Square1 Installations ltd - Norwich

Fiona Beeston

Well! What can I say! Max and Oli are the dream team! From coming out to give us a quote to installation was seamless. Max answered messages of which there were a fair few, all work was completed in 3 days. No dodgy double glazing type sales pitch, the price was reasonable and literally nothing was too much trouble. Would highly recommend for anyone in East Anglia.
I checked them out thoroughly, they passed all our tests and they came up trumps.
Can highly recommend @Square1 Installations Ltd.

mel potter

I dealt with Max for the preliminaries and Ollie made sure installation and commissioning was carried out quickly and smoothly.
I’ve dealt with many contractors in the past both personally and professionally, and it was a refreshing change to have these guys arrive when they said they would and carry out their work in a ‘hassle free way’.
The initial advice I received was good and helpful, and the electrical installation was well arranged, neat and efficiently executed.
We are now producing our own power and look forward to considerably reduced running cost ‘going forward’.
I wouldn’t hesitate to recommend Square1 and wish the guys every success in the future.

Geraldine Waring

We've done the research, so you don't have to. For solar panels go to Square1. Max, Oliver and John were absolutely excellent. We have had some bad experiences in the past. The original installer was terrible and went bust. When the battery developed a fault it was extremely difficult to get help and another installer gave us very poor information. They told us both the battery and the inverter needed replacing because of water ingress and it would cost around £5,000. They also said the system was unsafe and we should switch it off. We questioned the water ingress and they then said it might not be that at all.
We contacted Square1 because we weren’t confident about the other installer and wanted a second opinion. We're so glad we did. Within an hour Oliver had made the system safe but still usable, arranged for a free replacement battery as the old one was still under warranty and confirmed the inverter was fine. Within a week the work, which cost £1,500 including 2 additional panels, was done. It also included an MSC certificate which we had been trying to get for 3 years. So we can finally get paid the export tariff.
Square1 are, in my opinion, the best option for solar panels and we spoken to several firms in the last 3 years.
As i said at the start, We're done the research, so you don't have to. Go to Square1.

Peter Legind

We decided in the last week of January 2024 that we wanted to investigate getting a solar installation. We had a quote from our energy provider and 2 different companies that friends recommended because they had used, one of those companies was Square1 Installations.
Max visited us on a Saturday morning because we were both working all week, he looked at what he might be able to install, asked what we wanted to achieve and 2 days later we had a quote. Their price was the most competitive but they also came across as competent, professional and friendly. We accepted the quote and two and a half weeks later the scaffolding went up and the next day the installation was underway. The guys who installed it, John and Charlie were excellent, unfortunately working in the wind and rain to the point where they were soaked but they persevered and got it all done. The electrical work was also completed professionally and the whole project was overseen and monitored by Ollie.
We have ended up with 8 black panels which look great on the roof (with bird protection too), an inverter and battery fitted in the loft. The app to monitor it all is great too, allowing us to see when we are generating from the panels, storing electricity in the battery and running the house from energy we have generated or having to draw from the grid.
Buying our solar installation from Square1 Installations was a great choice in our opinion. It was like dealing with friends, they have been happy to answer any questions we have and we are very pleased our friends recommended them. We in turn are very happy to recommend them and using Square1 is a decision we are very happy with. I should also mention that we have paid in full for the system yet they still monitor it every day for us and answer any questions we have about how it works and how we can tweek it. We will let the system run for a while now and then see about adding an additional battery which will definitely charge to 100% during the summer, we will then generate revenue by selling energy back to the grid via Octopus
Thank you Max, Ollie and all the team for excellent service from the start and on an ongoing basis.

Matt Bennion

Fantastic service from Square1 Installations from start to finish!
Max was so helpful modelling up and pricing various different solar configurations for me and happy to answer all the questions I had.
The install was arranged promptly after I accepted the quote, and they even carried out some roof repairs I needed doing whilst the scaffolding was up.
The installation team were great, and the install itself was really neatly done. All certification was provided very quickly after completion.
It genuinely felt like nothing was too much trouble and I wouldn’t hesitate to recommend Square1 Installations – massive thanks to Max, Oliver and the rest of the team!

Wayne Stringer

Max and Oliver and the team provided an outstanding ground mounted solar system for our home. We have had teething problems along the way, but nothing that wasn't solved. I can't state how good Square I Installations are. With all of the certifications for installation and years of combined experience, I can only recommend them to anyone thinking of getting an installation. I have included below some pictures, but I would go so far to say that if you have questions I would be pleased to help by inviting you round to look at the great job the team have provided, obviously through Max. Top job boys.

Mike Poole

First class service from Square 1 Installation Ltd from the first contact in October 2023 to installation in June 2024. Yes, a long process due to me being a difficult customer and a number of obstacles on the way. Max never failed to answer every question I had professionally and promptly and even arranged a site visit to an existing customer. Our initial inquiry was for roof mounted panels on our East and West facing elevations, 10 each side. An issue with the West Elevation was tall trees opposite. Our site also required planning permission taking 8 weeks in total and completed just before Christmas.
During the first part of 2024 my wife and I spent a lot of time studying the sun patterns when visible and the shading caused by the trees on our West elevation roof.
Not wanting to keep bothering Max with endless questions, I decided to search for my own solar design software and luckily found Opensolar, an online free package, sponsored by equipment suppliers. After days of learning how to use the software and trying out many solar panel configurations, I decided to pursue a South facing ground mounted solar array.
This direction was then all discussed with Max who made another site visit and prepared a new quotation.
This time, as the system was not mounted directly on the house, full planning permission was required taking another 8 weeks. Finally in May we were ready to proceed, Max handed over to Oliver and his excellent team who undertook the complete installation, 21 panels, inverter, battery and Solar iboost. Since completing the installation both Max and Oliver have continued to support us answering questions whenever required and the system is working perfectly.

We would highly recommend Square 1 as an excellent company to work with. Many thanks to the whole Square 1 team.

Sarah Spall

What a great team. We had our solar and battery fitted with these guys this week. 5 star service from start to finish. Will certainly be recommending. Thanks so much