Trace Basements And Remedial Services - Glossop

Damian A. E.

We've just finished working on the roof at the Bowling Green in Lichfield...

Trace were site supervisors doing an external refurb of the whole building, great team of blokes.... Arter was foreman and in charge of managing the sub contractors aswell as the Trace team.

We were there for 2 weeks (due to rain) and worked closely with the team from Trace... From one team of tradesmen to another we found them very professional and highly skilled... Very impressive workmanship.

We Would gladly work in partnership with them again.

(D)

Design H.

Paid £300 for a call out to quote for potential work and it's nearly a month and no quote. My partner called today and it is obvious that the person forgotten us. He promised us 3 weeks. Although he was polite when he come to our house, we felt like we were the little people and our job was last on the pile. We wanted the work doing asap but I feel a bit robbed to be honest. Little bit disappointed as the reviews were good for this company, that's why we paid for him to come.

Debbie S.

We came to the bowling green for a meal earlier… Trace are here on site refurbishing the outside of the building..

It’s looking really nice and we were asking questions about the work to the people working and they were all very polite and happy to indulge our curiosity…

The refurbishment is very much underway but they are keeping disruption to a minimum and all the work areas are kept behind barriers away from the public.

This looks like a very professional company and not at all messy…

I can’t wait to see the finished building… I’m sure it’s going to look beautiful again.

Steph H.

Rory was great, very knowledgeable and always kept in touch to let us know when the survey would be done and when we would get the report, and he did the damp survey very thoroughly; thanks again, Rory!

nicola S.

The whole team at Trace were brilliant. Fantastic and clear communication at the start and so professional and helpful on site. My team of Electricians said they'd never worked with such an excellent team of craftspeople. They even delayed some of their plastering while the sparks rewired another bit of the house. Can't recommend highly enough.

steve J.

Excellent, professional service. We recommend Trace without hesitation.

Trace was employed, to assess the extent of damp problems on a house we were considering purchasing. A competitor was also employed for comparison and to give confidence. Both were given identical written briefs, and both had been recommended to us.

The house comprised an old farmhouse enveloped by a contemporary build and was therefore structurally, and from a damp proofing perspective, complex.

Trace excelled in the professionalism of the approach, level of detail that they went into and the quality of their report. They also correctly identified multiple issues that their competitor failed to recognise (despite the competitor being more expensive).

Rory, who undertook the survey and James, company Director and second-generation family owner of the business, spent additional time discussing their report and findings with us, helping us to fully understand, in a balanced manner, the extent of the issues, the limitations of their investigation (it was not intrusive), the potential future risks, and the range of likely costs of rectification.

Trace was professional and charming to deal with. They exceeded expectations and left their competitor standing in terms of quality and capability.

Thomas L.

I would like to strongly recommend Trace for Dry rot removal job and remedial service. I dealt with many contractors in the past, TRACE Basement is by far the most competent & experience contractor I ever came across with. The Technicians turned up very early in the morning, very polite, professional. They worked really hard to complete the job; removal of dry rot and debris under the sub floor, cleaning up, replaced all the affected joints and flooring of the whole room over weekend. Special thanks to Rory, Artur, Mike and Ellis, excellent work!

Claire A. S. R.

We would wholeheartedly recommend Trace who did damp proofing work in and outside the front of our house this summer to what looks an excellent standard. We struggled to find many other damp proofing companies so the company's standards and integrity were especially appreciated in light of this. All employees were professional and friendly. Our various questions were answered willingly and the workers were more than happy to share their knowledge. We got a very in-depth report with our quote; it had very useful info on damp as well as excellent detail of the job in question so we have a fantastic record of what was done. The company even did some extra work when a potential issue was discovered midway through the work. Overall we are very pleased.