Toolstation Norwich Hall Road - Norwich

Located in White Lodge Business Estate, Toolstation Norwich Hall Road is a well-established and respected retail store that specializes in offering a wide range of products. Address: 44, Toolstation Norwich Hall Road, White Lodge Business Estate, Hall Rd, Norwich NR4 6DG, United Kingdom. The store is easily accessible by phone at 3303333303, and customers can also visit their website toolstation.com for more information.

Specialties

Toolstation Norwich Hall Road specializes in Hardware, Building materials, Electrical supplies, Home improvement, Paint, Plumbing supplies, and Tools. They cater to a wide range of customers with varying needs and requirements, making them a one-stop-shop for various projects and tasks.

Points of Interest

• Delivery
• In-store pick-up
• In-store shopping
• On-site services
• Same-day delivery
• Wheelchair-accessible car park
• Wheelchair-accessible entrance
• Wheelchair-accessible seating
• Wheelchair-accessible toilet
• Wi-Fi
• Quick visit
• Batteries
• Credit cards
• Debit cards
• NFC mobile payments

Opinions

Toolstation Norwich Hall Road has received positive reviews from its customers, with a total of 121 reviews on Google My Business. The average rating is 4.9/5, reflecting the high level of satisfaction among customers. Many customers have praised the store for its knowledgeable and friendly staff, helpful service, and extensive product range.

👍 Reviews of Toolstation Norwich Hall Road

Neringa

5/5

Need a lightning fixture and didn't really know what I was doing. Donna saved the day and helped me. Brilliant customer service!!!

Maanik C.

5/5

Incredibly friendly and helpful service - particularly from (I think!) Andy and Dan. They took time to help understand an issue despite knowing it would bring a sale of £2-3! Consistently good on multiple visits.

Andreas M.

5/5

Superb knowledgeable staff who are approachable and easy to ask for advice and guidance. In a digital age, it's refreshing to encounter genuinely good staff when spending money. Andrew has served me several times and consistently goes the extra mile!

Sally B.

5/5

Excellent service. Didn’t have to wait long. My purchases were heavy, they were trolleyed out to my car and loaded up for me without having to ask. Very pleasant and helpful member of staff.

Peter L.

1/5

Very disappointing experience. Having used many different branches over a long period of time, our experience today was hopefully a one off. The lady seemed to be disinterested and almost rude, she took a silly amount of time informing the customer in front of me their order wasn't available when it was sitting behind the counter on a sack trolley. I was asked if I was waiting for a click and collect when standing under the sign and then the lady proceeded to offer us someone elses order. Long wait in the branch, despite other staff laughing in the next room and not serving customers.

Nicky B.

5/5

Had a list of 11 items to collect, all in stock. Service with a smile, refreshing. Had a chat with both team members, from diesel shortage to covid, it was nice to talk and not be hurried along once payment had been taken 😊.

Joanna H.

5/5

Thanks Jerry , Youre a star. enabling me to check the pieces fit before I left was most reassuring. Super speedy service too. I appreciate that during lock down we have to do things differently, but you made it perfectly straightforward. thank you.

K G.

5/5

I just wanted to leave a quick review to thank Toolstation, and in particular the lady that dealt with me, for their fast efficient service this morning (23 Oct 21 @ 09:30), in addition to their prices being very competitive for the items I required. A special mention (without it becoming political!) about their posters in store, which respect choice when it comes to wearing masks and not pressuring people to have to wear them in store. This is the first I've seen and it seems Toolstation are leading the way with anti-discrimination policies. I for one will be supporting them whenever I can moving forwards. Well done Toolstation!