Switch & Save Utilities - Birmingham

Switch & Save Utilities: A Comprehensive Overview

For individuals and businesses seeking reliable and straightforward utility services, Switch & Save Utilities presents itself as a noteworthy option within the United Kingdom. Located at Address: 205 Kings Rd, Tyseley, Birmingham B11 2AA, United Kingdom, and readily accessible via Phone: 2030062734, the company specializes in facilitating the switching of energy and gas suppliers. Its core function revolves around simplifying the often-complex process of changing utility providers, aiming to deliver better rates and increased control over household energy costs. While initial perceptions may have been mixed, reflecting a range of customer experiences, the company’s operational approach focuses on a seamless transition for its clients.

Specialties and Services

The primary specialty of Switch & Save Utilities lies in its role as an electric utility company, albeit one primarily focused on facilitating the transfer of customers between existing suppliers. They don't generate or distribute energy themselves; rather, they act as a conduit, leveraging their expertise and network to connect customers with more competitive offers. This service is particularly beneficial for consumers who believe they are being overcharged by their current provider or are simply looking to explore alternative energy plans. The company’s service model typically involves a free assessment of a customer’s current tariff and a recommendation of suitable alternative suppliers. They handle all the necessary paperwork and communication with the existing and new suppliers, minimizing the burden on the customer.

Location and Accessibility

The physical location at 205 Kings Rd, Tyseley, Birmingham B11 2AA, serves primarily as the company’s operational base and customer support center. While a physical presence signals a commitment to local service, the majority of their operations are conducted remotely. Notably, the premises are wheelchair-accessible, demonstrating a dedication to inclusivity and accessibility for all customers. This feature is a significant advantage for individuals with mobility challenges, ensuring they can readily engage with the company’s services.

Customer Feedback and Reputation

Switch & Save Utilities currently has 53 reviews on Google My Business, offering a valuable insight into the experiences of its clientele. The average opinion score is 2.4/5. This score, while requiring attention, suggests a spectrum of customer perceptions. Some customers have reported exceptionally positive experiences, praising the company’s efficiency and the ease with which they were able to switch suppliers. These testimonials highlight the value of their streamlined service and the successful resolution of concerns regarding inflated pricing from previous providers. Conversely, other reviews indicate challenges with responsiveness and difficulties in addressing specific issues related to deemed prices, suggesting areas for potential improvement. The diverse range of feedback underscores the importance of careful consideration and thorough research before engaging with the company. It's evident that while success stories exist, navigating potential roadblocks is a possibility.

Key Features & Benefits

• Free Switching Service: The service is entirely free for the customer to utilize.
• Supplier Comparison: They provide a comprehensive selection of energy and gas suppliers to choose from.
• Paperwork Handling: They manage all the necessary paperwork, eliminating the hassle for the customer.
• Expert Advice: Customers receive personalized recommendations based on their energy usage and preferences.
• Seamless Transition: The switching process is designed to be smooth and hassle-free.

Further Information & Resources

Although a dedicated website is currently unavailable, potential customers can access additional information and resources through contacting the company directly at Phone: 2030062734. Further investigation into the company’s practices and the specific suppliers they partner with is recommended. Due to the decentralized nature of their operations and the reliance on third-party suppliers, it’s prudent to carefully review the terms and conditions of any proposed energy contract before committing.

Switch & Save Utilities’ commitment to facilitating consumer choice and providing a simplified switching experience positions it as a viable option for individuals seeking more favorable energy rates. However, prospective clients should approach the engagement with a balanced perspective, acknowledging both the potential benefits and the possibility of encountering challenges. Understanding the company’s operational framework and diligently researching alternative suppliers remains crucial for ensuring a positive outcome.

👍 Reviews of Switch & Save Utilities

Kiran K.

1/5

One star is too much for this business. Have been constantly harassed on my business line, when I said I have services in place the lady began to get abusive, kept shutting me off and referred to me as “lady”. Piss poor telephone etiquette- avoid like the plague.

Ibrahim P.

5/5

I have a very positive feedback for them. Firstly i also thought that they are scammers like others and cant help me get rid of my overly priced supplier who never told me about my deemed prices. But these guys smoothly switched me over to the supplier of my choice without any hassle. All five star deserving candidates.

m A.

5/5

Switch & Save Utilities Limited. I was changing my supplier but cant get good rates, this company help me out to beat all the tariff plans, i just received my quarterly bill and happy to see bill is as much as i was expecting. They fulfilled their promise for better deal.

red G. W.

1/5

I have just had a call from this company. These are the lies that they tried to tell me. It doesn't matter what contract that I am in, they will get me out of it. The contract that I am in is too expensive. It is two pence per Kwh more than the contract that i told them I was in until 2020, they told me that the company that they want me to go with is a fixed price (Opus Energy). When I pushed the point they told me that although the non commodity element of the kwh charge was not fixed, they replied that these charges had not increased for five years. They have gone up every April for the last three years. When they realised that they couldn't lieabout Opus any more they offered me two other companies that did fix their charges.
When I said why on earth would I put my business with anybody as dishonest as them they hung up on me.
I am forwarding the call recording to their MD, OFGEM and Opus Energy.

SWITCH AND SAVE, PLEASE COME ON THE WORLD IS NOT THIS DAFT.

Hugo H.

5/5

SALUTE. Glad to see company like Switch and save Utilities, they gave me perfect rates for my business electric and gas. Its been 3rd month i am receiving bills and happily paying because the prices they offered are cheap and bills are under control.

Hershika K.

1/5

If possible, I would give this company 0 stars. They call my business line and harass my female staff members always from a different number so clearly calling from abroad. They are being struck of the register as per the notification on companies house. Please do not use these scammers.

Peter T.

1/5

These rogues keep phoning me despite the fact that I am on TPS. The longest I have managed to keep them on the phone so far is 33 minutes - I feel it is my duty to waste their time as much as they are wasting mine. To be fair they are very good about holding on whilst I serve imaginary customers. Sometimes they claim to be Scottish Power and sometimes they admit to being Switch & Save. I spent quite a while reading out some of these reviews but the guy just tried to dismiss them as people from their competitors. Very thick skinned so be as rude as you like!

Anthony J. O.

4/5

I am Surprised by the negative Reviews of different People. But to be Honest, These Guys have helped me in getting rid of Utilita Energy as they were Extremely Expensive. On the Other hand, these people have offered me much cheaper prices as compared to the Utilita Energy! But I would say, their sales agents gave me tons of calls which was annoying for me! That's why I am giving 4stars! Otherwise they worth 5!