multiple firms it was something of the wild west looking for a good firm. I had quotes from 4 other companies and Solar Gain is definitely where you want to go. The Givenergy battery and inverter plus EV charger system is neat and efficient and as all one system it integrates very easily. Cannot rate these guys highly enough.

Dave Smithson

Having made enquiries of several potential suppliers over the weekend for solar panels plus battery, Phil contacted me and visited Monday morning. Personable, and not pushy like some later potential suppliers. By that evening I had a detailed proposal that covered all aspects, with a detailed breakdown of charges, so very transparent. In fact this was the only response we had that gave calculations for roof loading. Price was comparable to other potential suppliers. With the security of HIES deposit and payment, and Insurance Backed Guarantee we felt comfortable and confident dealing with Solar Gain. Our scaffolding access wasn't straightforward but this was dealt with to our satisfaction. Installation date was agreed and everything happened as promised. The next day was a short period of commissioning then we were up and running producing our own electricity. We've had a couple of minor snags that have been resolved quickly. Certainly very happy about the whole process and an easy and professional team to deal with.

Dominic Porter

Phil and the team at Solar Gain have been absolutely brilliant from start to finish. We had four quotes from various companies and we chose solar gain due to there zero pressure sales, technical knowledge, competitive price and thorough quotation. With the added reassurance of the government backed quality scheme and installation insurance cover it was another feel good factor. The tradesmen were top notch and done in 2.5 days and it’s been running perfectly since. Solar Gain pride themselves on their aftercare and service and rightly so. The team are always at the end of the phone to help at all times. Many Thanks SG, hope to reap the rewards this summer.

Charles Stewart

Exceptional service from start to finish. A very professional and straight talking and honest Company who put the customer first. Phil and Vanessa kept us up to date at all stages and were very quick to respond if we had any questions.
The installation team of Jon and Tim were equally professional and diligent whilst installing our solar system, keeping us informed at all stages. They are two very hard working and personable individuals who are credit to the Solar Gain team.

Ian Floyd

We had 17 Jinko 435w panels with Tigo Optimisers, Givenergy 5Kw Hybrid Inverter and a Givenergy 9.5kwh Battery installed in December 2023, and I can say that Phil and Vanessa covered all my questions and dealt with all the applications to enable this to happen, all with silky smooth efficiency. At the time of installation, Colin and Richard completed the installation, with all work carried out to a very high standard (I think the constant flow of coffee helped 🙂 ) There was a little issue with the EPS system but this was quickly sorted along with a faulty optimiser. Our system is running 100%, and we are so pleased with the performance we have had during January, and we are so looking forward to the summer months, just to see what we will be producing when the sun is out 🙂

If you are thinking about getting solar / battery installation, I would highly recommend SolarGain 100%

Thanks again to the SolarGain team ?

Sarah & Tim Dommett

From the initial contact, quote and delivery, it has been a delight dealing with Phil and Vanessa and the team at SolarGain. Communication has been exceptional, as has the fitting of our 14 JA panels, GivEnergy Inverter and 9.5kWh battery. We would thoroughly recommend SolarGain to anyone taking the leap to Solar Energy.

David Palmer

I cannot fault SolarGain at all to be honest. Phil came to the house and provided me with the 3rd quote I had been given from various installers. He and I talked through some ideas as the house has 3 dormers and not the easiest to install on. We utilised as much space as possible and I received all the design detail in a well structured pack. As I was keen to get on with the install, Vanessa applied to the relevant authorities the same day as I paid my deposit and the installation went ahead shortly after we received approval.

The team that installed the panels did it in the driving rain and we're still super nice, considerate and professional (not because I made them tea and coffee every 30 mins!)

The next working day the system was commissioned and is now running well; the MCS certificate and other fundamental documents were sent over on the same day as the commissioning.

Thankyou all for your help and I wish you great success in the future.

Marilyn Wilton

Good Experience from initial Site Survey from Solar Gain Ltd through to Installation.
We paid initial 20% up front, (not like some that want all up front) they then sent a Qualified Engineer to properly survey our home before the Installation.
On the agreed date a team arrived at 8am and carried out the Install, 1 Electrician and 2 Roof Engineers.
12 Roof panels were installed, a Battery pack and Inverter all before 1pm.
We were issued a Web Site and we can see how much power we are generating from the roof panels, how much we are drawing from the Grid, and how much we are Exporting to the grid.
Easy to use web site even for me a retired person!
Just had a Statement from the Electricity Provider £9 usage for the last week.
Totally Recommend Solar Gain.