Toolstation Thanet - Ramsgate

Address: Cross Trade Park, New Haine Rd, Ramsgate CT12 5AD, United Kingdom.
Phone: 3303333303.
Website: toolstation.com
Specialties: Hardware store, Building materials store, Electrical supply store, Home improvement store, Paint store, Plumbing supply store, Tool store.
Other points of interest: Delivery, In-store pick-up, In-store shopping, On-site services, Same-day delivery, Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible seating, Wheelchair-accessible toilet, Wi-Fi, Wi-Fi, Quick visit, Batteries, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 123 reviews on Google My Business.
Average opinion: 3.9/5.

📌 Location of Toolstation Thanet

Toolstation Thanet Cross Trade Park, New Haine Rd, Ramsgate CT12 5AD, United Kingdom

☎️3303333303

Toolstation Thanet es una tienda de herramientas ubicada en Cross Trade Park, New Haine Rd, Ramsgate CT12 5AD, Reino Unido. Puede ser contactado por teléfono en 3303333303 o visitando su sitio web en toolstation.com.

Esta tienda ofrece una variedad de productos, incluyendo hardware, materiales de construcción, suministros eléctricos, tiendas de mejoras para el hogar, tiendas de pintura, suministros de plomería y tiendas de herramientas. Los clientes pueden disfrutar de servicios como envío, recogida en tienda, tienda en tienda, servicios en el sitio, entrega en el mismo día, estacionamiento para coches con ascensor, entrada y salida accesible para sillas de ruedas, asiento accesible para sillas de ruedas, inodoro accesible para sillas de ruedas y Wi-Fi.

Toolstation Thanet tiene 123 reseñas en Google My Business, con una opinión promedio de 3,9/5.

👍 Reviews of Toolstation Thanet

Sara K.

1/5

Would give 0 stars if i could. The customer service is unacceptable and she talks you down like a child. Today, i have met the most horrible customer service woman ever. Dont go here

Su H.

1/5

Well...the reviews about Vicki were right; she is rude. She walked away to get my product, on her return she was very sarcastic. She said abruptly, "I told you I would be on this till, did you not listen". I told her I was waiting on an appointment to get my hearing aids fitted, so no I didn't you. She said abruptly, "Well I did say it"!!!!. I don't know why her name keeps coming up on this site for bad reviews on her, and she continues to work there. Toolstation.....do you not know what performance management is?

Tony W.

1/5

Don't know who the woman is with dark hair but I think she needs some customer service training.
Had an issue with an order. She said that she tried to call me yesterday. I advised that she didn't call my number, as I didn't have any missed calls. Her response was "not my problem".
!!!!

Nazar

1/5

Worst customer service very rude staff and not helpful at all never visiting this place again.

Glenn

1/5

Went in earlier today to purchase some blades and was spoken very rudely to by an older woman maybe in her late 60s shame because the other staff always seem quite friendly. Won’t be using again

tom

1/5

Rude staff and unhelpful service
Visited the store when it was quiet—only one other person inside. I asked to speak to someone for help rather than using the book because I only needed a drill bit. The response?
"Well, I’d have to go through the book if you don’t."
So, I went through the book myself, found the code for the drill bit, and told them. The reply?
"Not in stock, mate."
That was it. No effort to assist further, no alternative suggestions, nothing. Walked out feeling frustrated. Thanks for absolutely nothing.

Nikkie R.

1/5

Staff not interested, very unhelpful and borderline rude.

Sorry I bothered you in an attempt to purchase goods………. I won’t do it again, I can assure you.

Harry Q.

1/5

I’ve been going to this store for many years the staff are absolutely amazing , but the manager “Vicky” is patronising and abrupt and talks down to you like a little kid …. I walked in the store and I see her talking to another colleague saying to “Watch him “ meaning me

There was other people in the store and I brought it up straight away with all the other customers in the store as I see her point her eyes over at me

When questioned about this , she denied it and said it was another customer that come in and shortly left after

I know this is untrue , because another member of staff said it was directed at me.

Tracey , Peter , Callum , Cheryl & Mel are exceptional with there customer service and considering I’m a regular at Tool station I would much rather any of the staff mentioned above to be promoted to manager instead of Vicky