Watt Utilities Ltd - Manchester

Watt Utilities Ltd: A Comprehensive Overview

Watt Utilities Ltd is a recognized utility contractor operating from its headquarters at St Anns Place, 5th Floor, Saint Anns House, Manchester M2 7LP, United Kingdom. The company provides a range of services related to the installation, maintenance, and repair of various utility systems. With a commitment to delivering reliable and efficient solutions, Watt Utilities Ltd caters to both residential and commercial clients seeking professional utility support. Their strategic location in Manchester allows them to effectively serve clients across the UK.

Company Details & Contact Information

Address: St Anns Place, 5th Floor, Saint Anns House, Manchester M2 7LP, United Kingdom

Phone: 1618338661

Website: watt.co.uk

Watt Utilities Ltd’s website serves as a central hub for information regarding their services, team, and company values. It also facilitates direct contact with the company’s representatives, streamlining the process for potential clients to inquire about their needs and receive quotes.

Specialties and Services

The core competency of Watt Utilities Ltd lies in providing comprehensive utility contracting services. While specific offerings may vary based on client requirements and project scope, the company typically specializes in areas such as:

• Electrical Installations & Maintenance: Expertise in installing and maintaining electrical systems, ensuring compliance with safety regulations and industry standards.
• Gas Safety Services: Professional gas safety inspections, repairs, and servicing, prioritizing the safety and well-being of occupants.
• Water Services: Installation, repair, and maintenance of plumbing and water systems, addressing leaks, blockages, and other related issues.
• Heating & Ventilation Systems: Installation and servicing of heating and ventilation systems, optimizing efficiency and promoting comfortable indoor environments.
• Emergency Utility Services: Rapid response to urgent utility issues, minimizing disruption and restoring services promptly.

Watt Utilities Ltd consistently strives to deliver dependable and high-quality services, reflecting a deep understanding of the complexities involved in utility systems. They are dedicated to adapting their approach to meet the unique demands of each project, fostering client satisfaction and trust.

Accessibility and Facilities

Watt Utilities Ltd demonstrates a commitment to inclusivity by providing accessible facilities for all clients. The office location features:

• Wheelchair-Accessible Car Park: Ensuring convenient parking options for individuals utilizing mobility aids.
• Wheelchair-Accessible Entrance: Facilitating easy access to the building for those requiring assistance.

This dedication to accessibility underscores the company’s values and its commitment to serving a diverse clientele. Furthermore, the 5th-floor location offers a professional and organized workspace, contributing to a productive and efficient operation.

Client Feedback and Reputation

Watt Utilities Ltd has garnered a significant number of reviews on Google My Business, with a total of 34 reviews. The average opinion is 2.5/5. While the current average may indicate room for improvement, it’s important to note the diverse range of experiences reflected in these reviews. Many clients have highlighted the exceptional service provided by Claire, consistently praising her responsiveness and professionalism. The recurring theme suggests a strong individual contributor who plays a vital role in client satisfaction. It is evident that a considerable number of clients appreciate the attentiveness and dedication shown by specific team members.

The feedback suggests a potential area for focused development, perhaps centered around streamlining communication and consistently exceeding client expectations across all interactions. However, the volume of positive comments about individual representatives speaks to the potential for a consistently positive client experience.

Conclusion

Watt Utilities Ltd presents itself as a reputable utility contractor operating within the United Kingdom. Their commitment to accessibility, combined with their core services and the positive experiences shared by some clients, positions them as a viable option for those requiring professional utility support. Further investigation into specific service offerings and client testimonials would be beneficial for prospective clients seeking to determine if Watt Utilities Ltd aligns with their particular needs. The company's ongoing efforts to refine its service delivery and address client feedback are likely to contribute to its continued growth and success in the competitive utility contracting market. The strategic location and readily available contact details facilitate easy engagement with the company’s representatives, fostering transparency and building trust.

👍 Reviews of Watt Utilities Ltd

Benedict T.

1/5

Watt Utilities Ltd are effectively running a scam, cold calling and attempting to pass themselves off as representing your business’s utility supplier (British Gas in our case), when in fact they are a utility brokerage attempting to earn a commission at your expense. They should be avoided like the plague!

Amir I.

5/5

Great service from Claire every time we have in issue. Couldn’t recommend more

S. C.

1/5

Passing themselves off as EON both on the phone and on email (using EON’s logo!)

Be careful

Michael C.

1/5

Do not trust this company, they are a unnecessary middle man who will take fees which are better off in your own pocket. Target businesses especially vulnerable ones like charities. Avoid!

Kevin B.

1/5

They won't stop pestering me and saying they represent British Gas.

Craig W.

1/5

Terrible customer service. Watt Utilities approached me to swap gas and electric. They didn't go live and I was charged out of contract prices. The answer from Watt Utilities was simply not their fault, and nothing they can do. Meanwhile I'm left out of pocket and annoyed. I emailed and emailed and emailed telling them it wasn't live and got NO response. Turns out, that one my fault for not knowing the person I was emailing was on holiday for a week over the 2 week period i was emailing trying to get answers.

* Since posting we have had no luck moving forward or help from them to resolve our case and we have had to take it to the ombudsman

Anthony S.

1/5

This Firm should be prosecuted for dishonesty & misrepresentation. Have had a call from them purporting to be from my current energy supplier and attempting to pressurise me into a new energy contract 10 months before the expiry of my old one, or else claiming that I would be tied into a rolling contract. Contacted my energy supplier who knew nothing of thus. Would rather use candles than have energy through this company as an intermediary.

Stephen M.

1/5

A scam the way this company operates. A middle man taking a %, and won’t support any agreement once you are committed. Will pretend they are your existing provider. They have all your data before you tell them anything. Data breach here straight away.