Westward Energy - Okehampton

Westward Energy: A Reliable Heating Contractor in Sampford Courtenay, UK

Westward Energy, a well-established heating contractor, is located at Spires Lake, Sampford Courtenay, Okehampton EX20 2SG, United Kingdom. If you need to contact them, you can give them a call at 1837880159. With specialties in heating systems, they have been serving the community for several years.

Characteristics and Services

Westward Energy focuses on providing high-quality heating services to their clients. They offer installation, repair, and maintenance of heating systems for both residential and commercial properties. Their team of experienced and skilled engineers ensures that every job is completed efficiently and effectively. They use the latest technology and equipment to diagnose and solve any issues with your heating system.

In addition to their heating services, Westward Energy is committed to promoting energy efficiency. They provide advice and recommendations on how to reduce energy consumption and lower heating costs. They also offer renewable energy solutions, such as heat pumps and solar thermal systems, to help their clients transition to cleaner and more sustainable energy sources.

Ubication and Accessibility

The company is located in Sampford Courtenay, a picturesque village in Devon, UK. The area is known for its beautiful countryside and historic buildings. Westward Energy's location at Spires Lake provides a peaceful and serene environment, which is ideal for their clients who are looking for a reliable and trustworthy heating contractor.

The village is accessible by car, with several major roads and highways nearby. If you're traveling from further away, the nearest train station is in Okehampton, which is only a few miles away. The area is also served by several bus routes, making it easy to reach Westward Energy from anywhere in the region.

Online Presence and Reviews

Westward Energy has an online presence through their website and Google My Business. They have two reviews on Google My Business, with an average opinion of 3/5. While there is room for improvement, it's important to note that every business has its strengths and weaknesses. Overall, Westward Energy has a positive reputation in the community for their reliable and professional services.

Recommendation

If you're looking for a heating contractor in Sampford Courtenay or the surrounding areas, Westward Energy is an excellent choice. Their expertise in heating systems, commitment to energy efficiency, and convenient location make them a reliable and trustworthy partner.

To learn more about their services and to get in touch with them, we recommend visiting their website. From there, you can browse their offerings, request a quote, and schedule an appointment. Don't hesitate to contact Westward Energy for all your heating needs.

Reviews of Westward Energy

Alan Simons

5/5

Westward Energy service the pair of Valliant boilers at the offices I manage in Okehampton, Devon. There have been unexpected breakdowns and Westward have always provided a great service and put matters right. The initial installation was identified as not having sufficient expansion chamber space and Westward cured this by fitting another expansion cylinder. We now have a system that works well.
Westward have the knowhow for sophisticated things like ground source heat pumps, solar and similar, as well as the standard boil set up. This is rare in this part of the world.

Carl Seaward

1/5

I used to use Peter Mares, Westward Energy a lot when I lived in Okehampton. He used to regularly service my gas central heating boiler and I was happy with him. We then moved house and no longer need his services.
I then had issues with my Esse Range Cooker as the door catch wasn't working. I contacted Esse and found out that Peter Mares Westward Energy was an Esse Service Engineer. Wow what a difference in his customer service. It's terrible. I phone him to book an appointment and it took me 6 weeks just to get a date to service my Esse. Whilst I wasn't in a rush I was amazed that it takes 6 weeks to book an appointment with several chase up phone calls. I explained to Peter that I had a problem with my Cooker door and when he turned up he didn't have the parts to repair my Cooker door properly which was slightly disappointing.
After Christmas I had another problem with my Esse Cooker so I phoned Peter again to book an appointment. I acknowledge that he might be busy at this time of the year but I just wanted a date. After a week I hadn't heard anything so I phoned Peter again to be told that he couldn't give me a date as he was busy. I told him that I don't believe he is busy every day for 2017 and asked to be given a date. Peter was quite short with me and told me that he couldn't give ma a date as he was to busy. I get the impression that he doesn't have the experience to repair my Esse and so therefore he won't give me a date. If this is the case I would rather be told that he can't do the job rather than be left hanging.
Whilst his workmanship is ok if not a little expensive his customer service is appalling.
If you value customer service I wouldn't recommend Peter Mares, Westward Energy. There are plenty of other heating engineers in the area with better service in my opinion.