United Utilities - Lingley

United Utilities, located at Address: Mere Business Park, Lingley Green Ave, Great Sankey, Lingley WA5 3LP, United Kingdom, is a well-known water utility company. They can be reached at Phone: 3456723723. Their website, Website: unitedutilities.com, provides comprehensive information about their services.

This company specializes in water utility services, ensuring the supply of clean and safe water to households and businesses. They are equipped with wheelchair-accessible car park and wheelchair-accessible entrance, making their premises accessible to people with disabilities. They accept debit cards, NFC mobile payments, and credit cards for transactions, providing flexibility in payment methods.

United Utilities has received 548 reviews on Google My Business, indicating a significant customer base and experience in the industry. The average opinion: 4.3/5, highlighting the company's commitment to quality service and customer satisfaction.

In addition to their core services, United Utilities is known for their community involvement and sustainability efforts. They work closely with local communities to ensure their services meet the needs of the people they serve. They are also committed to environmental sustainability, implementing practices that minimize their impact on the environment.

Reviews of United Utilities

Denise Stansfield

5/5

Sharon at United Utilities was very friendly and helpful. She sorted my change of email. All I needed to do was put my password in. All done with a couple of messages through messenger. Very happy with the quick response also.

Mohdi Khaled AL Ghamdi

5/5

I would like an effective way to contact customer service such as post mail address.
Or an email address to discuss a problem that needs explanation and my language in the phone conversation does not help me with that
Unfortunately,
online form take me to )403 Forbidden Microsoft-Azure-Application-Gateway/v2) forthere I can't complete the complaint

Bobby

1/5

uu opened an account in my name of there own accord, trying to bill me for a property i haven’t lived in for 2.5 years and was actually never liable for any bills in that property as it was my parents.
absolutely beyond belief how they can behave like that. should be classed as identity fraud!
i only found out because it popped up on my credit score with a red flag.
seems this is a common occurrence from the comments,
unnecessary stress.

Stuart Davies

5/5

Contacted them to discuss my DD which increased due to a leak while I was way. They advised they may be able to make an allowance if the leak had been fixed. So they lowered my DD again back to prior level and submitted a case to see if I would get a refund due to making higher payments over the last 3 months.

TheIcy hall

2/5

When it comes to customer contact they are one of the best...they will call back if the call is disconnected and certainly are attuned to the needs of the individual. Now when it comes to repairs, namely footpath into carriageway they are the slowest to complete...At present they have had the footpath / carriageway up for a third or forth time repair...the busiest road in Wigan...traffic at a standstill and every time I pass NOTHING BEING DONE....They stretch the permission to the maximum...very very poor.
Wigan Lane, Standish side near to Boars Head...

Miss NJ

1/5

Reported loose / very noisy manhole cover grid twice since early June. Still not fixed. Came out & did a botched temporary fix. Within a couple of weeks it started again & got worse. Whole road needs resurfacing. Woken up in the night & over 100 cars pass in the day. Not good when you have migraines & UU just ignore the follow up. Council now involved. Really poor service. Regarding your follow up reply I have NOT Bern speaking with Emma via social media at all. Such lies

Jackie Simms

5/5

Carl Mercer came out with his mate.They worked quickly and efficiently and sorted the blocked drain.They were both friendly,polite and professional.

Hany rabie

1/5

horrible experience with this company and customer service. one of them called Sharon, does not want to help and keeps interrupting.They want me to pay 245 pounds for my first 46 days in the new house depending on estimation. Lots of mistakes happened before in the previous house as they were unfortunately the same water company and they were the main reason to lower my credit score because their mistakes and the funny thing they sent an apology after destroying my credit score. The government should not put us under obligation to be with a certain water company . I want to change but not allowed. if there is rating less than zero, I would give