The Skip Company - Pontypool

Introduction to The Skip Company

For individuals and businesses requiring comprehensive waste management solutions, The Skip Company presents a dependable and strategically located service provider. Situated at Imperial House, New Rd, New Inn, Pontypool NP4 0TL, United Kingdom, this established firm offers a range of services designed to streamline waste disposal and optimize operational efficiency. Their commitment to customer satisfaction, coupled with their professional approach, makes them a valuable partner for various sectors.

Company Overview and Specializations

The Skip Company specializes primarily in waste management services, catering to both domestic and commercial clients. They’ve evolved beyond simply providing skip hire, now offering sophisticated waste performance management programs. This signifies a proactive approach, actively assisting clients in reducing their waste costs and promoting environmentally responsible practices. The company’s core offering remains centered around the efficient and compliant removal of waste materials, ensuring adherence to all relevant regulations. Their services are adaptable to diverse needs, reflecting a deep understanding of the complexities involved in modern waste disposal.

Location and Contact Information

The Skip Company’s headquarters are strategically located at:

Address: Imperial House, New Rd, New Inn, Pontypool NP4 0TL, United Kingdom

Phone: 3334449978

Website: theskipcompany.co.uk

This accessible location facilitates prompt service delivery across the region. The provided telephone number allows for immediate contact, enabling clients to discuss their specific requirements and schedule services with ease.

Key Features and Services

The Skip Company distinguishes itself through several key features:

• Online Estimates: Clients can obtain preliminary waste disposal estimates directly through their website, facilitating informed decision-making.
• On-Site Services: Beyond simple skip hire, they offer comprehensive on-site waste assessments and management plans, tailored to individual business needs.
• Flexible Skip Sizes: A range of skip sizes are available to accommodate various waste volumes.
• Competitive Pricing: The company prides itself on offering competitive and transparent pricing structures.
• Compliance and Regulations: They operate within strict adherence to all relevant environmental and waste disposal regulations.

Customer Feedback and Reputation

The Skip Company maintains an active online presence, with 12 reviews available on Google My Business. The average opinion reflects a generally positive experience, scoring 3.2 out of 5. While the average indicates room for improvement, the volume of reviews suggests a significant number of clients have experienced satisfactory service. The consistent feedback highlights a dedication to customer service, as evidenced by client testimonials regarding ‘first-rate experience’ and ‘first-class customer service.’ Several reviews describe a proactive approach to cost reduction, emphasizing the value of their waste performance management services. Notably, one client documented a 40% savings achieved through the implementation of these programs, showcasing the tangible benefits of partnering with The Skip Company. The ease of communication and responsiveness to client inquiries are frequently mentioned as positive aspects of the service.

Further Considerations

The Skip Company’s evolution from a traditional skip hire provider to a comprehensive waste management solution reflects a commitment to innovation and client needs. Their online estimates and on-site services demonstrate a dedication to personalized support and efficient waste disposal practices. The company's focus on waste performance management suggests a proactive approach to minimizing environmental impact and reducing operational costs for its clients. Considering the consistently positive feedback regarding their customer service and cost-saving strategies, The Skip Company appears to be a reliable and valuable resource for businesses and individuals seeking dependable waste management solutions. They clearly prioritize responsiveness and ease of dealing with, as evidenced by multiple reviews. The company’s location in Pontypool allows for efficient service delivery across South Wales. The provision of detailed estimates online further streamlines the process.

👍 Reviews of The Skip Company

stephen L.

5/5

Have used Nationwide Waste Solutions on a number of occasions and have always had first rate experience and first class customer service. I will continue to use them for all my waste removal needs in future.

John J.

5/5

Used these for a few years now, skip hire at first and then we went on to waste performance management. By working with these guys I saved around 40% on my existing waste costs as it was something I never looked at and just accepted the annual price increase. Easy to deal with and qucik to respond.

FOTOPIX L.

1/5

Used this company and at the end decided to leave. overcharged though I personally make sure I keep 30 kg or around every week(allowed 45kg). I don't know how their system works but 1 week it comes to 30 kg and next week 240 kg. I can understand collection weight can be here and there but this big gap. they are not ready to understand and blaming me for this. badly overcharged so decided to leave them.

AJ N.

1/5

0 stars. We have had our bin collected twice in a year (although supposed to be fortnightly) and when attempting to terminate they hit us with a £500 fee! The tracking data they provide is inaccurate as its all estimates and their customer service is terrible. DO NOT USE NWS

M L.

1/5

Didn't want to even leave 1 star but wasn't able to rate otherwise!! Horrendous customer service, staff are rude & seem to detest dealing with any complaint. Had someone pretending to be a staff member who I later found out was actually the manager but was too cowardly to speak to me! They also give misleading information - please don't bank on your skip coming on time as when I queried this I was told 'that's your problem'!!!!!!! There are FAR better (and cheaper!) skip companies out there, don't waste your time with this joke of an outfit.

Krishantha H.

1/5

absolutely rubbish service. I wish I could give 0 star. Do NOT recommend at all. It is not a waste collection company; it is a rubbish company. Do use this company so unreliable and have no customer service what so ever. 0 star from me. lots of hidden charges.

mark S.

5/5

Environmental Waste Services have undertaken quite a few jobs for this company. The staff are extremely helpful and knowledgeable in all areas of waste. I strongly recommend this company for all your waste requirements.

Edward R.

4/5

Booked on line last Monday, paid in account department,all very polite and professional.Skip arrived on Wed as promised.Filled up on Thursday and asked for collection,vsited my property on Sunday and it had been collected.The garage gates were left shut as i had requested,thank you for a great service.