Thrift Energy Ltd - Gateshead

olanzapine1

We contacted the Cambridge branch to install Solar panels to our house that we recently bought. The team is brilliant. Daniel Grace and his team did a fantastic job and they completed the installation in a timely fashion. Thanks team Dan!

Roy P.

Thrift installed Solar panels under a home impovement grant - did not turn up on the day agreed (laughed at me when I chased it and treated me like dirt), scaffolding was left for FIVE WEEKS after the installation was done, causing water ingress into the house and damage to the roof. Wiring installation melted and smoked, taking out our heating and hot water on the coldest week of 2024. When attempting to escalate issues their 'Manager' Daniel did not respond to multiple emails and phonecalls over at least 6 weeks. Daniel also blatantly lie about my 'agreeing to change the date' when no-one ever called me. Certificates including how to even use the installation, warranty etc took months to arrive even after chasing multiple times.
Now I am stuck in a constant email chain trying to get compensation for the work I had to pay other people for to put all this right. Awful AWFUL!! Please folks read the other reviews and avoid these people like the plague.

Jeremy R.

Had thrift round to fit an air source heat pump and they really helped get things sorted quickly and with no fuss and more to the point no mess, they even took away rubbish that was awaiting the dustman, really helpful.

Praanshu A.

The work you carried out inside and outside was excellent. It was a pleasant experience for us. You all had consideration for us and our property. Many Thanks to you all. contacting the company regarding work through email and was pleased to hear back in a very timely fashion. It was a personal response and not a standard email or automatic reply. I was given all the assistance I required and was left with a feeling that I was a person and not just an order number to them.I have no problems recommending Thrift energy Highly 👍🏽

Matthew

We had a knock on the door from Thrift regarding EON grants as part of the council for Solar.
It was specifically asked of Thrift if we had to earn below a threshold or be on benefits as we are always not eligable which we were assured it was not.
Based on this we agreed to have a survey and booked time off for this. During the survey again it was confirmed that it was not required for the funding.
Low and behold a week later we are asked for proof of eligibility that we earn less than a certain amount. If the company answered our query up front instead of blagging a lie it could have saved both our times and using time off.

andrew P.

Great company and would 100% recommend.

You deal with several people through the process and all were excellent but a special mention to Will (installation team) who was just brilliant. He is someone who obviously cares and was excellent in all aspects and in particular communicating with us.

Neil (sales team) was also good. There were no high pressure sales and just a pleasure to deal with.

Jon F.

We had an Air source heat pump and central heating system installed by Thrift Energy and they did a great job.
Highly recommend this company to anyone looking to get a quality job done by friendly professionals.
If I could give them more than 5 stars I would, best company I've dealt with in a long time.

Vickyb B.

Had my new boiler installed by Thrift Energy and I am so impressed. They arrived exactly on time, were really friendly and got straight on with the job . Everything was left tidy and they went through all the work with me , explaining everything that had been done and made sure I was happy with all the work before they left. I highly recommend them.