The Heating Experts (Derby) Ltd - Central Heating & Plumbing - Derby

chloeeannaliese

We couldn’t recommend Paul and his team anymore. From the initial enquiry right through the finished install everything has been a breeze.

Every part of the install has been meticulously explained to us, giving us options at different price points rather than forcing items on us - which is massively refreshing.

The actual work we had done was the removal of a hot water tank, isolation of a loft tank and a boiler replacement and it has honestly been done to an absolutely perfect standard.

Heath completed the job for us and was so thorough and clean throughout the job, his pipe work is so neat and doesn’t look like an eyesore! Heath was so friendly and you could have a nice conversation with him too, and again he was as informative as Paul.

Charlie came to complete the gas safety items and paperwork for the install and show me how the new boiler works. He was so friendly also and very informative checking I understood each bit and always checking I had no questions.

The main thing about Paul and his team is not only is there work to a standard you don’t really see anymore, they are all so lovely and down to earth. Making a big daunting job being done on your home so much easier!

Paul and his team are a pleasure to deal with and are worth their weight in gold!

Josh Y.

Paul's helped us a couple of times with plumbing issues. He's knowledgeable, friendly and explains what he'd recommend and why. There's not any pressure behind the recommendations, just what he thinks would be best. He's arranged for the work to be done quickly and done well. We're very happy 😊

Helen M.

Fantastic service. Paul was able to get me in for a service at a time that fitted around my work and Charlie was great. He was very polite, efficient and clean work. Couldn't recommend them enough.
Thank you both

Arleen N.

Charlie was wonderful. Came out to fix a broken boiler. He was polite, very thorough in his work, and left me with a lovely toasty warm house. Great customer service. Thank you very much.

Will S.

Great company. They serviced my boiler last year (and did an excellent job at the price quoted) and this year I got a text asking if I wanted the service again. No other advertising or spam in between last visit and this. One click to a booking form that worked first time and they arrived two days later. Again excellent professional, careful, detailed and clear work done. A part had worn out - I was shown where, and the physical indications it had, and the effect that happened, and given an instant good value quote to fix it. It was done there and then. Very pleased and highly recommend Charlie and Paul, a very well run good value company.

Paul D. L.

Great service from the Heating Expert team as always. Charlie turned up bang on time and explained the options for rectifying the issue. They are the only people I use for heating related matters, would highly recommend

Ken B.

Paul and Charlie are extremely helpful and prompt. Charlie explained the problem to us (in non tech speak) and suggested several options for us to follow up. Great service.

Simon L.

First time using The Heating Expert and will be using them from now on. A great friendly and honest service, even doing there best to accommodate my Boiler Service at short notice and managed to attend the next day, brilliant! Thank you Paul & Charlie