Sureserve Compliance North (Formerly Gas Call Services Ltd) - Glasgow

Address: 2 Queenslie St, Summerlee St, Glasgow G33 4DB, United Kingdom.
Phone: 1417663333.
Website: sureserve.co.uk
Specialties: Gas company, Gas installation service, Heating contractor.
Other points of interest: Wheelchair-accessible car park.
Opinions: This company has 82 reviews on Google My Business.
Average opinion: 2.5/5.

📌 Location of Sureserve Compliance North (Formerly Gas Call Services Ltd)

Sureserve Compliance North (Formerly Gas Call Services Ltd) 2 Queenslie St, Summerlee St, Glasgow G33 4DB, United Kingdom

☎️1417663333

⏰ Open Hours of Sureserve Compliance North (Formerly Gas Call Services Ltd)

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Sureserve Compliance North (Formerly Gas Call Services Ltd): An Overview

Sureserve Compliance North, previously known as Gas Call Services Ltd, stands as a notable entity within the United Kingdom's energy sector, particularly focusing on gas-related services and compliance. Operating from its headquarters located at 2 Queenslie St, Summerlee St, Glasgow G33 4DB, the company positions itself as a key provider in the field of gas installation and heating solutions. It is essential for businesses and homeowners seeking reliable gas services to understand the scope and standing of such providers. Sureserve Compliance North leverages its experience and expertise to offer a comprehensive range of services, aiming to meet the growing demand for professional gas work across North Scotland.

Corporate Identity and Evolution

Sureserve Compliance North is the evolved identity of the organization formerly known as Gas Call Services Ltd. This transition signifies a strategic shift or rebranding effort aimed at expanding service offerings or enhancing market positioning. The company's core focus remains rooted in its previous operations, which were centered around gas services. This evolution suggests a commitment to growth and adaptation within the competitive energy service market. Clients associated with the former Gas Call Services Ltd can expect continuity in service quality while potentially benefiting from the new branding's scope. The company maintains its established presence in Glasgow, continuing to serve customers across the region.

Core Business Activities and Services

At the heart of Sureserve Compliance North's operations are its specialties in the gas industry. The company functions primarily as a Gas company, offering a wide array of services related to gas installations and maintenance. Their expertise extends to Gas installation service, ensuring that all work adheres to stringent safety standards and regulations. Furthermore, Sureserve Compliance North identifies itself as a Heating contractor, providing specialized services for heating systems, which often involve gas as the primary fuel source. This multifaceted approach allows them to cater to both residential and commercial clients, addressing diverse heating and gas infrastructure needs. Their compliance focus likely indicates an emphasis on regulatory adherence, ensuring all gas work meets legal requirements.

Geographical Presence and Accessibility

Sureserve Compliance North maintains a significant operational base in the heart of Glasgow, specifically at 2 Queenslie St, Summerlee St. This location places them strategically within one of Scotland's major urban centers, facilitating access for clients throughout the Glasgow area and surrounding regions in the North of Scotland. The company provides contact information to aid potential customers, including a direct telephone line at 1417663333, enabling immediate inquiries. For those seeking more detailed information or wish to explore their services further, an official website is available at sureserve.co.uk. This online platform likely offers additional resources, service details, and potentially contact forms or booking options.

Customer Accessibility Features

Recognizing the importance of accommodating all customers, Sureserve Compliance North demonstrates consideration for accessibility through its physical infrastructure. A key point of interest highlighted is the availability of a Wheelchair-accessible car park associated with their Glasgow premises. This feature ensures that individuals with mobility impairments can access the facility conveniently and independently, reflecting a commitment to inclusive practices. While the primary focus remains on their services, this accessibility feature adds a layer of customer care, making it easier for everyone to engage with the company's offerings, whether for a consultation, service appointment, or general inquiry.

Reputation and Client Feedback

The reputation of Sureserve Compliance North is shaped, in part, by client feedback available through platforms like Google My Business. The company currently holds 82 reviews on Google My Business, providing a snapshot of customer experiences shared publicly. The average rating across these reviews is 2.5 out of 5, which indicates a moderate level of customer satisfaction mixed with areas that may require improvement. This online presence serves as a valuable resource for potential clients seeking insights into the company's performance, service quality, and responsiveness. Prospective customers are encouraged to examine these reviews critically to form a well-rounded understanding of what to expect from Sureserve Compliance North.

Guidance for Potential Clients

For individuals or businesses in North Scotland seeking gas-related expertise, Sureserve Compliance North represents a potential point of contact. When considering engaging their services, potential clients should consider the following guidance:

Contact Information Utilization

Use the provided telephone number (1417663333) for direct inquiries, clarifications, or service quotations.
Explore the official website (sureserve.co.uk) to learn more about specific service offerings, potentially book appointments, or find detailed information regarding compliance standards.

Understanding Service Scope

Clearly communicate the required gas service or installation needs to ensure alignment with the company's capabilities.
Verify that the scope of work requested falls within their expertise, particularly concerning compliance and safety aspects.

Evaluating Reputation

Review the 82 available Google My Business reviews to gauge the experiences of previous customers, focusing on aspects relevant to your specific needs.
Consider the average rating (2.5/5) as a starting point for further investigation into service quality and reliability.

Accessibility Considerations

If visiting the Glasgow office, utilize the wheelchair-accessible car park for convenient access.
Plan your visit considering the office location and operating hours (if known and required).

