User2 Computers - Edinburgh

User2 Computers: A Comprehensive Overview

User2 Computers stands as a reputable and established technology service provider located in the heart of Edinburgh, Scotland. Situated at 4 S Clerk St, Edinburgh EH8 9JE, United Kingdom, the company has cultivated a strong presence within the local community and beyond. Their commitment to providing high-quality computer repair, sales, and support services is evident in their consistently positive customer feedback and their dedication to accessibility. Reaching them is straightforward through their Phone: 1316629955, or by visiting their informative Website: user2.net.

Specialties and Services

While the specific specialties are not explicitly listed, User2 Computers demonstrates a broad range of technical expertise. Based on customer reviews and observations, the company excels in a variety of areas, including computer repair, encompassing hardware and software troubleshooting, component upgrades, and system restoration. They also appear to offer a comprehensive selection of computer accessories and components, catering to both individual users and businesses. Furthermore, the company provides valuable online appointments, streamlining the process for customers seeking assistance. The provision of on-site services allows for convenient and personalized support directly at the customer's location.

Location and Accessibility

The physical address, 4 S Clerk St, Edinburgh EH8 9JE, provides a central and accessible location within Edinburgh. User2 Computers prioritizes inclusivity and caters to a diverse clientele. The facility boasts a wheelchair-accessible car park, ensuring ease of access for individuals utilizing mobility aids. An equally important feature is the wheelchair-accessible entrance, further demonstrating a commitment to accommodating all visitors. Beyond physical accessibility, the company fosters a welcoming and supportive environment, explicitly stating they are LGBTQ+ friendly, reflecting a dedication to inclusivity and respect.

Customer Feedback and Reputation

User2 Computers has garnered a remarkably strong reputation, as evidenced by the impressive 149 reviews on Google My Business. The average opinion is 4.6/5, a testament to their consistently high standards of service. Customers frequently highlight the company’s friendly and helpful staff, who are praised for their ability to explain complex technical issues in a clear and understandable manner. One particularly noteworthy comment emphasizes the staff’s willingness to assist even those with limited IT knowledge, a crucial aspect for many potential clients. Repair services are consistently described as quick, affordable, and reliable.

Additional Points of Interest

Beyond the core services, User2 Computers offers valuable support and resources. The company’s commitment to customer satisfaction is further demonstrated through their proactive approach to addressing customer needs. The availability of online appointments offers a convenient alternative to traditional in-person visits. The inclusion of on-site services provides a personalized and efficient solution for customers who prefer face-to-face assistance. The establishment’s accessibility features, including the wheelchair-accessible car park and wheelchair-accessible entrance, underscore the company’s commitment to inclusivity and equal access. The fact that they are LGBTQ+ friendly signifies a welcoming and respectful environment for all. It’s clear that User2 Computers strives to provide a comprehensive and customer-centric experience.

Contact Information and Resources

For those seeking assistance or further information, User2 Computers offers several convenient avenues for contact. Their Phone: 1316629955 allows for direct communication with knowledgeable staff. The company’s Website: user2.net provides a wealth of resources, including service details, frequently asked questions, and contact forms. Potential clients can also utilize the online appointment system to schedule consultations and repairs.

👍 Reviews of User2 Computers

Kevin P.

5/5

Gaming PC repair, guys were excellent. Very helpful friendly and offered clear advice that a non IT literate person like myself could easily understand. Costs were very reasonable, no hard upselling and the repair was quick . Definitely recommend and will use again

Jack

5/5

Really fantastic store, the worker there helped me out when I needed anti-static bags and couldn’t find them anywhere else. Great service and kind staff!

Drew E.

5/5

A great lad, I went in to try and buy an old hard drive but turns out they wipe destroy them to protect users data but they pointed me to ebay to get one. So I did but it didnt come with the cable so I popped back in to buy a sata cable for it and he gave it to me for free. Very sweet, thanks sir 🤗

Veronica _.

5/5

If you’re a technophobe this is your place, they have rescued many of my files over the years from what I’ve affectionately termed the technological abyss. They’ve also helped me to keep my laptop in good shape. Always very friendly and happy to advise regarding products and prices are very reasonable. Highly recommend them.

Michael H.

5/5

I got a diagnostic check for my pc within a couple of days of dropping it off, I got home to make the changes that needed to be done but still had the same issue. They took back the pc without charging a second time, found another issue with the GPU this time, and they offered a similar GPU at a reasonable price. Got the Pc back from them in perfect working condition, didn't have to do anything, just plug and play. The best thing was they didn't add a silly charge for a gpu install. I just paid for the part, and that was it

Mauro P.

5/5

I went today because I needed some advice for building my PC. Christ kindly spent a lot of time giving me advice on my future build. 100% I’ll be buying my PC parts from them!!! Excellent customer service!!!!

Rachel L.

5/5

Really good customer service. My laptop was missing a few screws and the guy fixed it with no charge at all, will definitely come back if I need anything fixed!

Robyn M.

5/5

My laptop wouldn’t turn on so I took it into the store. Really helpful staff as soon as I went in he was free to fix my laptop in under 10 mins. Highly recommend