Struan Baptie - Dundee

Address: 1A Victoria Rd, Dundee DD1 1EL, United Kingdom.
Phone: 1382787999.
Website: sb-pm.co.uk
Specialties: Property management company.

Opinions: This company has 349 reviews on Google My Business.
Average opinion: 4.8/5.

📌 Location of Struan Baptie

Struan Baptie 1A Victoria Rd, Dundee DD1 1EL, United Kingdom

⏰ Open Hours of Struan Baptie

  • Monday: 8:45 AM–4:45 PM
  • Tuesday: 8:45 AM–4:45 PM
  • Wednesday: 8:45 AM–4:45 PM
  • Thursday: 8:45 AM–4:45 PM
  • Friday: 8:45 AM–4:45 PM
  • Saturday: Closed
  • Sunday: Closed

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Introduction to Struan Baptie – Property Management Experts

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For individuals and businesses seeking reliable and professional property management services in Dundee and the surrounding areas, Struan Baptie is a highly recommended choice. Located at 1A Victoria Rd, Dundee DD1 1EL, United Kingdom, and reachable at 1382787999, Struan Baptie operates as a dedicated property management company committed to delivering exceptional results and a seamless experience for its clients. Their website, sb-pm.co.uk, provides comprehensive information about their services and demonstrates a clear focus on customer satisfaction.

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Company Overview and Specializations

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Struan Baptie specializes in all facets of property management, catering to a diverse range of clients, from individual landlords to larger investment portfolios. They provide a complete suite of services, including tenant sourcing and screening, rent collection, property maintenance and repairs, financial reporting, and legal compliance. The company’s core strength lies in its ability to streamline the entire property rental process, alleviating the burdens typically associated with being a landlord. They understand the complexities of the market and prioritize efficient and effective management, allowing clients to focus on other ventures while trusting Struan Baptie to handle their properties.

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Location and Contact Information

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Situated in the heart of Dundee at 1A Victoria Rd, DD1 1EL, Struan Baptie benefits from a central location that facilitates efficient service delivery across the region. Their phone number, 1382787999, provides a direct line of communication for inquiries and service requests. The website, sb-pm.co.uk, offers detailed information about the company, its team, and the services offered. It's a valuable resource for anyone considering utilizing their property management expertise.

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Client Feedback and Reputation

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Struan Baptie has garnered a strong reputation within the Dundee property market, evidenced by an impressive average opinion of 4.8/5 based on 349 Google My Business reviews. This positive feedback reflects the company’s dedication to customer service and its commitment to providing a hassle-free experience for its clients. Specifically, clients frequently praise the company's proactive communication, efficient problem-solving, and overall professionalism. One client, Michelle, highlighted the ‘fabulous’ support received throughout the letting process, underlining the personalized attention provided by Struan Baptie.

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Key Features and Benefits

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  • Comprehensive Property Management Services: From tenant selection to financial management, Struan Baptie offers a complete solution.
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  • Tenant Screening: Rigorous background checks and reference verification ensure suitable tenants are placed in properties.
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  • Rent Collection: Efficient and timely rent collection processes are implemented, minimizing landlord risk.
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  • Property Maintenance: A network of trusted contractors ensures prompt and reliable property repairs and maintenance.
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  • Detailed Financial Reporting: Clients receive regular and transparent financial reports, providing clear insight into their investment performance.
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  • Legal Compliance: Struan Baptie remains informed of and compliant with all relevant legislation and regulations.
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Why Choose Struan Baptie

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Struan Baptie distinguishes itself through a combination of experience, professionalism, and a genuine commitment to client satisfaction. The company’s approach focuses on building long-term relationships based on trust and open communication. They understand that every property and every landlord has unique needs, and they tailor their services accordingly. The positive client feedback consistently emphasizes the ease of working with the team and the peace of mind that comes with knowing your property is in capable hands. Their dedication to professional letting agency services truly sets them apart. Furthermore, their responsiveness and willingness to go the extra mile contribute significantly to their reputation for excellent customer service.

