Urban Jump Trampoline Park - Heathfield

Address: Ghyll Road Industrial Estate, Heathfield TN21 8AW, United Kingdom.
Phone: 1435863277.
Website: urbanjump.co.uk
Specialties: Amusement center, Children's party service, Event venue, Sports complex, Wi-Fi spot.
Other points of interest: Onsite services, Wheelchair accessible entrance, Wheelchair accessible parking lot, Wheelchair accessible restroom, Food, Restaurant, Restroom, Wi-Fi, Wi-Fi, Family-friendly, LGBTQ+ friendly, Transgender safespace, Getting tickets in advance recommended, Good for kids, Playground, Free parking lot, Free street parking, On-site parking.
Opinions: This company has 897 reviews on Google My Business.
Average opinion: 4.2/5.

📌 Location of Urban Jump Trampoline Park

☎️1435863277

⏰ Open Hours of Urban Jump Trampoline Park

Monday: 9:30 AM–5 PM
Tuesday: Closed
Wednesday: Closed
Thursday: Closed
Friday: 9:30 AM–5 PM
Saturday: 9:30 AM–5 PM
Sunday: 9:30 AM–4 PM

Introduction to Urban Jump Trampoline Park

Urban Jump Trampoline Park, located at Ghyll Road Industrial Estate, Heathfield TN21 8AW, United Kingdom, is a premier entertainment destination for all ages. With its extensive range of amenities and family-friendly atmosphere, Urban Jump has become a favorite spot for locals and visitors alike.

Especialidades and Features

This amusement center offers a variety of activities, including children's party services, event venues, and sports complexes, all within a single, convenient location. The park is equipped with wheelchair accessible entrances and parking lots, ensuring that all guests can enjoy their visit comfortably. Additionally, Urban Jump provides restrooms, food, and a restaurant, along with free parking and Wi-Fi access throughout the facility.

Trampoline parks can be found all over the country, but what sets Urban Jump apart is its unique combination of amenities and commitment to creating a safe, inviting environment for people of all ages and abilities. The park's spacious layout allows for a wide range of activities, from traditional trampoline use to more unique offerings like foam pits and dodgeball courts.

Services and Accessibility

Urban Jump is proud to be an inclusive space, with wheelchair accessible restrooms and a welcoming atmosphere for families, LGBTQ+ individuals, and transgender individuals. The park's on-site services cater to a diverse clientele, ensuring that every guest has an enjoyable experience.

Customer Reviews and Feedback

With an impressive 4.2/5 average rating based on 897 Google My Business reviews, it's clear that Urban Jump has established itself as a top-rated trampoline park in the United Kingdom. Many customers praise the park's use of space, variety of activities, and reasonable pricing for food and beverages. One reviewer mentioned that the park "feels like a great adventure every time," while another appreciated the ample seating and well-priced cafe options.

Several reviews also highlight the excellent customer service provided by Urban Jump staff, with one user noting that the venue was "a great spot for a kids' party" and another praising the park's ability to accommodate large groups like youth community organizations.

Recommendation and Contact Information

👍 Reviews of Urban Jump Trampoline Park

Clive G.

4/5

Come here once many occasions, always for my kids and highly recommend. Came as part of a local youth community group on this occasion so was a great for the kids feel like they had the place to themselves. Already planning a return trip for the summer. Amazing use of space they everywhere you look there is something to do and enjoy. Great amount of seating and good size accommodating cafe with reasonable pricing

J E.

5/5

Great venue, we come to help personalise a party when they hired the soft play area

Matt T.

5/5

It's all the trampolines. Little bit tired looking but that doesn't impact the fun in the slightest. Everyone had a great time and the staff member looking after our Birthday party was brilliant (Engaged, great with the kids, made sure everyone was included, etc). Recommend 👍

Vicky R.

5/5

Our son had his 10th birthday party here, hadn't been before, so no idea what to expect. Well, it was brilliant, the staff were really friendly and looked after our group amazingly, even managing to make them stop bouncing for a drinks break. Party room was spacious and the food (pizza) was delicious. Considering the amount of children (our group had 16), the place is really clean. Plenty of seating areas and you can actually hear yourself speak, so great for the parents to catch up, whilst making use of the cafe. We were all really impressed and had a great day. Would highly recommend Urban Jump.

David L.

1/5

total rip off. Have to use their socks and no-one else's at extra cost. have to watch a safety video before jump (fair enough) not told where this is or when it's going on and when you do the room is full so you watch it so you stand and are then told to watch it again! Drink is over priced the balck coffee tasted of a muddy puddle,the food is worse with no taste l or flavour and Covered I grease. Dick Turpin had the courtesy of wearing a mask when h robbed you!

Barry G.

4/5

Took 4 children aged 8 to 14 and all children had a really fun time. Lots to keep them going for 2 hours. Wouldn't recommend going for 1 hr unless you go regularly. Get there early to complete the safety video or it eats into their play. Cafe was basic but clean and had enough choice for everyone. Only real downside was the cost at £10 per hour but it saved me on a rainy Bank Holiday and online booking system was nice and simple. Definitely a 👍 for me

Andre O.

2/5

This was a great novelty when it first opened. Unfortunately it's lost its touch in a terrible way. Staff immediately are on your case about everything, removing all the fun. On the whole they lack any enthusiasm. They watch you incessantly to the point it becomes intimidating. The place is becoming tatty, with broken areas blocked off. The foam blocks you dive into smell worse than my teenagers bedroom in the morning, I'm not exaggerating! Whole place needs a scrub and some work done and something new adding. 'Summer Deal' for 2 hours... don't bother. One hour is plenty. Plus they'll find a way to make you buy their own socks even if you have some that are exactly the same!

If you've never done it before, sure why not. But it smells, it feels grubby. Ninja Warrior is cleaner, cheaper (give student and blue light discount) and the staff are much more friendly, for adults and kids!

Sue B.

4/5

Children age 6 and 8 had lovely time. An hour is session length kids could jump for longer 1st visit factor in pair non slip socks