Westward Energy Services - Swansea

Steve S.

First time using this company. Wat a first class team. From the people who
we spoke on the phone to.The guys Rees and Harry who came out to do the work. 10 out of 10. Polite. Respectful. Helpful and clean working. Fantastic . Would recommend to anyone . Thankyou

Chris P.

I am updating my first negative review. I did book a service and they never showed up or communicated, hence the bad review.

Since then they rebooked my service request to a week later and arrived punctually. The engineer Daniel? was very friendly, professional and clean, we hardly knew he was there.

Would have been 5 stars, but due to the first glitch I can only give 4 stars.

Neil M.

Harry the heating engineer along with Lisa on the switchboard were absolutely awesome, never had a bad experience at all.
Well done

Leon B.

Office staff were great in booking my boiler service, the engineer mike was fantastic, I've used other companies previously and never received service like this. Mike was very polite / professional and so easy to talk to. He treated my home with utmost respect and his work was so neat. He even talked me through using my boiler to get the best efficiency from it. Have recommended to family and friends and will not look elsewhere from now on. If I could give 10 stars I would 🌟 Thanks westward!!

Ronald H.

Avoid like the plague.

Left a 94 year old with no working boiler, requiring a 3rd party 'proper plumber' to come and fix all their mess and get all working. Just avoid!

Lauren

We've had several engineers to our home over the last few years and cannot say a bad word about one of them. We had Alex down on the 14th of November. He phoned us beforehand to let us know he was on his way over. He was easy to talk to, very kind and polite (he took his shoes off out of respect which I really appreciated as it drives me mad having muddy wet footprints on the floor!) We asked if he could check the radiators in the bedrooms and he ended up checking them in all of the rooms and made sure they were all working fine. I would also like to mention I have spoken to Lisa several times on the phone and she has always been so helpful and understanding if we've had to rearrange an appointment due to work.

Ian J.

We recently had our Boiler and gas fires serviced. The engineer Kevin was very thorough and did a very professional job. He was friendly and filled us with confidence of a service well done. We’d definitely recommend Westward Energy Services Ltd to anyone.

muirelle W.

My mum is 86, she has been let down on two occasions. Westward promised to come and repair her boiler, but sadly she had been left without any heating or hot water. Appalling service. Stay well away from this company.