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"summary": "Sureserve Compliance North is a Glasgow-based gas service provider offering installation, compliance, and heating services with a focus on accessibility.",
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👍 Reviews of Sureserve Compliance North (Formerly Gas Call Services Ltd)

Sureserve Compliance North (Formerly Gas Call Services Ltd) - Glasgow

Stuart C.

1/5

Engineer never turned up for appointment. Then lied about it. Absolutely shameful company. Deserves to go bankrupt.

Denise S.

1/5

Rubbish company. Ph jones used to have contract for eastlight homes.. I called.out of.hours to.report.combi.boiler lost.pressure. I have 3.physical health conditions and chest infection. Waited 24hrs freezing cold to be.told 2.men have to attend and only 1 man on at weekend. Because I was.upset was told I can have.phone number for samaritans. Cannot feel my feet and on crutches.

Uodate: This company sent 1 man to addreas 3 days later despite not doing so within 24hrs. I had to pressurize boiler myself after getting advice. Could hace blown it up.

Mateusz A.

1/5

Engineer diagnosed fault in 5 minutes but that’s where the positive impression finished. Next day phone call that part won’t arrive till next week and job can’t be done. I phoned 3 local shops they have part in stock ready to go. Also lady I spoke over the phone wasn’t very nice and did not understand concern that I have 2 small kids and no heating in November, she just wanted to finish conversation not even tried to help. Our council downgraded quality of the service choosing this company. Luckily local newspaper is interested to name and shame bad contractor.

Steve E.

1/5

Had new boiler surface pipe work fitted, they use a hammer and chisel instead of a whole saw, pipe work so twisted the trunking doesn't fit. Had to repaint after they left scratches all over my walls. Manager gave nothing but excuses! When he refused to fix the problems in the photos, manager chose to leave me with no heating for another 2 months!

G P.

5/5

Had an engineer round for the best service my central heating has had,friendly and conscientious service,so good job .
3D constitution lane

Burhan K. (.

1/5

Powerflush done to a poor standard. I had clean water after powerflush its dirty water now its like yellow water. Homserve will not insure me and was told CALLGASS DID A PIIR QUALITY JOB AND NEEDS TO SORT IT OUT.
I HAVE PROOF JUST PROVIDE ME A TELEPHONE NUMBER SO I CAN WHATSAPP IT TO YOU IF NOT I WILL BE PUTING IT ON YOUTUBE RO SHOW YOU THE POOR QUALITY JOB.
I POINT ITS NOT DONE CORRECTLY I SIGNED THE CONTRACT THEN FOYND OUT LATER LEAVING ME WITH MANY PROBLEMS AND SEVERAL JOBS NOT DONE.
I EMAIL AREA MANAGER BUT INSTEAD OF LETTING ME PROVE MYSELF HE WENT ON THE DEFENSIVE. PLEASE ALLOW ME TO PROVE IT.

I dont wish to take it to another level all i want is this powerflush and jobs that suppose to be done e.g magnetic filter to be cleaned wasn't cleaned but all this was paid for and not done.

I realised after yes they take photos but things can change after.
I have recording what he said and the videos/photos of the job he did.
What would i gain from complaining for no reason?

I didnt realise he made me sign the contract at the end not even asking if "everything ok please sign here" i thought your 3rd part and leap the grant company will send me form to sign to say job was up to satisfactory.

I only caught on as i have very basic knowledge and checking youtube etc that the powerflush was not done correctly.

Also why do i get a LANDLORD GAS SAFETY CERTIFICATE WHEN AM NOT A LANDLORD?

I NOW BE IGNORED BY CALLGAS APPENTLTLY NOT IN THE SYSTEM AFTER THEY TAKING ALL THAT MONEY. ITS NOT CHEAP FOR A POWERFLUSH.

PLEASE KINDLY CALL SO WE CAN MOVE FORWARD AND I CAN DELETE MY REVIEWS ONLY TO GET GASCALL ATENTTION IF TO REALLY DO CARE FOR THERE CUSTOMERS.

THANKS

Travel F.

2/5

My newly installed boiler (4 days ago!) no longer works and trying to get an engineer out to fix it proves to be a real nightmare.

On the positive side I have to say that the original installation appeared(!) to have been done professionally. The guys were friendly and seemed to do a solid job, cleaning up after themselves and even insulated the condensate pipe (other properties in the neighbourhood just have a plastic pipe). The new thermostat, however, couldn’t be installed, but an electrician would be sent out the following day to fix. Three(!) days later the electrician arrived and connected the thermostat plus receiver. That’s when the problems started…

Less than two hours after the installation I noticed that there was no hot water coming from the tap. And the control panel on the front of the boiler had gone completely black and would come back to life!

I phoned local offices, but ended up in never ending loops. I phoned the central support in Glasgow under the number given on GasCalls website and had some bizarre conversations. Initially I was told that they don’t cover my area, which isn’t true. They took my details and promised me a call from the ‘relevant’ office.

An hour later I phoned again, still not having received any call/update… and the same story,,, we have no records, we don’t cover your ‘area’… whilst I was holding the contract in my hand. Only after being insistent and being put on hold, the agent then confirmed that my details had been passed onto ‘Colin’, but she could not give me his department details… she just assumed he was a supervisor for these cases. He would call me ASAP. This was 5 hours ago. And having this call doesn’t mean I will have an engineer on my doorstep!

And let’s not forget they advertise and praise their 24/7 365 day support on their website!

Stuart F.

4/5

The engineer who fitted the boiler (Jack) was brilliant. Very friendly and cleaned up after himself. Got the the new boiler fitted in a day as promised - despite having to go for extra parts. Only point off was for some poor communication from the office - had to chase up a few times re: appointments. But other than that all was great.