The Untouchables - Wolverhampton

The Untouchables: A Comprehensive Guide

For customers seeking a reliable and well-stocked DIY and home goods retailer, The Untouchables stands as a prominent establishment in Wolverhampton. Located at Address: Cross St N, Wolverhampton WV1 1PP, United Kingdom, this store has garnered a significant presence within the local community and beyond. With a dedicated phone line at Phone: 1902452225 and a detailed website at Website: theuntouchables.co.uk, The Untouchables offers a convenient and accessible shopping experience.

The store specializes in a broad range of products catering to both household needs and practical projects. Customers can expect to find a comprehensive selection of DIY supplies, including tools, hardware, and decorative items. Furthermore, they offer a diverse collection of home goods, encompassing everything from kitchenware and bedding to furniture and lighting. A notable aspect of their inventory is their selection of net curtains and damp crystals, frequently cited by customers as a key reason for their visits.

Other points of interest surrounding The Untouchables include its commitment to providing convenient shopping options. Customers have access to both in-store shopping and same-day delivery services, catering to varying needs and schedules. Accessibility is also a priority, with a wheelchair-accessible car park and entrance ensuring inclusivity for all patrons. The store’s design encourages quick visits, streamlining the shopping process. Payment methods are diverse, accepting credit cards, debit cards, and NFC mobile payments. Free street parking and a dedicated free parking lot further enhance the convenience for visitors. On-site parking is available, alleviating the need to search for alternative parking solutions.

The Untouchables has amassed a considerable number of reviews on Google My Business, boasting a total of 819 customer testimonials. The average opinion is a commendable 4.3 out of 5, reflecting a generally positive customer experience. However, it’s important to acknowledge that feedback indicates areas for potential improvement. Some customers have expressed concerns regarding customer service, noting instances of staff being preoccupied with phone calls and neglecting customer attention. This feedback highlights the importance of prioritizing customer engagement and ensuring a welcoming atmosphere.

Despite these isolated instances, the majority of reviews emphasize the store's value for money and the quality of its products. Many customers appreciate the competitively priced goods and the wide selection available. The store’s layout, while functional, is sometimes described as being a little tight, potentially leading to congestion during peak hours. The current ‘way system’ for navigating the aisles, while intended to improve flow, occasionally results in patrons struggling to find specific items. Maintaining awareness and encouraging considerate aisle navigation would be beneficial. Additionally, there have been reports of inconsistent adherence to mask-wearing protocols during busy periods, emphasizing the continued importance of respecting public health guidelines.

Key Features and Benefits

Here’s a breakdown of The Untouchables’ key features:

• Extensive Product Range: Offers a vast selection of DIY supplies, home goods, net curtains, damp crystals, and more.
• Competitive Pricing: Known for offering competitively priced goods, providing value for money.
• Convenient Location: Situated at Cross St N, Wolverhampton, WV1 1PP, easily accessible to local residents.
• Accessibility: Features a wheelchair-accessible car park and entrance, promoting inclusivity.
• Flexible Payment Options: Accepts credit cards, debit cards, and NFC mobile payments.
• Parking Facilities: Provides free street parking and a free parking lot with on-site parking.
• Delivery Services: Offers same-day delivery for added convenience.

Contact Information and Directions

Address: Cross St N, Wolverhampton WV1 1PP, United Kingdom

Phone: 1902452225

Website: theuntouchables.co.uk

Directions: The Untouchables is located in a central area of Wolverhampton. Public transport options include bus routes serving the Cross St N area. Driving directions can be easily found via online mapping services such as Google Maps.

👍 Reviews of The Untouchables

Helen H.

5/5

Good shop for net curtains, damp crystals, DIY, motoring and much more. First time I've seen it come up via Google.

D M.

5/5

Gave 5 stars so truth can be seen. Rubbish service, on their phones, chatting to each other and don’t even bother look at you and say thank you. A bit scummy but don’t know what else I expected.

Kim

4/5

Handy place for homeware and tools, competitively priced too. Aisles are quite tight and even though it's a way system at the moment, people don't pay attention and not many are wearing masks. Card payment also accepted.

SUSIEWOK J.

4/5

Great place to get things, but if you have a refund, check your bank, never got mine, and had a misplaced receipt due to personal things. But on the plus side staff are brilliant.

Gavin

1/5

I’ve been coming here since I was a kid, today I visited with my own son. Be careful walking down the steps to the store they are very slippery when wet. It seems they have just painted them yellow. My son slipped on the steps and almost went head first down the slope fortunately I was able to grab him. I made the nice lady behind the till aware in case someone else had a mishap. Straight away I was shouted at by an apparent senior female member of staff that the steps are “non slip” I said I was just making you aware in case someone else had an accident. This was met with hostility by her in front of a queue of customers. An elderly gentlemen had witnessed my son slip and corroborated what had happened. I was made to be a liar when all I wanted to do was alert staff to a safety issue outside the store. Absolutely shocking !! No need to treat customers like this

i C. (.

4/5

Very good prices for basic needs of a modern home

antony A.

4/5

Good prices, good hours, friendly staff and diy untill your heart is content.

marie S.

5/5

If you need any items such as screws and brackets which is what I needed then definitely go here first .... at big DIY stores they were quadruple the price for less items and same quality. The staff are really pleasant and helpful. I phoned prior to going and they could tell if they had the items in stock and how much they cost. There is ample parking to the rear and a wide variety of household items and ornaments. ...lighting and wallpaper.