Taj the Grocer - Brighton

Taj the Grocer: A Comprehensive Overview

Taj the Grocer stands as a distinguished and multifaceted establishment located at 98-99 Western Rd, Brighton and Hove, Brighton BN1 2LB, United Kingdom. With a phone number of 1273735728 and a comprehensive website at taj.co.uk, this business has cultivated a loyal customer base through its diverse offerings and commitment to quality. It is more than just a grocery store; it’s a vibrant hub catering to a wide range of culinary needs and preferences.

Specialties and Services

Taj the Grocer’s core competencies encompass a remarkable breadth of services. Primarily, it operates as a supermarket, providing a comprehensive selection of everyday grocery items. However, it distinguishes itself significantly as an Asian grocery store, offering an extensive array of ingredients and products specific to Asian cuisine. Furthermore, the establishment functions as a dedicated butcher shop, sourcing and preparing high-quality meats. A thriving greengrocer section showcases a vibrant selection of fresh fruits and vegetables, often featuring exotic varieties. Notably, Taj the Grocer proudly operates as a Halal restaurant, offering prepared meals and dishes adhering to Halal standards. Recognizing the growing demand for healthier options, it maintains an organic shop, providing certified organic produce and products. A dedicated spice store allows customers to discover and purchase a vast collection of spices from around the globe, enhancing their culinary creations.

Convenience and Accessibility

Beyond its product range, Taj the Grocer prioritizes customer convenience. Delivery services are available, allowing customers to have their purchases brought directly to their homes. On-site services include a salad bar, offering a quick and healthy meal option. The store features an organic products section catering to health-conscious shoppers. A selection of prepared foods is also available, providing convenient meal solutions. The establishment is equipped with a toilet facility, ensuring customer comfort during their visit. The layout is designed for a quick visit, recognizing the busy schedules of its clientele. Taj the Grocer accepts a variety of payment methods, including credit cards, debit cards, and NFC mobile payments, providing flexibility for customers.

Accessibility and Amenities

Taj the Grocer is committed to inclusivity and accessibility. The store features a wheelchair-accessible entrance and wheelchair-accessible car park, ensuring that all customers can easily access the premises. The store operates as a food establishment, adhering to all relevant health and safety regulations. A notable feature is the consistently great produce, reflecting a dedication to quality sourcing and freshness. The store's reputation is further bolstered by the positive feedback received through its presence on Google My Business, where it boasts an impressive 2642 reviews with an average opinion of 4.3/5. This high rating indicates a strong level of customer satisfaction and loyalty.

Customer Experience and Management

Anecdotal evidence suggests a strong connection between the owners and customers. One customer recounted a memorable encounter with the owner, highlighting his attentive and helpful nature. He went above and beyond to assist a customer with a large shopping trolley, demonstrating a genuine commitment to customer service. Observations of the owner’s interactions with other customers consistently reveal a warm and welcoming demeanor. The overall management of the business appears to be exemplary, fostering a positive and productive work environment. The consistent quality of products and services, combined with the personal touch of the owner, contribute to the store's success. It’s clear that Taj the Grocer values its customers and strives to provide a superior shopping experience. The store’s success is evidenced not only by its extensive reviews but also by the many years of loyal patronage it has garnered.

👍 Reviews of Taj the Grocer

Imran

5/5

I’ve been coming to this Taj for many many years buying lots of exotic fruits and veg. I also use the London Road branch and always find the quality to be top draw.

Today I met the owner and have to say what an absolute gent. He went out of his way to ask me if I needed any help getting my shopping in my car (I had a trolley full of onion bags) and also asked if there was enough of what I required. I also watched him interact with several other customers and they all seemed very fond of him.

Great business and superb management!

Victor P.

2/5

Another place that has fallen from glory.

Used to be an affordable, good quality supermarket for fresh fruit and vegetables.

Now, you pay £1 per orange, and you have a 25% they are rotten inside.

The lentils, spices etc is still good, but won't go back for fresh fruit again.

Taylor T.

4/5

Lovely shop every area should have. Got everything I would need and more. Some foods that are more difficult to find are found here also.

The staff are unfriendly but knowledgeable (perfect combination in my opinion) so will point out what you're looking for easily and efficiently.

Matthew M. J.

5/5

Love a bit of Taj. Whether it's a wedge of a massive watermelon, pomegranate the size of a child's head or a box of a mysterious kashmiri spice blend you think will be good for chicken....
It's always worth a visit to the spices aisle where you get four times the amount for half the price of your local supermarket

Adeeb M.

1/5

A place for expired products

Three times I bought expired bread and got past this topic

For the fourth time, I returned to them and took bread to talk to them

They asked me to give them the bill and we will give you new bread, what is this nonsense They thought I was asking for a new one, not afraid for my health

And once I bought Maggie from them to put it with food. It was expired and I got poisoned and diarrhoea for a whole day. I told them about this thing and they didn't recognise it in the first place and they denied this thing? What a nonsense!!!!!!!

RR

2/5

The onions I bought were rotting on the inside.
Isle 7 has a leak which has not been fixed in months so water will drop on your head as you browse.
Many products can be found way cheaper elsewhere.
Lots of products do not even have prices on them.
The shopping experience is not worth it here.

ABHIJOY C.

5/5

Love it here. Great selection of fruit and veg. The bread selection is really good. You'll find all you need for South Asian cooking here. The deli counter has a selection of tasty food. The pakoras are moreish and their wraps are lovely and very good value.

Catherine C.

5/5

This is one of my favourite places to shop.
All of the Greek bits and pieces I like to keep are here.
If there's an ingredient you want this shop will have it.
Competitive pricing plus an online facility. Great fresh produce.
Helpful staff.
Really what's not to love?