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Recommended Information for Potential Clients

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When considering Struan Baptie for your property management needs, here’s what you should know:

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  • Service Area: Primarily serving Dundee and the surrounding areas.
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  • Service Types: Full property management, tenant sourcing, rent collection, maintenance, financial reporting.
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  • Technology: Utilizes modern property management software for efficient operations.
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  • Communication: Provides regular updates and maintains open communication with clients.
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  • Fees: Transparent fee structure – inquire directly for detailed information.
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In conclusion, Struan Baptie presents a compelling option for individuals and businesses seeking a reliable and experienced property management partner. Their dedication to quality service, combined with a strong client base and positive reputation, makes them a trusted name in the Dundee property market. Contact them today at 1382787999 or visit their website at sb-pm.co.uk to discuss your property management requirements.

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👍 Reviews of Struan Baptie

Struan Baptie - Dundee
waqas A. C.
5/5

Excellent Property letting agency in Dundee. Keeps you hassle free and make things easier for letting. Letting process was so easy and communications has been excellent. If you want professional letting agency who cares about customer service and want their customers to have best experience then I would highly and only recommend Struan Baptie agency in Dundee. I must mention Michelle who has been fabulous throughout letting process.

Struan Baptie - Dundee
Natalie C.
5/5

We have had an excellent experience with Struan Baptie Property Management. The staff have been incredibly friendly, responsive, and helpful throughout. We have had positive interactions with Struan and Michelle, who have gone above and beyond to assist us.

One of the standout aspects of their service has been their quick responses to our queries, even outside of regular office hours and on bank holidays.

When we moved into the house, we were very impressed with the standard and condition of the property. Although we encountered a few small maintenance issues upon moving in, these were resolved promptly after we reported them. A representative from the letting agency followed up with us in person to ensure that everything was taken care of, which we greatly appreciated.

Overall, we highly recommend this letting agent to anyone looking to rent in the Dundee area. Their professionalism and commitment to customer satisfaction is fantastic.

Struan Baptie - Dundee
Susan P.
5/5

After viewing the property and registering an interest, there appeared to be a mix up and was told someone else had been put forward for the referencing.
Following day had a call from Michelle to ask if i was still interested as the person wasn't suitable
Michelle advised me what i needed to do which i did the next day (payslips, bank statements etc) and sent all in an email.
As Michelle was on leave i called the office and dealt with Fran who was absolutely amazing and within 2 days i was accepted as the new tenant. So all in all everything went smoothly and nothing was too much bother and i would definitely recommend Struan Baptie

Susan Price

Struan Baptie - Dundee
Rose G.
5/5

We have recently moved into our flat and as it was our first time renting, Struan Baptie was beyond helpful and reassuring. Michelle worked closely with us and made the process incredibly smooth. Since we are renting for the first time, sometimes we would get confused but we received very quick and lovely responses throughout. I would recommend going with Struan Baptie to anyone as they will definitely be our first choice in the future.

Struan Baptie - Dundee
Paul W.
5/5

Had an excellent time with Struan Baptie so far, with swift responses to any queries I had, including property repairs. Getting approved for the property itself was also a very smooth experience, and I was able to get a viewing booked in promptly. Really helped reduce the stress of moving!

Struan Baptie - Dundee
Fraser W.
5/5

I recently moved into a flat using Struan Baptie Property Management, and I’m very pleased with the experience. The process was smooth and straightforward. Thanks to Michelle for her help and great communication, they made the transition much easier. The flat itself is lovely and reasonably priced. Highly recommend here for anyone looking to rent!

Struan Baptie - Dundee
shanaka S.
5/5

I had a great experience with them. The service was excellent from start to finish, with all documentation handed over promptly and efficiently. Communication was always clear and easy, making the whole process stress-free. I highly recommend them for their professionalism.

Struan Baptie - Dundee
Sam M.
4/5

Over all good support from staff & quick responses via email from staff. Felt let down on move in day because no one knew who provided the heating & electric & staff were telling me that it was a top up meter when it was in fact a smart meter - staff should be more knowledgable on this before moving people in because instead of moving furniture I spent hours on the phone sorting it when my previous energy company. It had stated in the inventory report that the flat had been cleaned to a professional standard however this couldn’t be further from the truth, years worth of grease and grime had to be cleaned by myself on move in day from the top of the kitchen cupboards, inside and the underside, floors hadn’t been swept because there was sandpaper dust all over every floor. The only difference of being cleaned I could see was that there was a toilet air freshener on the rim of the toilet. This was very disappointing & scrubbing the flat on move in day was not my plan. Unsure what cleaning company they use but I would not recommend. The staff at Struan Baptie however are all friendly & supportive.

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